Holiday Inn Express Stratford

Recent Reviews: 1395

• User:N5396UXmohamedm

  Trip type: Business

  Elegant stay in london

  10 Jun 2026

  An excellent stay in London. It is located near train and bus stations and a good shopping area few steps away. It is clean and rooms are quiet and net. Resturant is good and the staff are kind and helpful.

• User:Compass64204515046

  Trip type: Friends getaway

  Weekend stopover

  07 Jun 2026

  Booked by my friend ,for the weekend.Arrived ,staff were friendly and had us booked in pretty quick .Arrived in the room , spacious,clean looking .The bed I found comfortable sleeping on .Nice hotel to be honest .close to everything we needed . we will book again if we visit the places we did again.The breakfast in the morning was pretty nice ,a bit busy but still was good overall .Yeah a good hotel overall

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• User:Kay S

  Trip type: Couples

  Could only find one tiny fault with stay

  02 Jun 2026

  Great value lovely clean hotelstaff very helpful and friendly Breakfast very good the only thing that let it down was the cold plates for the cooked food , Owner at Holiday Inn Express London - Stratford by IHG, responded to this review Dear U1038ZDays,Thank you for taking the time to share your feedback following your stay with us.We are delighted to hear that you found the hotel to be great value, clean, and that our team were helpful and friendly throughout your visit. It's also wonderful to know that you enjoyed the breakfast.We appreciate your comments regarding the cold plates for the cooked breakfast items. Your feedback has been noted and will be shared with our food and beverage team as we continually look for ways to improve our guests' experience.Thank you again for your review, and we hope to welcome you back again soon.Kind Regards,KlaudiaGuest Service Manager

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• User:David J

  Trip type: Couples

  WiFi does not work with Android appliances

  24 Apr 2026

  Good value hotel. Clean, good breakfast and friendly staff.Our main problem was with our Android tablets which didn't work with the hotel's WiFi. The reception staff tried and failed to get them working and seemed to suggest there was a problem with the tablets but they worked fine everywhere else except the hotel, even on the train going home. This really needs to be sorted and not just shrugged off with a "There's nothing we can do" attitude. , Owner at Holiday Inn Express London - Stratford by IHG, responded to this review Dear O3261ULdavidjThank you for taking the time to share your feedback. We’re very pleased to hear that you found good value in your stay and appreciated the cleanliness, breakfast, and friendliness of our team.We’re sorry to learn about the difficulties you experienced with the WiFi on your Android tablets. We understand how important a reliable connection is, and we regret the frustration this caused. While our team did their best to assist at the time, we apologise if our response came across as dismissive.Please be assured that we are taking your comments seriously and will be reviewing our WiFi system and support procedures to ensure we can better assist guests facing similar issues in the future.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a smoother experience.Kind Regards,KlaudiaGuest Service Manager

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• User:Butcombe

  Trip type: Couples

  Best place to stay for Abba Voyage by far

  13 Apr 2026

  Great hotel if you're going to see Abba Voyage which we did, and most people in the hotel did. We arrived earlier than our check-in time but that was no problem because we dropped our overnight bags (very secure) and explored the Olympic Park which is basically next door. We can recommend The View Tube for a great lunch. In the hotel the rooms are immaculately clean, there is a big walk-in shower with Dove products, and the bed has a very comfortable mattress with a choioce of pillows. There is tea and coffee making facilities and we had a great night's sleep. Breakfast has great produce from fresh fruit to pastries and a really good cooked selection (the sausages in particular are lovely) so something for everyone. We found the staff to be incredibly welcoming and engaging, just a great place to stay for the Abba experience , Owner at Holiday Inn Express London - Stratford by IHG, responded to this review Dear Butcombe,Thank you so much for your wonderful feedback!We’re delighted to hear that you had such a great stay with us and that our location worked perfectly for your Abba Voyage experience—it really is a special event, and we’re glad we could be part of it. It’s great to know you were able to make the most of your early arrival and enjoy exploring the Olympic Park too.Your kind comments about the cleanliness of the rooms, the comfort of the bed, and the little touches like the Dove products and in-room refreshments mean a lot to our team. We’re especially pleased you enjoyed the breakfast selection.Most of all, thank you for highlighting our staff—we pride ourselves on creating a welcoming atmosphere, and it’s lovely to hear that this stood out during your stay.We hope to welcome you back again soon for another memorable visit!Kind Regards,KlaudiaGuest Service Manager

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