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Hilton Canary Wharf

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Hilton Canary Wharf

locationDocklands, London

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About Hilton Canary WharfAbout Hilton Canary Wharf

Location

The hotel enjoys an ideal location for both business travellers and tourists, in one of the newest commercial districts in London, which is fast becoming a popular shopping destination and is accessible by river-taxi from central London. The centre of Canary Wharf is only around 100 m away, with restaurants, bars and shopping amenities about 300 m away. The underground station Canary Wharf is around 600 m from the hotel, the nearest regional railway station is around 1 km away and it is 2.5 km to the tourist centre of London. London's City Airport is 6 km away, Heathrow is around 33 km away, Stansted 55 km, Gatwick 73 km and Luton Airport is about 77 km from the hotel.

Facility

The hotel welcomes guests in a 14-storey building with a lift and 282 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, basketball and horse riding. Water sports enthusiasts can enjoy windsurfing, jet skiing and sailing. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. There is a wellness area with a spa, a sauna and a steam bath. Subject to charge: massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast and half board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hilton Canary Wharf Amenities at Hilton Canary Wharf

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Basketball

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      Billiards/Snooker

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

    • -

      Jacuzzi

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      Jet Skiing

    • -

      Massage

    • -

      Sailing

    • -

      Sauna

    • -

      Steam bath

    • -

      Tennis

    • -

      Water Skiing

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

City Centre

100 m

Shopping opportunities

300 m

Bars / Pubs

300 m

Restaurants

300 m

Park

300 m

Underground/Over ground Station

300 m

River

400 m

Train Station

1 km

Tourist Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3570

Very Good

1283

Average

279

Poor

85

Terrible

56

Recent Reviews: 5273

  • User:Kejul S

    Trip type: Business

    Amazing Stay at Canary wharf

    rating13 Jun 2026

    Fantastic service from start to finish! A special shout-out to Swapna for coordinating with the chef and ensuring all my special dietary requirements were perfectly accommodated. Her dedication to guest care really stood out

  • User:Sheena C

    Trip type: Couples

    Best Front Desk staff

    rating09 Jun 2026

    As always - a wonderful stay, made especially so by the staff. Big call out to Front of House Team Members, Thilan and Shaima who made our visit so fantastic. Nothing was too much trouble and they went out of their way to make sure we had a first class experience. In addition, the rooms are comfortable and well appointed, the dining room food is excellent and the location is superb. Thank you all! Stacey Boast, General Manager at Hilton London Canary Wharf, responded to this review Dear sheenac850Thank you for the wonderful review! It’s great to know that you had a wonderful stay.We enjoyed reading all of the positive comments you have provided and would like to thank you for sharing your impressions of your experience. It was also good to read how much Thilan and Shaima contributed in your visit being fantastic.It was a pleasure having you with us and we look forward to welcoming you again in the near future.

  • User:700PeteJ

    Trip type: Family

    Great service - a new default

    rating01 Jun 2026

    For years my default hotel in London has been the Radisson in Canary Wharf. However, over the last 12 months things have really gone downhill and so I’ve been looking for a new ‘regular’. We stayed at the Hilton around Halloween last year and were impressed and so when we wanted to spend a long weekend in town last week, we booked again. The experience was excellent. Booking was easy, and when we arrived the service was excellent. From the front desk to mealtimes. The family room was spacious and comfortable and the staff had laid out some very nice touches for us. The snacks and the soft toys for our boys were appreciated. When we needed help with cleaning we were put up in a lounge while it was done (thanks Ellie) and staff checked in with us regularly to see that we were ok. We do love a proper hotel breakfast - the Hilton does a really good one. There’s a good selection and plenty of it. If I had a moan, it is that the Hilton is usually more expensive than other local hotels. However, this time I can’t complain. We had a lovely stay and we’ll be back. Stacey Boast, General Manager at Hilton London Canary Wharf, responded to this review Dear 700PeteJWe are delighted that you enjoyed your time with us at the hotel and it is particularly rewarding for us to receive such positive feedback. It is a pleasure to know that you have found a new regular place to stay with us at Canary Wharf. Our team are really passionate about ensuring our guests have unforgettable stays and I will ensure I share your comments with the entire team.It was lovely having you with us and we look forward to welcoming you back again soon.

  • User:Brookelyn S

    Trip type: Couples

    Great service!

    rating29 May 2026

    Super nice! The rooms are clean, comfortable, and well equipped with toiletries. Easy to access central London and staff are so kind. Stacey Boast, General Manager at Hilton London Canary Wharf, responded to this review Dear brookelyn674Thank you for your review, it was a great pleasure having you stay with us and thank you for taking the time to write about your experience with us.We appreciate your kind works and are delighted to hear that you enjoyed our facilities and that you found the team to be kind.We look forward to welcoming you back again.

  • User:W2768AGmarkg

    Trip type: Couples

    Great hotel

    rating29 May 2026

    Great hotel in a fantastic location. Staff were brilliant and extremely helpful. Room was lovely as was the room service. Added bonus of being able to park my car in their secure car park. Would definitely return Stacey Boast, General Manager at Hilton London Canary Wharf, responded to this review Dear W2768AGmarkgGreetings and thank you very much for taking the time to share your experience following your recent stay with us. We are delighted that you enjoyed our property and that you found the team to be brilliant and extremely helpful and that you found our location to be fantastic.We look forward to welcoming you back again.

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