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Montcalm Royal London House

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Montcalm Royal London House

locationBarbican, London

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About Montcalm Royal London HouseAbout Montcalm Royal London House

Location

This hotel is located in London.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a whirlpool bath. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and dinner are served every day. Staff are also happy to provide children's meals.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Montcalm Royal London House Amenities at Montcalm Royal London House

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4262

Very Good

422

Average

114

Poor

57

Terrible

77

Recent Reviews: 4932

  • User:holidaygiant

    Trip type: Couples

    Awful

    rating13 Jun 2026

    We booked last minute as we were having dinner with our son and decided to spend the night in London. I can honestly say this was one of the worst stays we have ever had.Pre arrival I had contacted the hotel twice to reserve a table at their roof top bar for 9.30pm but had received no confirmation.On arrival there was building work being carried out. This didn’t initially bother us as we had got what I felt was a reasonable price for the room and when we spotted the works just thought that explains it!Our son met us at the hotel and we wanted to drop our bags and go as we had a dinner reservation. After about ten minutes at check in whilst staff tried to print key cards the lady on duty offered to let us in to our room with her master card and we could collect our keys later. We agreed and she opened the door to our room and left. We dropped our bags and then realised the room had no blinds or curtains installed over the floor to ceiling windows which overlooked other rooms. We checked that there wasn’t some hidden mechanism for blinds but confirmed that there simply weren’t any. The bathroom had clearly had some work done recently and the floor was dirty and had grouting which hadn’t been wiped off while wet leaving it over the floor. We were by now running late so left our bags and explained to reception who assured us that we would be moved to a new room while we were out. They had to call me during dinner to confirm we had a table for drinks as requested.When we arrived at the Aviary after dinner our table for 3 was 2 stools and a very small table but as it was outside as requested we didn’t comment. Unfortunately no one had taken the time to tell us that the outdoor section of the bar closed at 10pm. We were told we could move inside but as it was a warm evening and the air conditioning wasn’t working in the bar this wasn’t a comfortable experience.We went to our new room which was smaller than our first room but clean and modern and did have curtains! This would have been fine had we not been woken by contractors entering our room around 7am. Whilst reception called us to apologise they first offered to take the room upgrade off our bill. My husband asked whether curtains were considered an upgrade and we were then offered a complimentary breakfast. Unfortunately this was in the Aviary which still had no air conditioning working. In an effort to cool a very warm glass room the hotel had a couple of portable fans/cooling units that only added to the noise and chaos.We left without breakfast and handed our keys to one of the young porters after waiting 20 mi utes to try and check out. I understand that Marriott are taking over the hotel but we won’t be back.

  • User:PeteHaigh

    Trip type: Couples

    Five star treatment in central London

    rating11 Jun 2026

    Got the five star treatment when staying here with my fiancée ring shopping. Staff were lovely and the guest experience team made it super special for us. Moritz Matyssek, Guest Services / Front Office at Montcalm Royal London House, responded to this review Dear Mr Haigh,Thank you very much for taking the time to write to us.It was our pleasure to be part of such a memorable occasion for you both, and we are delighted to learn that you enjoyed your stay and that your experience was a special one.Please accept our warmest congratulations on your engagement. We wish you and your fiancée every happiness, good health, and success as you embark upon this exciting new chapter together.We very much look forward to welcoming you back in the future and creating many more memorable experiences for you both.Warm regards,Philip BaxendaleDuty Manager

  • User:Berra P

    Trip type: Family

    Good

    rating10 Jun 2026

    Paul was an awesome member of the hotel, making my stay even lovelier. He never sub-stained from making conversation with me and my family, making sure that our experience was great. Thanks again to the hotel staff, and especially Paul for all the small talk. Moritz Matyssek, Guest Services / Front Office at Montcalm Royal London House, responded to this review Good Morning Valued Guest,Thank you very much for taking the time to write such a alovely review about the staff and in particular our lovely doorman Paul.We are so glad that your family enjoyed their time here with us.We hope to welcome you back to The Montcalm Royal London House some time in the not so distant future.We remain at your service.Warm regards,Philip Baxendale

  • User:Stuart S

    Trip type: Couples

    Simply outstanding!

    rating07 Jun 2026

    World class service! We’ve stayed at many hotels across the UK & at 5* level, but the level of service form guest relations at the Montcalm was simply outstanding.They ensured every little detail was catered for ahead of our arrival & not a single request that we had during our stay was a problem. The speed at which they resolved the minor issues we had & the additional requests were above & beyond our expectations.Both Divine & Myroslava were amazing to deal with & truly looked after every request I had ahead of such a special occasion. Your wider team’s ability to remember exactly who we were as well was way beyond our expectations & you now have customers for life.We look forward to bringing our children to stay & will now use this hotel as our main stay when visiting London. Thank you once again for a simply perfect experience & for setting the bar when it comes to delivering a 5* experience. Moritz Matyssek, Guest Services / Front Office at Montcalm Royal London House, responded to this review Good Morning Mr. S,Thank you for taking the time to write such a lovely review.We are most pleased that you had such a great stay and were particularly impressed with the guest experience team. I have already passed on this great feedback to them.Divine & Myroslava are both superstars who continue to deliver and are very much appreciated within the property by both hotel guests and the wider team.We look forward to seeing you in the future for another fantastic stay.Warm regards,Philip BaxendaleDuty Manager

  • User:Fin W

    Trip type: Couples

    Anniversary stay

    rating06 Jun 2026

    Excellent hotel with a comfortable room, great service and a convenient location. Everything exceeded our expectations, the decor of the room by Mihir for our anniversary was the icing on the cake, Highly recommend. Moritz Matyssek, Guest Services / Front Office at Montcalm Royal London House, responded to this review Good Morning Valued guest,Thank you for choosing to stay with us here at The Montcalm Royal London House and for leaving such a lovely comment.It brings us great joy to hear that Mihir and the team were able to have a positive impact on your special occasion. Thank you for trusting us with such an important stay.We look forward to hopefully welcoming you back to the hotel on a future visit.Kindly let us know if we can be any assistance presently or in the future.Warm regards,Philip Baxendale

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