Hampton by Hilton London Waterloo

Recent Reviews: 4354

• User: Emily M

  Trip type: Couples

  Reliable and Convenient

  My go-to hotel in London - whether on vacation or business. Clean, comfortable and convenient! Just a couple of blocks away from Waterloo Station, a block away from The Cut with a myriad of restaurants and around the corner from the Old Vic. If in London for a quickie, this is a great hotel. The staff is very nice too! Guest Services, Guest Services / Front Office at Hampton by Hilton London Wa… Read moreMy go-to hotel in London - whether on vacation or business. Clean, comfortable and convenient! Just a couple of blocks away from Waterloo Station, a block away from The Cut with a myriad of restaurants and around the corner from the Old Vic. If in London for a… Read more

• User: ArtsyGalBaltimore

  Trip type: Family

  Hampton Hilton in Need of an Upgrade with Overtourism

  Located in Waterloo neighborhood, the hotel could be a good choice for sightseeing. There was a wide array of choices for breakfast and the room clean, comfortable and good sized with a small couch and a desk.However, I got the impression that the volume of guests far exceeds the facility capabilities. As a Gold card member, I reserved two rooms, one of which had. an issue with the air conditionin… Read moreLocated in Waterloo neighborhood, the hotel could be a good choice for sightseeing. There was a wide array of choices for breakfast and the room clean, comfortable and good sized with a small couch and a desk.However, I got the impression that the volume of gu… Read more

• User: Susan W

  Trip type: Couples

  Poor experience

  Location is great, very close to Waterloo station.Staff in the restaurant for breakfast were very good.Reception staff could not have been any more uninterested or been helpful or professional if they tried. We felt as if we were inconveniencing the front counter staff by checking in. I thought that we had just had a bad check in experience, however we sat in the lobby and saw 3 separate groups at… Read moreLocation is great, very close to Waterloo station.Staff in the restaurant for breakfast were very good.Reception staff could not have been any more uninterested or been helpful or professional if they tried. We felt as if we were inconveniencing the front coun… Read more

• User: RobertaH189

  Trip type: Family

  Centrally located Hilton property

  Centrally located. You could walk to the London Eye or a short taxi ride to other sites. The staff was very helpful in helping plan excursions. The breakfast selections were amazing. The lunch and dinner menu provided many selections and the prices were easonable. Guest Services, Guest Services / Front Office at Hampton by Hilton London Waterloo, responded to this review Dear RobertaH189, Tha… Read moreCentrally located. You could walk to the London Eye or a short taxi ride to other sites. The staff was very helpful in helping plan excursions. The breakfast selections were amazing. The lunch and dinner menu provided many selections and the prices were easona… Read more

• User: Trip39700006942

  Trip type: Family

  No flexibility

  We were due to stay at the hotel this evening but unfortunately my little boy was violently sick on the way resulting in us needing to go home. We contacted the hotel asking for any flexibility due to the circumstances and whether we could reschedule but were told 'tough' and the full cost of the night would be charged. I appreciate it's a business but I'm not sure they would have wanted us turnin… Read moreWe were due to stay at the hotel this evening but unfortunately my little boy was violently sick on the way resulting in us needing to go home. We contacted the hotel asking for any flexibility due to the circumstances and whether we could reschedule but were… Read more