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Hilton London Metropole

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Hilton London Metropole

locationPaddington, London

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About Hilton London MetropoleAbout Hilton London Metropole

Location

The hotel lies in the city centre, within walking distance of some of London’s most popular attractions. A quick 10-minute walk will have guests either shopping at Oxford Street, stopping by Marble Arch on the way, or just enjoying a stroll in Hyde Park or Regent’s Park. Edgware Road tube station is only a 2-minute walk from the hotel, where guests will find the Circle, Bakerloo, Hammersmith and City, and District line ready to take them anywhere in the city within minutes. Paddington Station is only a 5-minute walk, where guests will find 15-minute trains to Heathrow Airport via the Heathrow Express.

Facility

The hotel has a lift and features 1099 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a car hire service, room service (for a fee), a laundry service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 35 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The hotel provides a number of options for sport and leisure. Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym. A casino offers fun and entertainment.

Meals

There is a bar on the premises.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hilton London Metropole Amenities at Hilton London Metropole

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Casino

    • -

      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3439

Very Good

444

Average

196

Poor

142

Terrible

201

Recent Reviews: 4422

  • User:Joe H

    Trip type: Business

    Great business trip

    rating15 Jun 2026

    Great service - welcomed very well at door of breakfast Kelly Shrives-Wrist, General Manager at Hilton London Metropole, responded to this review Hi joehZ2474OL,Thank you for taking the time to leave a review. I'm delighted to hear you had a great business trip. It will be a pleasure to pass you kind words onto our breakfast team and we hope to see you at the Hilton London Metropole again in the future.Kind regards,Kelly Shrives-WristGeneral Manager

  • User:George X

    Trip type: Family

    best service

    rating14 Jun 2026

    Best service, Lilijana and Tereza are very nice, I will come back Kelly Shrives-Wrist, General Manager at Hilton London Metropole, responded to this review Hi George X,Thank you for your review.We’re delighted to hear you received such great service and found our team friendly and welcoming.Thank you again for the feedback. We hope to have the opportunity to welcome you back in the future.Kind regards,Kelly Shrives-WristGeneral Manager

  • User:Venus H

    Trip type: Business

    Refreshing

    rating14 Jun 2026

    Always welcoming friendly and polite Kelly Shrives-Wrist, General Manager at Hilton London Metropole, responded to this review Hi 529evonh,Thank you for your review.We’re pleased to hear you found the atmosphere refreshing and our team consistently welcoming, friendly, and polite.Thank you again for the feedback. We hope to have the opportunity to welcome you back in the future.Kind regards,Kelly Shrives-WristGeneral Manager

  • User:Sean M

    Trip type: Couples

    Great start to our trip

    rating13 Jun 2026

    Kaleem at the front desk was very helpful Kelly Shrives-Wrist, General Manager at Hilton London Metropole, responded to this review Hi M6775OPseanm,Thank you for your review.We’re pleased to hear you had a great start to your trip and found the check-in experience welcoming.Thank you again for the feedback. We hope to have the opportunity to welcome you back in the future.Kind regards,Kelly Shrives-WristGeneral Manager

  • User:Jonny S

    Trip type: Couples

    Hamzeh exceptional service

    rating12 Jun 2026

    Hamzeh was exceptional in supporting us with our check-in today, and with our enquiries for things to do around London. Kelly Shrives-Wrist, General Manager at Hilton London Metropole, responded to this review Hi 347jonnys,Thank you for your review.We’re delighted to hear you received exceptional service during check‑in and found our team helpful.Thank you again for the feedback. We hope to have the opportunity to welcome you back in the future.Kind regards,Kelly Shrives-WristGeneral Manager

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