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Novotel London Blackfriars

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Novotel London Blackfriars

locationWaterloo, London

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About Novotel London BlackfriarsAbout Novotel London Blackfriars

Location

This hotel is located right in the heart of London.

Facility

The hotel has a lift and features 182 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Further services and facilities include a 24-hour security service, medical assistance, 24-hour room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Parasols are available to guests. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa, a sauna and a steam bath. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Vegetarian dishes and children's meals can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Novotel London Blackfriars Amenities at Novotel London Blackfriars

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

3.3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2015

Very Good

1281

Average

267

Poor

90

Terrible

62

Recent Reviews: 3715

  • User:MissCheeva

    Trip type: Friends getaway

    Fantastic hotel in a great location

    rating06 Jun 2026

    This hotel is in a great location to visit London. We stayed to see Oliver and we are very pleased we did. The reception staff were friendly and very polite, efficient and helpful. The room itself was really lovely. It was nice and clean with plenty of space and the bathroom was beautiful. We slept really well as it was nice and quiet. I would definitely stay at this hotel again.

  • User:Ezeldin77

    Trip type: Business

    Lack of security in this hotel

    rating27 May 2026

    Requested a checkout at 2 pm, they took a note and this is one of privileges in Accor system as a Diamond member. At 1 pm I found a family opening the door of my room while I am in and telling me this is our room. My room and adjacent room has an external door it was closed out while I am in. When I reported the incident to the reception I got the usual common answer it was something wrong in the system Katie Walsh, Guest Services / Front Office at Novotel London Blackfriars, responded to this review Dear Guest ,Thank you for taking the time to share your feedback with us.Firstly, I would like to sincerely apologise once again for the distress caused during your stay. I completely understand how uncomfortable and concerning this situation must have been.As mentioned by the team during your stay, the guests involved had booked the interconnecting rooms and, unfortunately, due to a system error, their key card incorrectly activated access before the second room was ready. Regrettably, the explanation provided at the time was all that could be confirmed, as this was genuinely the result of an unexpected technical fault.We appreciate this does not lessen the impact of the experience you had, and this is certainly not the standard of service or security we aim to provide to our guests.As advised, we will continue to follow this up with you directly via email, and once again please accept our sincerest apologies for the inconvenience caused.Kind Regards,Katie Walsh Guest Service Manager

  • User:NuclearAli

    Trip type: Solo travel

    Pleasant stay

    rating15 May 2026

    Wonderful staff- nothing is too much trouble for them. Ask for a room at the back of the hotel if you want to avoid street/rail noise. Conveniently located near the southwark tube station. Novotel London Blackfriars, Guest Services / Front Office at Novotel London Blackfriars, responded to this review Thank you for your lovely review! We’re delighted to hear you had a pleasant stay and that our team made such a positive impression on you. Providing friendly and attentive service is something we truly pride ourselves on.We also appreciate your helpful tip regarding the quieter rooms at the back of the hotel, and we’re glad our convenient location near Southwark tube station added to your experience. We hope to welcome you back again soon!Kind Regards,Katie Walsh Guest Service Manager

  • User:PontusYY

    Trip type: Business

    Great staff. Love the sound system

    rating10 May 2026

    The hotel was within 5 minutes walk from the Southwark Station. Nearby has a Tesco Express and a Little Waitrose, which makes it convenient to get your essentials. I was pleasantly surprised to be upgraded to the Executive Room. So, what some travel experts say about booking directly with he hotel and being in their loyalty programme is true. Room was on the top-floor and was quiet, although the view was not particularly spectacular. This didn't bother me because that wasn't the main purpose of my travel. The room wasoverall clean and tidy, with all the basic amenities and a Nespresso. Free water was available although I wish their room-service menu could have included soft drinks and etc. The most exciting thing for me was the Bose iPod docking station. Being a musician, I always miss having decent-quality sound when I stay in a hotel to work. It's good not to have to wear headphones all the time with the system there! I know this is a rather niche perk, but I wish more hotels would consider how a good sound/entertainment system could make the stay feel more like home.Overall, it's a very nice stay. And I would like to give special praise to Rami, who was very attentive and helpful during my check-in and check-out. He was also very patient in handling me request for a late check-out. Would also like to thank the evening manager who quickly responded (within 5 mins!) to my request for some extra milk for my coffee at 23:00. Hotels are generally becoming standardised, but it's these details that make someone become a fan!. Novotel London Blackfriars, Guest Services / Front Office at Novotel London Blackfriars, responded to this review Dear Guest, Thank you so much for your wonderful and detailed review. We’re delighted to hear that you had such an enjoyable stay with us and that our location, room upgrade, and amenities helped make your visit comfortable and convenient.It’s especially great to know that the Bose sound system made such a positive impression — we love hearing how certain details can truly enhance a guest’s experience, particularly for someone with a passion for music. Your comments about creating a more “at home” atmosphere are genuinely appreciated.We’re also very grateful for your kind recognition of Rami and our evening manager. Providing attentive and thoughtful service is something we take great pride in, and your feedback will certainly be shared with them and the wider team.Thank you once again for choosing to stay with us. We hope to welcome you back again soon for another relaxing and memorable visit.Kind Regards,Katie Walsh Guest Service Manager

  • User:Steve O

    Trip type: Couples

    Clean Room

    rating05 May 2026

    Nice, very clean room and a good location. Novotel London Blackfriars, Guest Services / Front Office at Novotel London Blackfriars, responded to this review Thank you for your kind review! We’re delighted to hear that you enjoyed the clean room and our convenient location.We truly appreciate your feedback and hope to welcome you back again soon for another pleasant stay!

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