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Nayland

locationPaddington, London

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About  NaylandAbout Nayland

Location

Renovated in 2001, this hotel is situated in Sussex Gardens, close to Hyde Park. Oxford Street, which is famous for shopping, is also nearby for those interested in making the most of London's huge shopping street. Paddington Station (express train to/from Heathrow Airport) is just steps away from the hotel.

Facility

41 rooms, including 6 single rooms and 29 double rooms, are located on 6 storeys and can be reached by a lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, 24-hour room service and an alarm call service. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Meals

The hotel accepts the following credit cards: VISA, Diners Club, JCB and MasterCard.

 Amenities at Nayland Amenities at Nayland

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Disability-friendly

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      Hotel Safe

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

66

Very Good

181

Average

210

Poor

102

Terrible

91

Recent Reviews: 650

  • User:Edward S

    Trip type: Family

    Friendly service and location

    rating11 Feb 2026

    Hotel staff is very helpful and friendly, breakfast is good. Room and bathroom is kind of small. hotel location is very convenient about 5 minute walk to Paddington Station and big bus stop. Well booked this hotel again in the near future. Thank you.
  • User:why_always_me_No1

    Trip type: Couples

    Small room, but okay

    rating13 Dec 2025

    Okay, Hotel in a nice part of town staff really friendly, continental breakfast was good and it was all very clean. The only downside was the double bed was really in what I would regard as a single room !!! as they say if you had a cat you couldn't swing it round much. Top tip if booking ask for a twin room it's bound to be a little bit bigger.
  • User:hannahwZ6474DR

    Trip type: Family

    Great place to stay.

    rating30 Oct 2025

    Just on customer service alone this is a fantastic place to stay. The staff in the main desk are so helpful, nothing is too much trouble. We stayed in a family room which was clean and had all the amenities we needed. No tea and coffee in the room but free tea and coffee by main reception, also a small bar and vending machine, these are not free. Location is approximately 5 minute walk to Paddington station so perfect of you want to stay out of main London.Breakfast was continental with toast, pastries, fruit and cereals, this is served between 7-9am.Great place to stay
  • User:OutdoorAdventures_70

    Trip type: Solo travel

    All good

    rating15 Aug 2025

    Pretty good small room as expected Service was goodLate checkout allowed which was GM great as I had to travel to the other side of the world that night Would stay again for a night or twoGreat location to Paddington stationDunno about breakfast Was quicker to walk the stairs than the elevator
  • User:tim h

    Trip type: Couples

    A great find,

    rating15 Jul 2025

    We booked this hotel back in 2024 so as to have a base whilst attending the ELO concert sadly the concert was cancel but so glad we stayed and enjoyed this lovely hotel, communication has been great staff super friendly our room was perfectly adequate in size for our short stay super clean with comfy beds and a spotless shower room we did not have breakfast but was available for a small fee, the location could not have been better with Paddington station a few blocks away plenty of restaurants and pubs would not hesitate to recommend and would love to return on another occasion,

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