Henley House

Earls Court, London

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About Henley House About Henley House

Location

This hotel is located in London.

Facility

The hotel has a lift and features 21 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, an alarm call service and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. There is a telephone, a TV, a radio and WiFi (no extra charge) in the rooms. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The dining area includes a restaurant and a café. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Meals

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Henley House

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Hotel Safe
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  Lifts
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  Restaurant(s)
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  Shops
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

263

Very Good

349

Average

Poor

Terrible

Recent Reviews: 760

User:saltyb_99
Trip type: Couples
Good London hotel
08 Dec 2025
We stayed one night in a standard double room. Greeted by a friendly receptionist and our room was on the first floor. The room was not big but had all the essentials including complimentary bottled water and tea/coffee making equipment.The bathroom was quite compacted but adequate for washing and showering. Only thing was the 4ft wide double bed felted cramped for two adults.The continental breakfast provided was very good and was part of the room rate, which for London was a good deal.There’s also a decent pub on the corner of the road The Blackbird (Fullers). Food there was decent.
User:Maxime B
Trip type: Couples
Very Disappointing
27 Jun 2025
The room was tiny, and the air conditioning—despite being advertised at the entrance—did not work. The bathroom was so small you couldn’t move without bumping into something. No water pressure in the shower, and the hairdryer didn’t work! Once out of the shower, the room felt like a steam room.Breakfast was mediocre, and the staff in charge were extremely noisy: loud personal conversations, clattering dishes, dragging their feet… The atmosphere was anything but pleasant.The reception wasn’t any better—the woman at the front desk sighed when asked a question and showed no friendliness whatsoever.In short, an experience I absolutely do not recommend. This establishment clearly needs a serious rethink—both in terms of comfort and the professionalism and attitude of the staff.
User:R J
Trip type: Family
There is no situation in which this will be a pleasant stay.
24 Jun 2025
When there are so many hotels, big and little in the Earl’s Court area, why choose this one? While the staff were friendly enough, the room is shockingly small. The shower water pressure is low to bordering on unusable. The shower itself was tiny. You have to open the door and get out to pick up anything you drop. You cannot adjust the shower stream- so plan to wash your hair since it will be wet. The room was the very smallest I have experienced. But the thing that drove us to leave after an hour was the “air conditioning”. It is the first thing they say online and it was useless. Like a sauna. Save yourself the discomfort and anxiety and book elsewhere.
User:John C
Trip type: Solo travel
Not worth the savings; too small
28 Apr 2025
Staff friendly, location good. Bed comfortable. But...Room very small. No way fits two people with bags.Bathroom size of a plane. Door only opens half way due to.small sink. No water pressure in shower.Will not stay here again despite the fair price. Completely uncomfortable 6 night stay.
User:Wanderer03114842242
Trip type: Friends getaway
Bait and Switch
12 Mar 2025
This hotel bait and switched us. We made a mistake with our reservation and within 1 hour cancelled our refundable room to find out we somehow booked a non refundable room and they refused to refund our money. We are out 600 dollars and out trip wasn’t until June! Terrible customer service, horrible business practices. Do Not Book Here!

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Henley House

Location

Facility

Rooms

Sport

Meals

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