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Montcalm Chilworth Townhouse

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Montcalm Chilworth Townhouse

locationPaddington, London

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About  Montcalm Chilworth TownhouseAbout Montcalm Chilworth Townhouse

Location

This hotel is located only 2 minutes from Paddington Station and so offers guests convenient links to destinations all over the country, including all major airports. The hotel is, however, set in a private terrace away from all of the hustle and bustle of the busy station area. It is a 5-minute drive from Hyde Park and 15 minutes by car from Oxford Circus.

Facility

The hotel has a lift and features 98 rooms, including 13 single rooms. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. All rooms are carpeted and have a double bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a tumble dryer. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, yoga, a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Montcalm Chilworth Townhouse Amenities at Montcalm Chilworth Townhouse

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Gym

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      Jacuzzi

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      Massage

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1923

Very Good

224

Average

104

Poor

45

Terrible

66

Recent Reviews: 2362

  • User:Abby C

    Trip type: Couples

    Small but functional

    rating26 May 2026

    The hotel was very clean and staff was friendly. The rooms are tiny and you cannot open your suitcase fully anywhere in the room because the bed takes up most of it. The breakfast buffet was fine, nothing too special. Extremely convenient next to Paddington and within a short walk of Notting Hill and Hyde Park. Good for people traveling on business, harder for couples who need more space to unpack. Jeana Rodrigues, Guest Services / Front Office at Montcalm Chilworth Townhouse, responded to this review Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to hear that you found the hotel clean and our team friendly, and that you appreciated the convenience of our location near Paddington, Notting Hill, and Hyde Park. It is always rewarding to know when our location helps guests make the most of their time in London.However, we are sorry to learn that the room size did not fully meet your expectations and that this impacted your overall comfort, particularly with regard to space for luggage. We appreciate your comments regarding this, as well as your feedback on the breakfast selection, which we will review with the relevant teams.Thank you once again for sharing your balanced feedback. We hope to have the opportunity to welcome you back in the future, where we can provide a more comfortable stay experience.Kind regards,Muhammad UsmanMontcalm Chilworth Townhouse
  • User:Craig B

    Trip type: Couples

    Holiday Stay

    rating22 May 2026

    The Montcalm Chilworth rooms are well presented and serviced well.Staff at reception and dining room are friendly and helpful.The hotel location is excellent to Paddington.Kamalia assisted us with onward transport to Heathrow that was very helpful and appreciated.A very good rating from us.Craig Billing Jeana Rodrigues, Guest Services / Front Office at Montcalm Chilworth Townhouse, responded to this review Dear Craig Billing,Thank you for taking the time to share your kind feedback following your recent stay with us.We are delighted to hear that you found your room well presented and well serviced, and that our team at reception and in the dining room contributed positively to your experience with their friendliness and helpfulness. It is also wonderful to know that our location near Paddington was convenient for your visit.A special thank you for recognising Kamalia’s assistance with your onward transport to Heathrow. We are pleased she was able to support you, and we will be sure to share your kind words with her, as we know she will greatly appreciate your acknowledgment.Thank you once again for your very positive review and for choosing to stay with us. We look forward to welcoming you back to Montcalm Chilworth Townhouse in the future.Kind regards,Muhammad UsmanMontcalm Chilworth Townhouse
  • User:Krystina V

    Trip type: Solo travel

    It’s a place to sleep, incredible hotel staff who were so accommodating, and incredibly close to Paddington Station.

