ibis budget London Whitechapel - Brick Lane

Recent Reviews: 4345

• User: Vick555

  Trip type: Family

  Great hotel, with fantastic location

  Our family stayed at the Hotel Ibis budget London Whitechapel in this May for three nights.The rooms are small and basic, but clean, and when you come to London, you do not come here to stay in your room for all day.The all you can eat breakfast was also great: tasty and healthy.The famous Brick Lane is near with lots of shops and restaurants which have that sort of East End feeling.The Aldgate Ea… Read moreOur family stayed at the Hotel Ibis budget London Whitechapel in this May for three nights.The rooms are small and basic, but clean, and when you come to London, you do not come here to stay in your room for all day.The all you can eat breakfast was also great… Read more

• User: andrea s

  Trip type: Couples

  Horrible

  As an Ibis employee in Hungary (Ibis Styles Hotel), I chose this hotel because I thought it would be just as nice and clean as the Hungarian ones. Unfortunately, the reality was completely different.In the triple room, even two people could barely fit. There were only a few centimeters between the bed and the wall. The toilet was dirty, there were no small towels provided, and the floor was also d… Read moreAs an Ibis employee in Hungary (Ibis Styles Hotel), I chose this hotel because I thought it would be just as nice and clean as the Hungarian ones. Unfortunately, the reality was completely different.In the triple room, even two people could barely fit. There w… Read more

• User: Culture34643721941

  Trip type: Family

  Good location, but the room takes some getting used to

  Great location right on Brick Lane — everything within walking distance. The price is very reasonable for London. However, the room was extremely small with very little space to move around. The biggest surprise was that the shower and sink are open inside the room, with no partition or curtain, offering zero privacy — including when getting dressed. The toilet does have its own separate space, th… Read moreGreat location right on Brick Lane — everything within walking distance. The price is very reasonable for London. However, the room was extremely small with very little space to move around. The biggest surprise was that the shower and sink are open inside the… Read more

• User: Fabio1988uk

  Trip type: Solo travel

  Customer service not exciting

  Tried to call the number, dial number 3 because I had some questions… no answer. I’ve called them 12 times in 1 day, still not answer from the “people at the reception”, so, I’ve called back again and selected option 1 instead (customer service booking team), I thought maybe the people at the physical hotel are busy and I can ask my questions over the phone with the booking team, was on hold for 3… Read moreTried to call the number, dial number 3 because I had some questions… no answer. I’ve called them 12 times in 1 day, still not answer from the “people at the reception”, so, I’ve called back again and selected option 1 instead (customer service booking team),… Read more

• User: Emma-Kate F

  Trip type: Business

  Grubby and disappointing!

  Don’t bother! I appreciate that this is a budget hotel however that doesn’t excuse it being dirty and the rooms having a woeful lack of facilities!I was surprised on arrival to find the shower and sink in the main room with only the toilet being separate - with no lock on the door and a light that would only stay on for 10 seconds on a sensor!There are no plugs anywhere near the bed, there are onl… Read moreDon’t bother! I appreciate that this is a budget hotel however that doesn’t excuse it being dirty and the rooms having a woeful lack of facilities!I was surprised on arrival to find the shower and sink in the main room with only the toilet being separate - wit… Read more