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Holiday Inn Express London - Excel

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Holiday Inn Express London - Excel

locationDocklands, London

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About Holiday Inn Express London - ExcelAbout Holiday Inn Express London - Excel

Location

This hotel is located in London.

Facility

The hotel has a lift and features 204 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Holiday Inn Express London - Excel Amenities at Holiday Inn Express London - Excel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1056

Very Good

442

Average

187

Poor

48

Terrible

51

Recent Reviews: 1784

  • User:Flyer08358197759

    Trip type: Family

    Good experience

    rating29 May 2026

    Very good and cozy hotel in London. Breakfast spread is nice. Got help from Vira in getting vegetarian options. Ibo Ozbay, Owner at Holiday Inn Express London - Excel By IHG, responded to this review Thank you so much for your kind words. We are glad to hear that you enjoyed the breakfast and your stay and team made such a positive impression. We hope to welcome you back again soon.RegardsIbo OzbayHotel Manager

  • User:Ladan R

    Trip type: Couples

    Great stay with a friendly service

    rating18 May 2026

    had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained, and the staff were friendly and helpful throughout my visit. Ibo Ozbay, Owner at Holiday Inn Express London - Excel By IHG, responded to this review Thank you for your lovely feedback! We’re delighted to hear you had a wonderful stay with us. It’s great to know you found the rooms clean, comfortable, and well-maintained, and that our team made you feel welcome throughout your visit. Your kind words will be shared amongst the team and we look forward to welcoming you back again soon.Regards,Ibo OzbayHotel Manager

  • User:Patrycja K

    Trip type: Family

    Good

    rating18 May 2026

    Super nice staff, clean, and helathy breakfast. Ibo Ozbay, Owner at Holiday Inn Express London - Excel By IHG, responded to this review Thank you so much for your kind words. We are glad to hear that you enjoyed your stay and breakfast.We hope to welcome you back again soon at Holiday Inn Express London ExCelRegardsIbo OzbayHotel Manager

  • User:Florent M

    Trip type: Family

    Fam Trip

    rating14 May 2026

    Mizanur is the Best !! See you soon London ! Ibo Ozbay, Owner at Holiday Inn Express London - Excel By IHG, responded to this review Thank you so much for your kind words. We are glad to hear that you enjoyed your stay with us.We’ll be sure to pass along your compliments to team. We hope to welcome you back again soon at Holiday Inn Express London ExCelRegardsIbo OzbayHotel Manager

  • User:Sherpa40339362918

    Trip type: Business

    Clean and tidy

    rating11 May 2026

    Very friendly and helpful staff, clean room, overall a good experience. Ibo Ozbay, Owner at Holiday Inn Express London - Excel By IHG, responded to this review Thank you for your kind review. We’re delighted to hear you enjoyed your stay and found the team friendly and helpful. It’s also great to know you were pleased with the cleanliness of your room. We hope to welcome you back again soon at Holiday Inn Express London ExCelRegards,Ibo OzbayHotel Manager

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