Hotel Indigo London - 1 Leicester Square

Recent Reviews: 718

• User: Oren P

  Trip type: Business

  Perfect hotel at the heart of the West end

  Stayed there for 3 nighty on a business trip. the hotel is at Leicester square right in the middle of everything important in central london. Very good tube connections, hundreds of restaurant at every price point and China town is just adjacent. The staff welcomed me and upgraded my room. the room is in a very good condition, very clean and the Air conditioner worked flawlessly. The restaurant at… Read moreStayed there for 3 nighty on a business trip. the hotel is at Leicester square right in the middle of everything important in central london. Very good tube connections, hundreds of restaurant at every price point and China town is just adjacent. The staff wel… Read more

• User: Cruiser41899068933

  Trip type: Business

  Loud and mediocre hotel. Not worth it.

  A very mediocre hotel to say the least. Reception staff was pretty unfriendly and unhelpful at check in. Was was decent but location is on top of a busy square so it was very loud in the room. Restaurant on the roof has great views but breakfast was terrible. Overall not worth the money at all. Guest Experience Team, Owner at Hotel Indigo London - 1 Leicester Square by IHG, responded to this re… Read moreA very mediocre hotel to say the least. Reception staff was pretty unfriendly and unhelpful at check in. Was was decent but location is on top of a busy square so it was very loud in the room. Restaurant on the roof has great views but breakfast was terrible.… Read more

• User: Elena G

  Trip type: Couples

  Avoid this place!!!

  The worst hotel experience ever — avoid this place!If you’re considering staying here — don’t. Every time we walked past the front desk, there was someone complaining about something. The manager, Hash, was completely unprofessional and ineffective — not what you would expect from a 4-star hotel. They say fish rots from the head!!!The location was unsafe, noisy, and so unpleasant that on our very… Read moreThe worst hotel experience ever — avoid this place!If you’re considering staying here — don’t. Every time we walked past the front desk, there was someone complaining about something. The manager, Hash, was completely unprofessional and ineffective — not what… Read more

• User: ThePhantom12

  Trip type: Family

  I will never stay in this hotel again

  The worst thing your money could buy. Bad service, bad hospitality, and bad food. You have to ask for the basic amenities that should be available in zero-star hotels, and to your surprise they don’t afford it to you.The only good thing about this hotel is location. Guest Experience Team, Owner at Hotel Indigo London - 1 Leicester Square by IHG, responded to this review Dear Guest,Thank you f… Read moreThe worst thing your money could buy. Bad service, bad hospitality, and bad food. You have to ask for the basic amenities that should be available in zero-star hotels, and to your surprise they don’t afford it to you.The only good thing about this hotel is loc… Read more

• User: Skapole

  Trip type: Couples

  Extremely small room and mostly bored staff

  We booked a double room. The room we were given was extraordinary small for 2 people. There was a 6” gap down the right side of the bed to walk down. The bathroom was small. Really not big enough for two people and very disappointing. The bar staff were quite friendly. The restaurant staff in the morning were fairly uninterested in serving the customers, with the exception of one lady who was very… Read moreWe booked a double room. The room we were given was extraordinary small for 2 people. There was a 6” gap down the right side of the bed to walk down. The bathroom was small. Really not big enough for two people and very disappointing. The bar staff were quite… Read more