tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-kingdom

Holiday Inn Express London Heathrow T5

images

View Gallery

image url
image url

Holiday Inn Express London Heathrow T5

locationHeathrow Airport, London

Share this Dealshare

About Holiday Inn Express London Heathrow T5About Holiday Inn Express London Heathrow T5

Location

The hotel is located close to the major motorways - M4, M25, M40 - providing easy access from all directions. Heathrow Airport Terminal 5 is just 2 miles away and a shuttle service operates regularly to/from the terminals 1/2/3/5 (fees apply). The establishment is well positioned for touring the local tourist attractions such as Windsor and its historic castle, Henley and the theme parks at Legoland and Thorpe Park. For sporting or concert enthusiasts, Twickenham Rugby Stadium and the Arena and Stadium at Wembley are within easy reach. Approximate distances to other airports in the region include London City (28 km), London - Gatwick (58 km) and London - Luton (56 km).

Facility

The hotel has 300 non-smoking rooms, which are located on 4 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (for a fee). Further services and facilities include medical assistance, room service (for a fee), a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Holiday Inn Express London Heathrow T5 Amenities at Holiday Inn Express London Heathrow T5

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Golf

    • -

      Gym

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Bars / Pubs

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1396

Very Good

1158

Average

593

Poor

235

Terrible

194

Recent Reviews: 3576

  • User:Into Africa D

    Trip type: Couples

    Welcoming and 'can-do' attitude

    rating03 Jun 2026

    We are very impressed with Elvin's welcoming and 'can-do' attitude. He help us out when we were in a pickle and made us feel comfortable after a long overnight trip. What a star! Summam Shahid, Guest Services / Front Office at Holiday Inn Express London - Heathrow T5, responded to this review Dear Guest,Thank you so much for your wonderful feedback. We’re delighted to hear that Elvin’s welcoming and can-do attitude made such a positive impression. Going the extra mile to help guests feel comfortable, especially after a long overnight journey, is exactly the kind of service we strive to provide. We’ll be sure to pass on your kind words to Elvin; he’ll be thrilled to know he made your stay more enjoyable. We look forward to welcoming you back again soon!Kind Regards,Summam ShahidDuty Manager

  • User:Jerry C

    Trip type: Business

    Nice hotel

    rating03 Jun 2026

    Room is nice and clean and well maintained. The food was tasty and service was friendly. Summam Shahid, Guest Services / Front Office at Holiday Inn Express London - Heathrow T5, responded to this review Dear Guest,Thank you for taking the time to share your positive feedback.We are delighted to hear that you found your room clean, comfortable, and well maintained. It is also wonderful to know that you enjoyed the tasty food and experienced friendly service from our team.Your kind words are greatly appreciated and serve as encouragement for us to continue delivering excellent hospitality. We look forward to welcoming you back for another enjoyable stay.Kind Regards,Summam ShahidDuty Manager

  • User:Starbookagency

    Trip type: Business

    Thanks

    rating03 Jun 2026

    good restaurant, and clean rooms, thanks to Felix Summam Shahid, Guest Services / Front Office at Holiday Inn Express London - Heathrow T5, responded to this review Dear Guest,Thank you for your wonderful feedback.We are delighted to hear that you enjoyed our restaurant and found your room clean and comfortable. Your kind appreciation for Felix is especially valued, and we will be sure to share your compliments with him. He will be pleased to know that his efforts contributed to your positive experience.We look forward to welcoming you back again soon.Kind Regards,Summam ShahidDuty Manager

  • User:josC1775AH

    Trip type: Business

    We made your waiting nice

    rating02 Jun 2026

    Just overnight staying before morning flight.. our booking wasn't mirrored in the hotel system, so not pleasure start.. BUT very proffesional action and nice behaviour + smile for free of the team Ms. Riya and Fiona made our waiting time very pleasure with welcome drink. Very positive experinece.👍. Good job ladies Summam Shahid, Guest Services / Front Office at Holiday Inn Express London - Heathrow T5, responded to this review Dear Guest,Thank you for sharing your feedback.We sincerely apologize for the inconvenience caused by the issue with your booking not being reflected in our hotel system upon arrival. However, we are delighted to hear that Ms. Riya and Fiona were able to turn the situation around with their professionalism, warm hospitality, and welcoming smiles. It is wonderful to know that their attentive service and welcome drinks made your wait more comfortable and enjoyable.Your kind recognition of their efforts means a great deal to us, and we will be sure to share your compliments with them. Thank you for your understanding and for choosing to stay with us. We look forward to welcoming you again and providing an even smoother experience next time.Kind Regards,Summam ShahidDuty Manager

  • User:Naema H

    Trip type: Family

    No valuable one

    rating01 Jun 2026

    Room 112 & 109 Unfortunately the receptionist was not helpful and polite we where family with children and my mother and the told us to take our luggage’s by ourselves to the room !!!!!But fortunately the head oh room service (Yassine) noticed us struggling with the luggage’s run towards us and helped us and he was ready a good view for your hotel, all our stay was good because of Yassine’s help I wished he is the one in the front disks not that one!!! Summam Shahid, Guest Services / Front Office at Holiday Inn Express London - Heathrow T5, responded to this review Dear Guest,Thank you for sharing your feedback regarding your stay..We sincerely apologize for the disappointing experience you had with the reception service upon arrival. Providing a warm welcome and assistance to our guests, especially families traveling with children and elderly family members, is extremely important to us. Your comments have been shared with the relevant department so that we can address this matter and improve our service standards.At the same time, we are delighted to hear about the exceptional assistance provided by Yassine. It is wonderful to know that he noticed your situation, stepped in to help with your luggage, and contributed positively to your stay. We will be sure to recognize and share your kind words with him, as team members like Yassine truly embody the level of hospitality we strive to deliver.Thank you again for your valuable feedback. We appreciate both your compliments and your constructive comments, as they help us improve. We hope to have the opportunity to welcome you and your family back for a much better experience in the future.Kind Regards,Summam ShahidDuty Manager

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot