Park Plaza London Waterloo

36+ photos

Park Plaza London Waterloo

Name: Park Plaza London Waterloo
Address: 6 Hercules Road, London, united-kingdom
Telephone: 0204 505 9777
Rating: 4.3

london, united kingdom

About Park Plaza London Waterloo

location

This hotel is located in the centre of London.

facility

The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A shower and a bathtub are included the bathrooms. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, brunch, lunch and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers snacks. The show cooking is a particularly special attraction.

Amenities at Park Plaza London Waterloo

Facilities (12)

Air conditioning24-hour receptionCurrency ExchangeConference RoomLaundry ServicePetsElevator/ LiftLaundryNewspaperParkingSmoke detectorWifi

Beauty and Spa (1)

Steam and Sauna

Business Center and Conferences (1)

Business Center

General Services (4)

ConciergeLuggage storageMultilingual StaffWheelchair

Hygiene (2)

Contactless check-in/-outGym/ Fitness centre

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Room Facilities (1)

Fireplace

Sport/Entertainment (1)

Sauna

Location

Waterloo, London, United Kingdom

6 Hercules Road

Nearest airport28km

City centre2km

What's nearby

City centre2km
Nearest airport28km

Check-in from 3:00 PM · Check-out by 12:00 PM

Waterloo, London, United Kingdom

6 Hercules Road

Nearest airport28km

City centre2km

What's nearby

City centre2km
Nearest airport28km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.3

Very Good

5686 reviews

Value
Rooms
Cleanliness
Service

Excellent3269
Very Good1377
Average484
Poor321
Terrible235

Recent Reviews: 5686

User: Road66115489383
Trip type: Family
Dirty room
Booked a room for 3 people. Sofa bed wasn’t out ready and didn’t have any bed linen on it. Lots of stains on the mattress of the sofa bed, had to call down to reception for bedding and they delivered it up but we had to make the bed. Loads of dust in the room, generally very dirty. Bathroom was very crusty. For the price i wouldnt recommendBooked a room for 3 people. Sofa bed wasn’t out ready and didn’t have any bed linen on it. Lots of stains on the mattress of the sofa bed, had to call down to reception for bedding and they delivered it up but we had to make the bed. Loads of dust in the room,…
User: Fearless41605094181
Trip type: Business
Great hotel
Great location, everything is very close. Hotel facilities are amazing. Friendly staff, specially Alejandro from concierge, his attitude and professionalism made our stay unforgettable. PPHE Customer Service Centre, Owner at Park Plaza London Waterloo, responded to this review Hi! Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our great location and ama… Great location, everything is very close. Hotel facilities are amazing. Friendly staff, specially Alejandro from concierge, his attitude and professionalism made our stay unforgettable. PPHE Customer Service Centre, Owner at Park Plaza London Waterloo, resp…
User: Debbie K
Trip type: Friends getaway
Great location, comfortable and quiet -recommended!
Just back from 2 nights in the Park Plaza Waterloo. Delighted with our choice of hotel, for sightseeing and a theatre show. We booked an Executive twin room which was spacious and comfortable, and had a good view over the city, including the Shard. The beds and pillows were really comfortable and the AC worked fairly well. And the sound-proofing on the rooms was very good. The only thing that let… Just back from 2 nights in the Park Plaza Waterloo. Delighted with our choice of hotel, for sightseeing and a theatre show. We booked an Executive twin room which was spacious and comfortable, and had a good view over the city, including the Shard. The beds an…
User: Sona S
Trip type: Family
Spa Incident Poorly Handled and Refund Never Received
What should have been a relaxing family stay turned into one of the most uncomfortable hotel experiences I have had.The most serious issue occurred in the spa on the morning of our departure. After a swim with my daughter, we discovered that the locker containing all of our belongings would not open. We immediately sought assistance, only to find that no spa staff were available. A member of the c… What should have been a relaxing family stay turned into one of the most uncomfortable hotel experiences I have had.The most serious issue occurred in the spa on the morning of our departure. After a swim with my daughter, we discovered that the locker contain…
User: Victoria S
Trip type: Family
Great hotel
Yassein is an asset to this hotel. Very warm and welcoming , he couldn’t do enough for us ! Thank you Yassein for making it a great stay ! PPHE Customer Service Centre, Owner at Park Plaza London Waterloo, responded to this review Hi Victoria, thank you so much for your wonderful feedback! We're thrilled to hear that Yassein made such a positive impact on your stay with his warm welcome and a… Yassein is an asset to this hotel. Very warm and welcoming , he couldn’t do enough for us ! Thank you Yassein for making it a great stay ! PPHE Customer Service Centre, Owner at Park Plaza London Waterloo, responded to this review Hi Victoria, thank you s…

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