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Holiday Inn London Gatwick Airport

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Holiday Inn London Gatwick Airport

locationGatwick Airport, London

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About Holiday Inn London Gatwick AirportAbout Holiday Inn London Gatwick Airport

Location

This popular hotel is located half a mile from Gatwick's North Terminal and 1 mile from the South Terminal. With a shuttle bus guests will quickly and easily be able to reach both of the airport terminals.

Facility

216 rooms, including 57 single rooms and 69 double rooms, are located on 5 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Lunch is served as a set menu, and guests can choose between a buffet, à la carte and a set menu for dinner. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Holiday Inn London Gatwick Airport Amenities at Holiday Inn London Gatwick Airport

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Evening Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

Map preview

Around this property:

Restaurants

2 km

Public Transport

2 km

Nightclub

2 km

Bars / Pubs

2 km

Beach

47 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1280

Very Good

1163

Average

600

Poor

176

Terrible

172

Recent Reviews: 3391

  • User:shubanacadie

    Trip type: Family

    It's ok, but depends on the staff and room

    rating07 Jun 2026

    Checked in and the hotel tried to charge us for parking again, even though we had it booked as part of the package. Only on showing our confirmation with it on did they take the charge off. Person was not very welcoming.Hotel room was on floor 5 facing the car park and was boiling hot. Went to reception and lady said that the setting on the air con unit would be changed and to wait an hour to give it chance to cool down. Room was very dark, with no main light and a couple of very small bed lights which didn't illuminate the rooms much. It wasn't very clean either.In the meantime went for dinner. Food was average, service was slow and the older waiter serving us was really quite rude.Went back to the room for it to be the same boiling temperature, staff had just put a small fan in the room. Waited for another hour, but it was unbearable. Called reception and they said they would try to get us in to another room. An hour later yet another person from reception actually came to our room and once they came in, realised just how hot it was and said it wasn't acceptable! He was very apologetic and helpful. Was told it would be sorted immediately and we were put into another room within 10 minutes. This room was on the 3rd floor and on the other side of the hotel. It was like a different hotel! The room was bright, spotlessly clean and the air con worked perfectly.Breakfast was ok, usual choice of items, but we must have hit it just after everyone else as there were multiple empty dishes, so had to have toast! They weren't refilled in the 20 minutes we were there.

  • User:Tinika A

    Trip type: Family

    Family stay at Holiday Inn Gatwick.

    rating06 Jun 2026

    Stayed here for one night (early morning flight). Booked through Holiday Extras. Lots of space for parking (parked for 8 nights). Check-in was easy. Room was clean and organised. Served by Robert in the restaurant for dinner and was very helpful in helping me order a 'lactose free' meal - there were not many optionsthat didnt include cheese, bechemel sauce, mayonnaise or buttermilk, but the curry I chose was lovely. Kids ate free and included 2 course.

  • User:99cheyennen

    Trip type: Friends getaway

    Excellent stay and food

    rating06 Jun 2026

    Amazing stay, room lovely bright and clean. Went for a meal at the restaurant on site and had a superb steak. Cooked to perfection and really decent food portions too, compliments to Serge the chef!

  • User:Catherine R

    Trip type: Family

    Quality of food

    rating05 Jun 2026

    Food was truly awful especially as we are a captive audience. Service by Vida made up for it.

  • User:Maps63953475888

    Trip type: Family

    Pleasant stay, awful food!

    rating05 Jun 2026

    I have stayed at many Holiday Inn hotels over the years for both business and leisure, and while the hotel itself and the room met the standard I would expect, the food at Holiday Inn Gatwick was extremely disappointing.The evening meal was one of the worst hotel meals I have experienced. It was dry, overcooked, and lacked any flavour. Unfortunately, breakfast was no better. The food appeared to be heavily reliant on deep-fried items, leaving everything greasy, unappetising, and difficult to enjoy. The overall quality was far below what I would expect from a hotel of this standard, especially considering the prices being charged.While the accommodation was comfortable and the staff were pleasant, the dining experience was a major let-down and significantly impacted my stay. I would consider staying here again because of the hotel’s convenient location and decent rooms, but I would strongly recommend eating elsewhere and avoiding the restaurant altogether.

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