ibis London Shepherds Bush - Hammersmith Hotel

Recent Reviews: 2536

• User: stephentaynton

  Trip type: Couples

  Great value

  We were looking for a reasonable hotel close to the West End and this Ibis was just right. Good value, parking which leads into the hotel (it does cost £25 for a full day but considering where it is, it is good value), pleasant front of staff, nice room, good bathroom and breakfast if you want it. There is also a bar. Clean property and central to Westfield if you want to do a spot of shopping. Se… Read moreWe were looking for a reasonable hotel close to the West End and this Ibis was just right. Good value, parking which leads into the hotel (it does cost £25 for a full day but considering where it is, it is good value), pleasant front of staff, nice room, good… Read more

• User: Olayinka O

  Trip type: Family

  Room smelling of Marijuana and very dirty bedsheet

  ATTENTION ATTENTION ATTENTION:DO NOT BOOK YOUR STAY AT "ibis London Shepherds Bush - Hammersmith". The hotel has the lowest quality that I have ever seen in my life. I book 2 night there and when I got to the room assigned to me, it was filled was the smell of Marijuana and the bedsheet was very dirty. This is a very wrong place for anyone to stay if you are travelling to London and hotel manageme… Read moreATTENTION ATTENTION ATTENTION:DO NOT BOOK YOUR STAY AT "ibis London Shepherds Bush - Hammersmith". The hotel has the lowest quality that I have ever seen in my life. I book 2 night there and when I got to the room assigned to me, it was filled was the smell of… Read more

• User: Cathyq66

  Trip type: Couples

  Good if you are off to a concert

  Pros:- close to the tube station, lots of shops, places to eat and very near to the o2 empire. Breakfast was good, but they were slow in topping up things that had run out.Not so good :- we were allocated a disabled room even though we didn’t need it which was okish.The shower was a wet room which was very old and dated. The actual shower had nowhere to put anything apert from the floor which is n… Read morePros:- close to the tube station, lots of shops, places to eat and very near to the o2 empire. Breakfast was good, but they were slow in topping up things that had run out.Not so good :- we were allocated a disabled room even though we didn’t need it which was… Read more

• User: A_Belgian

  Trip type: Couples

  Great hotel for London visit

  We had a nice stay at this Ibis, with its friendly staff. Conveniently close to Shepherd's Bush tube station. Will definitely consider it again on our next trip to London. Aga E, Other at ibis London Shepherds Bush - Hammersmith, responded to this review Dear A_Belgian,We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a ple… Read moreWe had a nice stay at this Ibis, with its friendly staff. Conveniently close to Shepherd's Bush tube station. Will definitely consider it again on our next trip to London. Aga E, Other at ibis London Shepherds Bush - Hammersmith, responded to this review… Read more

• User: shauna M

  Trip type: Solo travel

  Rude unhelpful staff

  I received the worst customer service from Andria and her colleague. They do not go out of there way to help you at all. I asked to use a charger and was told they had none when she using one her self. They made me feel unwelcome and like i shouldn't of been there when I paid good money to stay one night. I highly do not recommend. Litter in the hallways etc. Aga E, Other at ibis London Shepher… Read moreI received the worst customer service from Andria and her colleague. They do not go out of there way to help you at all. I asked to use a charger and was told they had none when she using one her self. They made me feel unwelcome and like i shouldn't of been t… Read more