Locke at Broken Wharf

Recent Reviews: 726

• User: t0msheard

  Trip type: Business

  A let down

  Had high hopes for this stay but overall was a let down. The quality of the room and equipment was very good and the bed was comfortable.The downsides were the quality of the customer service at the reception desk from staff who seemed like didn't want to be there or help, very stand off-ish, and the outside noise even with windows shut the sound of motorbikes speeding through nearby tunnel from 6… Read moreHad high hopes for this stay but overall was a let down. The quality of the room and equipment was very good and the bed was comfortable.The downsides were the quality of the customer service at the reception desk from staff who seemed like didn't want to be t… Read more

• User: altheabluebird1066

  Review

  I had a great stay it was very comfortable and clean and I would definitely recommend it to anyone who is visiting the capitalI had a great stay it was very comfortable and clean and I would definitely recommend it to anyone who is visiting the capital

• User: pjmoulder

  Too expensive

  For what we paid to stay here for one night we were given a room with only a frosted window and no natural light at all. When I asked if we could change rooms because my wife suffers from enclosed spaces with no light i was told only if I paid more money on top of the £272 I paid for 1 night!! Hence I didn't pay and also there was no concern for my wife's welfare at all. Ceri B, Guest Services… Read moreFor what we paid to stay here for one night we were given a room with only a frosted window and no natural light at all. When I asked if we could change rooms because my wife suffers from enclosed spaces with no light i was told only if I paid more money on to… Read more

• User: RobC256

  Helpful staff and great location.

  Location was superb - riverside views over looking Tate Modern - easy access to loads of places. Room was clean, well designed and decent size. Everything worked well - kitchen units great. Staff all friendly, professional and helpful. Ceri B, Guest Services / Front Office at Locke at Broken Wharf Millennium Bridge, responded to this review Hey RobC256!Thank you for your lovely feedback!We’re… Read moreLocation was superb - riverside views over looking Tate Modern - easy access to loads of places. Room was clean, well designed and decent size. Everything worked well - kitchen units great. Staff all friendly, professional and helpful. Ceri B, Guest Service… Read more

• User: klpbear90

  Trip type: Business

  Great Location

  Excellent location and value. Nearby tube stations. Only downside is the outside noise at night, by loud cars/ motorcycles. Service is fantastic. Ceri B, Guest Services / Front Office at Locke at Broken Wharf Millennium Bridge, responded to this review Hey klpbear90,Thank you for your feedback.We’re pleased to hear you enjoyed our location, found good value in your stay, and that our team mad… Read moreExcellent location and value. Nearby tube stations. Only downside is the outside noise at night, by loud cars/ motorcycles. Service is fantastic. Ceri B, Guest Services / Front Office at Locke at Broken Wharf Millennium Bridge, responded to this review He… Read more