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Jw Marriott Grosvenor House London

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Jw Marriott Grosvenor House London

locationPark Lane, London

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About Jw Marriott Grosvenor House LondonAbout Jw Marriott Grosvenor House London

Location

This historical city hotel enjoys a wonderfully prestigious position on Park Lane, within a few paces of excellent links to the capital's public transport network. Many of London's top tourist sights, shops and entertainment venues are to be found in the vicinity.

Facility

The hotel welcomes guests in an 8-storey building with a lift and 494 non-smoking rooms. The reception desk is open round the clock. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Fine weather can be enjoyed on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, horse riding, a gym, aerobics and hiking.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can order à la carte. Set menus are available at lunch. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Jw Marriott Grosvenor House London Amenities at Jw Marriott Grosvenor House London

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Theatre

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

LocationLocation

Map preview

Around this property:

Public Transport

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2308

Very Good

922

Average

376

Poor

181

Terrible

158

Recent Reviews: 3945

  • User:I9490BAwilliamb

    Trip type: Family

    Exceptional Afternoon Tea Experience

    rating15 Jun 2026

    Just had the most amazing afternoon tea experience ever to celebrate Mother’s Day with my wife and daughter. This is by far the best place to have afternoon tea that we’ve experienced. The tea and food were fantastic. The creativity and flavor of the desserts was phenomenal, and the service provided by @Pratigya and @Herlyn was incredible. We were all treated with such warmth and kindness that we immediately felt relaxed and pampered. Pratigya explained the exceptional food items very well, gave us ample time to enjoy every sumptuous bite, and sent us home with the dessert items we simply could not finish. We highly recommend the afternoon tea experience to everyone. Alex Henskens, General Manager at JW Marriott Grosvenor House London, responded to this review Dear William,Thank you for having taken some of your precious time to share this lovely review following your Mother's Day Afternoon Tea with us. I am pleased to see that the quality of service provided contributed to an enjoyable experience, and rest assured your praise has been shared and celebrated with the entire team here, with of course a special mention to Herlyn and Pratigya. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making or planning of future reservations, I remain entirely at your disposal. Best Wishes,Alex HenskensHotel Manager Alex.Henskens@Marriott.com

  • User:Nadia N

    Trip type: Solo travel

    Above and beyond excellence and glamour - delicious!

    rating15 Jun 2026

    Specifically The Park Room afternoon tea… was beyond lovely, elegant, delicious, luxurious, and more! Hands down the best service I have experienced for tea time, best culinary offering from the sandwiches to the sweets… and the SCONES!!! Ask for Altay, he is truly the best and went above and beyond to make my experience feel unique and glamorous… and for that level of hospitality, I am forever grateful! Leo is also a staple of the Park Room — equally as amazing service and kindness, warmth, hospitality, care, and attention as Altay —- they are true gems! It was recommended by a friend and I went for the first time in Jan 2025 (and it was my third afternoon tea in London of that week, my last before I departed back to the States and it did not disappoint! ) and said I will be coming back… and I did!! June 2026 was my 2nd visit at the Park Room for tea time and Leo and Altay were also / still there!!! Truly felt homey. Cant wait for take 3! Ps did i mention how delish the food and goodies were?!?!Ps: they serve Ruinart Champagne which is 👌👌👌👌👌Thank you to the team and to the Chef! Alex Henskens, General Manager at JW Marriott Grosvenor House London, responded to this review Dear Nadia,On behalf of the entire culinary team here at JW Marriott Grosvenor House, thank you very much for having taken some of your precious time to share this fabulous review. I am thrilled to see your second Afternoon Tea visit was another delightful experience, and I hope to have the pleasure of welcoming you back again in due course. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Kind Regards,Alex HenskensHotel Manager Alex.Henskens@Marriott.com

  • User:Pmb875

    Trip type: Couples

    Another great Stay

    rating13 Jun 2026

    Lovely hotel, and staff so attentive.Our room was beautiful, and very quiet.Breakfast was so good, and the staff were the best. Drinks in the lounge area were good especially with the piano playing. Alex Henskens, General Manager at JW Marriott Grosvenor House London, responded to this review Dear Pmb875,Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience, and rest assured your kind words have been shared with the team. I hope to have the pleasure of welcoming you back again in the not too distant future, and remain at your disposal should you ever require any assistance at all with the making of future reservations.Kind Regards,Alex HenskensHotel Manager Alex.Henskens@Marriott.com

  • User:Les I

    Trip type: Couples

    Our June holiday at the JW Marriott Grosvener House London

    rating13 Jun 2026

    This was the fourth year in a row we stayed in the spring at JW Marriott Grosvenor House in London for five nights. Every year our stay gets better. The entire staff treated us royally from the time we arrived to the time we checked out. Several staff members remembered our names and welcomed us warmly. One even commented “welcome home.” The JW Grosvenor House staff’s professionalism, thoughtfulness, attentiveness, and kindness were greatly appreciated. We especially want to thank the hotel manager, Alex; the restaurant and lounge manager, Ania; the senior guest relations manager, Tugce; and the doormen, Sulieman and Nick for all they did to make our London holiday special. We look forward to our next year’s holiday in London and our stay at the JW Marriott Grosvenor House in London. Staying at the JW Marriott Grosvenor House makes one wonder if this is what “heaven” is like. Alex Henskens, General Manager at JW Marriott Grosvenor House London, responded to this review Dear Les,On behalf of the entire team here at JW Marriott Grosvenor House, thank you very much for having taken some of your precious time to share this fabulous review. I am thrilled to see your most recent stay was another positive one, and it was lovely having the opportunity to meet you in person. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Kind Regards,Alex HenskensHotel Manager Alex.Henskens@Marriott.com

  • User:Nailcutter

    Trip type: Family

    5 Stars all the way for the JW

    rating13 Jun 2026

    Easily a 5+ 5 night stay at the JW. Stayed here for the 4th time and each time does not disappoint. Upgrade to the Hamilton suite. 2 room suite with a large bathroom. Nice bed and walk in closet. Staff very friendly. The executive lounge has 3 different food offerings and a is a big focus when staying at the JW. Very nice fitness center. Classic hotel with excellent staff running. Wish USA Marriott’s were like this hotel. Alex Henskens, General Manager at JW Marriott Grosvenor House London, responded to this review Dear Nailcutter,Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience, and rest assured your kind words have been shared with the team. I hope to have the pleasure of welcoming you back again in the not too distant future, and remain at your disposal should you ever require any assistance at all with the making of future reservations.Kind Regards,Alex HenskensHotel Manager Alex.Henskens@Marriott.com

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