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Marriott London Park Lane

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Marriott London Park Lane

locationPark Lane, London

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About Marriott London Park LaneAbout Marriott London Park Lane

Location

This hotel is located right in the heart of London.

Facility

The hotel has a lift and features 152 rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Evening entertainment includes live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Marriott London Park Lane Amenities at Marriott London Park Lane

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1257

Very Good

342

Average

81

Poor

51

Terrible

51

Recent Reviews: 1782

  • User:Aleksandr P

    Trip type: Business

    Very happy & positive

    rating10 Jun 2026

    I visited London from Azerbaijan at the beginning of June 26, and our business training was held in Marriott, and as a review, I can leave good feedbacks to the staff both in the lobby and in the restaurant, thank you for your care and work....

  • User:Farrukh I

    Trip type: Business

    Service feedback

    rating10 Jun 2026

    I had training with my colleague at this hotel, and the staff’s approach was very professional. The service was excellent. The lunches we had were delicious and very tasty. The waiters were polite, helpful, and responded quickly to all requests. A special thanks to Vivian, who provided excellent service and was especially attentive and professional. Thanks to everyone for maintaining such a high standard of service.

  • User:David G

    Trip type: Friends getaway

    Amazing Afternoon Tea

    rating09 Jun 2026

    My friend and I enjoyed an amazing afternoon tea in The Lanes. A delicious selection of savoury bites and the sweet selection all beautifully decorated and presented in a birdcage cake stand. We also tried a different teas which were all recommended by our attentive and welcoming server called Ali, who really looked after us. Other staff were very friendly on our arrival. Hope to come back soon!

  • User:frankH1303OS

    Trip type: Family

    Memorable stay

    rating03 Jun 2026

    I ended my London visit in May 2026 and stayed at the Marriott Park Lane for only 2 days. It is truly an amazing hotel, not just the location, the executive lounge, but to top it all, a most luxurious swimming pool I ever visited. My wife adored the white marble bathroom. It took us awhile to figure out where the music comes from. The staff are friendly, especially the check in lady Arsema. On check out, I bumped into a young staff outside the elevator. He helped me moved 4 suite cases to split ground level. He did not wait to see if he gets a tip. What a fine gentleman. The porter got it.I will visit this hotel again.

  • User:Mohamed F

    Trip type: Business

    Average so far.

    rating02 Jun 2026

    I checked in yesterday and still have four nights remaining, so this is an initial review based on my first impressions.There are many positive aspects to this hotel. The location is excellent, just a short walk from Marble Arch and close to many attractions, restaurants, and shopping areas. The hotel is modern, clean, and well maintained. My room is comfortable, spacious, and furnished to a good standard. Housekeeping and the other staff members I have interacted with so far have been friendly and professional.Unfortunately, my check-in experience was very disappointing. The receptionist who assisted me was neither welcoming nor helpful and showed little interest in addressing my concerns about the room. While I understand that room availability can be limited, I politely asked whether an alternative room might be available, but the request was handled by him with a very rude way in a dismissive and unprofessional manner.The room itself is comfortable and well maintained; however, the view is extremely poor and feels more like looking out from a jail cell than staying in a hotel located in the heart of central London. What disappointed me most was not only the view itself, but the lack of customer care and willingness to assist. First impressions matter, and unfortunately this interaction left a very negative one. Customer service at the reception desk would benefit from significant improvement.Apart from this issue with the receptionist, my experience so far has been positive. I hope the remainder of my stay continues to reflect the quality of the hotel and I will update my review at the end of my visit. Silver Abuyan, Guest Services / Front Office at London Marriott Hotel Park Lane, responded to this review Dear Valued GuestThank you for sharing your detailed initial impressions of the London Marriott Hotel Park Lane. We’re pleased to hear that you’ve enjoyed the hotel’s convenient location, cleanliness, and modern facilities, and that your room is comfortable and well maintained. It’s also encouraging to know that housekeeping and other staff have made a positive impression with their professionalism and friendliness.However, we are sincerely sorry to learn about your disappointing experience during check-in. Your feedback regarding the receptionist’s demeanour and handling of your request has been noted. We also acknowledge your concerns about the room’s view and the impact it has had on your experience.Your comments are important to us, and we appreciate you taking the time to share both the positives and the areas where improvement is needed. Wishing you a pleasant remainder of your stay, and we look forward to hearing your updated thoughts at the end of your visit.Thank you Kind RegardsLondon Marriott Park Lane

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