Mercure London Paddington



99+ photos
This attractive hotel is centrally located and is only metres from Paddington underground station. The city centre, with a variety of sightseeing attractions as well as an abundance of shops and other entertainment venues, is easily reached on public transport. There is a bus stop located directly in front of the hotel.

144 Praed Street
Check-in from 3:00 PM · Check-out by 11:00 AM

144 Praed Street
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
2555 reviewsUser: ant c
Trip type: Family
Great follow up - Thanks to Mario
I would like to commend Mario from the Reservations Team at Mercure London Paddington Hotel for his exceptional customer service.I recently needed assistance with an amendment request for my father’s reservation, and Mario handled the matter with professionalism, efficiency, and genuine care. His prompt follow-up, excellent communication, and commitment to ensuring the request was resolved made th… I would like to commend Mario from the Reservations Team at Mercure London Paddington Hotel for his exceptional customer service.I recently needed assistance with an amendment request for my father’s reservation, and Mario handled the matter with professionali…
User: Happiness29356811129
Trip type: Solo travel
Great Staff!
Staff were very hospitable and accommodating of all of my requests. Rooms were clean and the complimentary fridges were a nice addition.Staff were very hospitable and accommodating of all of my requests. Rooms were clean and the complimentary fridges were a nice addition.
User: OnAir43604896329
Trip type: Couples
People make the place.
The staff, especially Abdul and Deeia, are professional and always on point. The hotel is improving through a renovation that did not disturb us at all. The location is perfect for access to public transportation as well as shopping and dining.The staff, especially Abdul and Deeia, are professional and always on point. The hotel is improving through a renovation that did not disturb us at all. The location is perfect for access to public transportation as well as shopping and dining.
User: Vicky R
Trip type: Couples
Clean and comfortable
Ideal location. Right next to Paddington station so easy access to the whole of the city. Hotel staff helpful and friendly the room was very comfortable and very clean.Excellent base for seeing London. London Town Hotels , Marketing at Mercure London Paddington Hotel, responded to this review Dear Vicky, Thank you for taking time to leave us a wonderful review, we are glad that you enjoyed yo… Ideal location. Right next to Paddington station so easy access to the whole of the city. Hotel staff helpful and friendly the room was very comfortable and very clean.Excellent base for seeing London. London Town Hotels , Marketing at Mercure London Paddin…
User: cnw1409
Trip type: Family
Poor stay experience
I booked two Executive rooms because the hotel’s website indicated they are comparatively larger rooms. However, on check-in, one of the rooms allocated was significantly smaller, especially the bathroom, and it felt more like a standard room rather than an Executive one. I raised this with the reception, and they were able to re-allocate another room—but the replacement room was only supposed to… I booked two Executive rooms because the hotel’s website indicated they are comparatively larger rooms. However, on check-in, one of the rooms allocated was significantly smaller, especially the bathroom, and it felt more like a standard room rather than an Ex…
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