Point A Kensington

Recent Reviews: 796

• User: phantomphanldn

  Trip type: Business

  avoid

  I stayed here for 3 nights and it was awful. I don’t know if it was the room I was in but other guests right above me were so loud every single night and I called reception and they did nothing about this. I got no sleep when I had to wake up at 5am every night . I also left my scarf in the room and I contacted the front desk twice asking about it and every answer was “ I’ll ask the cleaning staff… Read moreI stayed here for 3 nights and it was awful. I don’t know if it was the room I was in but other guests right above me were so loud every single night and I called reception and they did nothing about this. I got no sleep when I had to wake up at 5am every nigh… Read more

• User: ThePackedBag

  Trip type: Solo travel

  TINY, YET STYLISH ROOM

  I needed to spend three nights in London before my flight and this hotel's proximity to Earls Court Station clinched the deal. Having to schlepp your bags up and down the front steps is a bit of a bummer but the inside more than makes up for this. The lobby is stylish and this continues into the rooms.This is one of the smallest rooms I’ve stayed in outside of the ferry I arrived on, but they trie… Read moreI needed to spend three nights in London before my flight and this hotel's proximity to Earls Court Station clinched the deal. Having to schlepp your bags up and down the front steps is a bit of a bummer but the inside more than makes up for this. The lobby is… Read more

• User: Shaikha A

  Trip type: Family

  Excellent

  I truly enjoyed my stay at this hotel. Everything was excellent — the staff were extremely kind and professional, and the room was very clean and comfortable.Special thanks to Chagiat and Sara for their outstanding service and warm hospitality. They truly made my stay memorable.❤️❤️❤️ Anna Janikowska, General Manager at Point A Kensington Olympia, responded to this review Dear Shaikha,Thank y… Read moreI truly enjoyed my stay at this hotel. Everything was excellent — the staff were extremely kind and professional, and the room was very clean and comfortable.Special thanks to Chagiat and Sara for their outstanding service and warm hospitality. They truly made… Read more

• User: Tracey H

  Trip type: Family

  Lovely Stay

  Lots of great points!Friendly and welcoming staff on arrival.Accommodated my request for early check in.Everywhere felt clean and fresh.Extremely comfortable beds.A great section of breakfast items.A lovely relaxed feeling throughout hotel.Unfortunately a couple of minor negative points too!Issues with the TV. It wasn't working on arrival but a lovely maintenance guy came promptly to sort it out.… Read moreLots of great points!Friendly and welcoming staff on arrival.Accommodated my request for early check in.Everywhere felt clean and fresh.Extremely comfortable beds.A great section of breakfast items.A lovely relaxed feeling throughout hotel.Unfortunately a coup… Read more

• User: Sam0701

  Trip type: Couples

  A good stay overall.

  Stayed here for one night whilst attending an event at the Royal Albert Hall. I joined the A list at the time of booking and got 10% off and free breakfast - a day or so before we arrived, I received an email inviting me to choose my room from a plan for free. Seeing the reviews on here about some noise issues, I chose a room on the top floor and at the back of the hotel. The room itself was very… Read moreStayed here for one night whilst attending an event at the Royal Albert Hall. I joined the A list at the time of booking and got 10% off and free breakfast - a day or so before we arrived, I received an email inviting me to choose my room from a plan for free.… Read more