    rating22 May 2026

    Listen, it’s a place to sleep. It’s definitely not the luxury experience I was anticipating, based on other reviews and pictures. When i first arrived, immediate gross food smell was in my room. I called the front desk and they sent housekeeping with room spray - which i originally asked for and apologized for any inconvenience (i’m a big apologizer). Then, i went out for a tour & came back with food, tossing it in the mini fridge, not even thinking if it was on or not. I mean, why wouldn’t a luxurious hotel have all the facilities set and ready? Yeah, food went bad because it was off and had to call, again, the front desk for assistance. When they saw the problem, they said, “Wow, they turned it off” and I thanked them for their help. Then, the next evening, i asked for a soda with a glass of ice & utensils as i had some pastries. They provided the soda and glass, no ice or utensils. So, i kindly asked again for the missing items and apologized for any miscommunication on my end. They brought back the glass of ice… only. I had to ask, again, for utensils and felt like a terrible & annoying hotel guest. The staff is what made it feel somewhat close to that “luxurious” feeling i was supposed to get upon entering my room. i knew it was small, i reviewed the rooms before booking of course, but for paying over $1k for my 4 night stay, it really didn’t feel worth it and felt like I could’ve spent just a bit more for a Hilton branch. The pictures on their website felt more luxurious than the actual stay! Greatest bit was Paddington Station hut a street away, little to no noise (especially when dealing with jet lag) Jeana Rodrigues, Guest Services / Front Office at Montcalm Chilworth Townhouse, responded to this review Dear Guest,Thank you for taking the time to share such detailed feedback regarding your recent stay with us.We are pleased to hear that you appreciated our convenient location near Paddington Station, the peaceful surroundings, and most importantly, the efforts of our team. Your kind words about our staff's hospitality and willingness to assist are greatly appreciated and will be shared with the team.However, we are sincerely sorry to learn that several aspects of your stay did not meet your expectations. Please accept our apologies for the unpleasant odor in your room upon arrival, the inconvenience caused by the refrigerator being switched off, and the repeated issues you encountered when requesting amenities. We understand how frustrating it must have been to repeatedly follow up on requests, and we regret any impression of inconsistency in our service.We are also disappointed to learn that the overall room experience did not reflect the expectations created by our website and promotional materials. We appreciate your candid comments regarding the room facilities and perceived value of your stay, as this feedback helps us identify areas where improvements are needed.Thank you once again for sharing your experience. While we regret that your stay fell short of expectations, we are grateful for your recognition of our team's efforts. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Kind regards,Muhammad UsmanMontcalm Chilworth Townhouse
  • User:Zafran K

    Trip type: Family

    Buckingham Palace treatment

    rating21 May 2026

    The experience at the hotel was amazing. I was visiting Buckingham Palace and honestly the service at the hotel was like being at a palace. Staff are very kind and helpful. Highly recommend a stay here. Jeana Rodrigues, Guest Services / Front Office at Montcalm Chilworth Townhouse, responded to this review Dear Guest,Thank you for your wonderful review and for sharing your experience with us.We are truly delighted to hear that you had an amazing stay and that our service made you feel as though you were staying in a palace. Your kind comments regarding our team members are greatly appreciated, and we will be sure to share your compliments with the staff, who will be thrilled to know they made such a positive impression.Thank you as well for your recommendation. It was a pleasure to host you, and we very much look forward to welcoming you back again in the future.Kind regards,Muhammad UsmanMontcalm Chilworth Townhouse
  • User:Sheilagh P

    Trip type: Couples

    Just Perfect!

    rating21 May 2026

    Such a warm welcome from Humayra. So many positive comments to make! Wonderful atmosphere. Beautiful, comfortable room. Great bed. Super shower. Very clean. Fantastic location so close to Paddington Station and Hyde Park in a lovely neighbourhood. We have stayed here before and will gladly return. Jeana Rodrigues, Guest Services / Front Office at Montcalm Chilworth Townhouse, responded to this review Dear Guest,Thank you for taking the time to share such a wonderful review following your recent stay with us.We are truly delighted to hear that you received such a warm welcome from Humayra and that so many aspects of your stay exceeded your expectations. Your kind comments regarding the atmosphere, comfort of the room, bed, shower, cleanliness, and our convenient location near Paddington Station and Hyde Park are greatly appreciated.It is especially rewarding to know that you have stayed with us before and that you look forward to returning again. Your continued support means a great deal to us, and we will be sure to share your lovely feedback with Humayra and the rest of the team.We very much look forward to welcoming you back again soon.Kind regards,Muhammad UsmanMontcalm Chilworth Townhouse

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