Park Grand Heathrow

Recent Reviews: 1984

• User: Vacationer451249

  Trip type: Business

  Run don’t stay

  I would strongly advise against staying at this hotel. After accidentally leaving valuable personal belongings behind, we made numerous attempts to contact the hotel to retrieve them. However, our calls were repeatedly disconnected, and the hotel never responded to our messages or follow-up requests. The complete lack of assistance and accountability in handling guests’ lost property was unaccepta… Read moreI would strongly advise against staying at this hotel. After accidentally leaving valuable personal belongings behind, we made numerous attempts to contact the hotel to retrieve them. However, our calls were repeatedly disconnected, and the hotel never respond… Read more

• User: dod k

  Trip type: Solo travel

  Good hotel

  Good location with convenient bus / rail/ taxi to and from Heathrow airport. Nearby restaurants that are open late. Room okay and staff, especially Felanie, helpful. I would stay there again. Mandar Dhage, Guest Services / Front Office at Park Grand Heathrow, responded to this review Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow.… Read moreGood location with convenient bus / rail/ taxi to and from Heathrow airport. Nearby restaurants that are open late. Room okay and staff, especially Felanie, helpful. I would stay there again. Mandar Dhage, Guest Services / Front Office at Park Grand Heathro… Read more

• User: Yorkshire_Dad

  Trip type: Family

  LOUSY HOTEL in HOUNSLOW

  Below average rooms, bathrooms are just acceptable, location good, parking inadequate. Staff try and help as much as they can but the hitel needs to be refurbrished.Recomended; NO Mandar Dhage, Guest Services / Front Office at Park Grand Heathrow, responded to this review Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your ex… Read moreBelow average rooms, bathrooms are just acceptable, location good, parking inadequate. Staff try and help as much as they can but the hitel needs to be refurbrished.Recomended; NO Mandar Dhage, Guest Services / Front Office at Park Grand Heathrow, responded… Read more

• User: Reviewer987

  Trip type: Family

  Quite dated room, not much information

  Stayed on the 3rd floor, the room itself was okay but quite dated - all furniture was dark brown wood, the TV was probably at least 12 years old, it did the job but looked very old. There was an ironing board in the room but no iron - no documentation in the room, so nothing about whether you had to hire an iron or about food offerings. The air conditioning did not cool the room, it was close to u… Read moreStayed on the 3rd floor, the room itself was okay but quite dated - all furniture was dark brown wood, the TV was probably at least 12 years old, it did the job but looked very old. There was an ironing board in the room but no iron - no documentation in the r… Read more

• User: martin s

  Trip type: Family

  Another good stay at the park grand need to improve towels and power sockets

  A 2 night stay to attend a family funeral, the price of the room was great value, the front of house staff were friendly and accommodating, the bed was comfortable and the shower was really good, so it hits all the essentials, the bad would be the towels are hopeless thin and small, the power socket bank in the wall was flimsy the usb socket didn’t work and they are no power points or chargers at… Read moreA 2 night stay to attend a family funeral, the price of the room was great value, the front of house staff were friendly and accommodating, the bed was comfortable and the shower was really good, so it hits all the essentials, the bad would be the towels are h… Read more