Park Plaza London Park Royal

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Park Plaza London Park Royal

Ealing, London

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About Park Plaza London Park Royal About Park Plaza London Park Royal

Location

This hotel warmly welcomes guests in London.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Park Plaza London Park Royal

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast
Sport/Entertainment
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  Aerobics
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  Gym
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  Jacuzzi
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  Sauna

Location

Around this property:

Centre

13 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1141

Very Good

440

Average

135

Poor

Terrible

107

Recent Reviews: 1915

User:Linds T
Trip type: Friends getaway
Great stay
04 May 2026
I had an amazing experience here and a fabulous stay , the staff were very helpful and friendly in particular Nina at the reception desk. She was super lovely ,kind and really helped me out ! i recommend this hotel PPHE Customer Service Centre, Owner at Park Plaza London Park Royal, responded to this review Hi Linds, thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience and that Nina made such a positive impact during your stay. Your recommendation means a lot to us, and we can't wait to welcome you back soon! Best wishes, Talia.
User:Dean A
Trip type: Friends getaway
Above and Beyond. Exceptional Staff
29 Apr 2026
I recently arranged a stay at Park Plaza London Park Royal for a friend attending a local wedding, and I genuinely couldn’t be more impressed with the level of service they received.Due to running late, my friend arrived needing help with just about everything from an iron to last-minute essentials and the staff couldn’t have been more accommodating. Every single person went above and beyond to help, from reception to the bar staff and management. Nothing was too much trouble, and the willingness to step in and assist really stood out.A special mention has to go to Nina, who was absolutely exceptional. Her professionalism, kindness, and proactive approach made a stressful situation completely manageable. She is a real credit to the hotel.It’s rare to come across a team where everyone pulls together like this, but that’s exactly what we experienced here. The service wasn’t just good it was outstanding.Highly recommended, and I wouldn’t hesitate to book again. PPHE Customer Service Centre, Owner at Park Plaza London Park Royal, responded to this review Hi Dean! Thank you so much for your wonderful feedback! We're thrilled that your friend's experience exceeded expectations thanks to our dedicated team members like Nina who truly embody our commitment to excellent service. Your kind words inspire us all! We can’t wait for you both to visit again soon! Best wishes from Talia.
User:Ria P
Trip type: Business
Great hotel. Location & service
28 Apr 2026
Use this hotel for work and it’s a great place conveniently placed alongside A40 to get in and out of London. Staff are fantastic, friendly and so accommodating. Would like to give a big thanks to Nina and Justina for their outstanding commitment to guest relations and service. PPHE Customer Service Centre, Owner at Park Plaza London Park Royal, responded to this review Hi Ria, thank you so much for your wonderful feedback! We’re thrilled that you enjoyed our convenient location and received fantastic service from our team, especially Nina and Justina. Your kind words mean a lot to us! We look forward to welcoming you back soon. Best regards, Talia.
User:Yannick D
Trip type: Business
Great
28 Apr 2026
Great hotel, great staff, and great service (especially by Nina!) PPHE Customer Service Centre, Owner at Park Plaza London Park Royal, responded to this review Hi Yannick, thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our team, especially Nina's service. Your kind words mean a lot to us. We look forward to welcoming you back soon! Best, Nina.
User:teja v
Trip type: Family
Trip to London
28 Apr 2026
The rooms where nice and clean. The personal where wheary helpfull and nice especialy Nina. There is also a good connection to the city. PPHE Customer Service Centre, Owner at Park Plaza London Park Royal, responded to this review Hi Teja, thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our rooms clean and our staff, especially Nina, helpful and friendly. It's great to know that you appreciated our location too! We look forward to welcoming you back soon. Best wishes, Talia.

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Park Plaza London Park Royal

Location

Facility

Rooms

Sport

Meals

Payment

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