Ibis Budget London Barking

Recent Reviews: 679

• User:Pranatos B

  Trip type: Family

  Good Hotel ,very good service

  05 May 2026

  Good hotel,Service was excellent specially on the receipton I Anna was super friendly provided us excellent service.We feel like home

• User:Trip21147331979

  Trip type: Business

  Terrible customer service

  04 May 2026

  Not anywhere near as advertised. I booked a twin room overlooking courtyard facilities and with soundproofing. Once they had taken my payment, they gave me a room twin room overlooking the loud dual carriageway with no soundproofing and stinking of cannabis. When I complained, the unhelpful receptionist said all twin rooms were at the front of the hotel overlooking the dual carriageway and couldn't care less that my room stunk of cannabis. She gave me an email to complain to h3188@accor.com rather than to provide me with the room that I booked with a courtyard view and soundproofing as advertised in the advert. Unfortunately, it's now too late to make other arrangements for tonight, so I've well and truly been shafted. I will email the Accor Group, but they're probably used to it after false advertising on Booking.com.

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• User:Tonmoy B

  Trip type: Family

  Nice stay

  07 Jan 2026

  Reception staff were nice. Ana, the lovely lady from reception was very helpful. Room was nice and clean. Tesco and public transport are in walking distance. IbisBudgetBarking, at Ibis Budget London Barking, responded to this review Thank you for taking the time to share your feedback. We’re glad to hear you found the room clean and that Ana and our reception team were helpful.We’re pleased you also appreciated the convenience of Tesco and public transport within walking distance.Kind regards,The ibis Budget London Barking Team

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• User:Laura F

  Trip type: Family

  Avoid

  10 Dec 2025

  I paid for parking at the hotel reception, yet I was still issued a Parking Charge Notice. I’ve contacted the hotel 10+ times, sent full proof of payment, and was repeatedly assured it would be sorted – but nothing has been resolved. Now, over a year later, I’m still fighting this and being threatened with legal action.Absolutely unacceptable experience.

• User:darrenfairhurst

  Trip type: Business

  Avoid at all costs.

  21 Nov 2025

  Got to be the worst establishment I have stayed in (cannot call it an Hotel)Company made a booking with IBIS on my recommendation after first booking me in Travelodge which had no food facilities.This road as 4 or 5 hotels all next to each other on a stretch of busy road.I arrived at 7pm at the IBIS to be told I was booked into the budget hotel next door but one, first warning sign. My booking had not taken payment so I had to call our accounts personal number to authorise. I asked where the Restaurant and Bar was only to be told they do not have one, only a vending machine or a freezer full of £2 frozen curries they charged £15 for. I was also told I could eat at the other IBIS.I went to my room and to my dismay it had 2 small very hard single beds, small tv, no kettle or drinks, room was freezing and heater was broken. Then the noise from the traffic was the next. I went into the bathroom to be greated by a shower curtain and disabled rails and seat, I then also noticed the sink was lower than my knees which proved a backache in the morning for a shave. I went to the other IBIS hotel where the service was even worse than the other. Firstly no draught beer only expensive bottles, waited 10 mins for this, my meal came with burning hot pie and cold chips, I asked for vinegar and was given a bowl of black balsamic vinegar, I asked for Malt to be told we only have this. I soon finished and left, not a chance I was going to have breakfast here the following day. I went the Premier Inn next door for a good breakfast. Back to the freezing room where I had to sleep in a T Shirt it was that cold, and I say sleep very loosly as I hardly got any. I could not wait to check out, and reception never said a word, asked how my stay was or anything, zilch, the place wants avoiding. IbisBudgetBarking, at Ibis Budget London Barking, responded to this review Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations.As a budget property, our rooms are designed to be compact and basic, offering essential facilities for a short stay. We do have vending machines for drinks and snacks, and a selection of pizzas, curries, bolognaise pasta and soups served by our team. Our continental breakfast buffet is available for £8.50. Our team is always available to assist with room or heating issues during a guest’s stay.We note your comments regarding room comfort and noise. All feedback is reviewed to help us improve our services and guest experience.Kind regards,The ibis Budget London Barking Team

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