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Locke At Broken Wharf

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Locke At Broken Wharf

locationSt. Paul's Cathedral and The City, London

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About Locke At Broken WharfAbout Locke At Broken Wharf

Location

This apartment hotel welcomes guests in London.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, room service, a laundry service, a conference room, a coin-operated laundry and a smoke alarm. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the car park for a fee.

Rooms

Rooms are equipped with central heating. Guests are sure to get a good night's sleep in the king-size bed. A kitchenette with a refrigerator and a microwave is also provided as standard. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The apartment hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, callisthenics and aerobics.

Meals

Dining facilities include a restaurant, a café and a bar.

Payment

MasterCard is accepted as payment at the apartment hotel.

Amenities at Locke At Broken Wharf Amenities at Locke At Broken Wharf

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

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      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

530

Very Good

108

Average

46

Poor

29

Terrible

13

Recent Reviews: 726

  • User:t0msheard

    Trip type: Business

    A let down

    rating17 Jun 2026

    Had high hopes for this stay but overall was a let down. The quality of the room and equipment was very good and the bed was comfortable.The downsides were the quality of the customer service at the reception desk from staff who seemed like didn't want to be there or help, very stand off-ish, and the outside noise even with windows shut the sound of motorbikes speeding through nearby tunnel from 6am onwards was loud.

  • User:altheabluebird1066

    Trip type:

    Review

    rating16 Jun 2026

    I had a great stay it was very comfortable and clean and I would definitely recommend it to anyone who is visiting the capital

  • User:pjmoulder

    Trip type:

    Too expensive

    rating07 Jun 2026

    For what we paid to stay here for one night we were given a room with only a frosted window and no natural light at all. When I asked if we could change rooms because my wife suffers from enclosed spaces with no light i was told only if I paid more money on top of the £272 I paid for 1 night!! Hence I didn't pay and also there was no concern for my wife's welfare at all. Ceri B, Guest Services / Front Office at Locke at Broken Wharf Millennium Bridge, responded to this review Hello pjmoulder,Thank you for sharing your feedback.We understand how important comfort and wellbeing are, and we regret that we did not meet your expectations on this occasion.We would like to clarify that information regarding the frosted windows in our City Studio category, is clearly outlined on both our website and on third-party booking platforms such as Booking.com.While we always do our best to accommodate room changes, these are subject to availability and, in some cases, may incur an additional cost. That said, we are sorry if this was not communicated with the care and empathy you expected.For future bookings, we strongly encourage guests who are unsure about room types or specific requirements to contact us directly by phone or email. Our team is always happy to guide you in selecting the most suitable option to ensure a comfortable stay.We hope to welcome you back under better circumstances.Kind regards,Ceri-Lee

  • User:RobC256

    Trip type:

    Helpful staff and great location.

    rating31 May 2026

    Location was superb - riverside views over looking Tate Modern - easy access to loads of places. Room was clean, well designed and decent size. Everything worked well - kitchen units great. Staff all friendly, professional and helpful. Ceri B, Guest Services / Front Office at Locke at Broken Wharf Millennium Bridge, responded to this review Hey RobC256!Thank you for your lovely feedback!We’re delighted to hear you had such a positive stay with us. It’s wonderful to know you enjoyed our riverside location and found it convenient for exploring the area. We’re also pleased that you found the room clean, well designed, and well equipped, and that our team made a strong impression with their friendliness and professionalism. Thank you for your kind words and we hope to welcome you back again very soon!Best Wishes,The Broken Wharf Team

  • User:klpbear90

    Trip type: Business

    Great Location

    rating31 May 2026

    Excellent location and value. Nearby tube stations. Only downside is the outside noise at night, by loud cars/ motorcycles. Service is fantastic. Ceri B, Guest Services / Front Office at Locke at Broken Wharf Millennium Bridge, responded to this review Hey klpbear90,Thank you for your feedback.We’re pleased to hear you enjoyed our location, found good value in your stay, and that our team made such a positive impression. Regarding the noise, being by a dual-carriageway can mean occasional disturbance from outside traffic, particularly at night, however we completely understand how this can be disruptive during a guest's stay.We appreciate you taking the time to share your experience and hope to welcome you back again soon. Best Wishes,Ceri

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