Royal Garden

83+ photos

Royal Garden

Name: Royal Garden
Address: 2-24 Kensington High Street, London, united-kingdom
Telephone: 0204 505 9777
Rating: 4.5

london, united kingdom

About Royal Garden

location

The hotel is conveniently situated in the heart of London's Royal Borough of Kensington and Chelsea, overlooking Kensington Palace, in the west part of the metropolis. Just a short drive from the M40, M4 and M25 motorways, the hotel is also just minutes from Earls Court and the Olympia Exhibition Halls, and is within a short drive of London's financial district.

facility

The hotel has 396 rooms, including 21 junior suites, 16 suites, 121 single rooms and 117 double rooms, which are located on 10 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

Leisure activities and facilities at the hotel include a gym, callisthenics, aerobics, a spa, a sauna and a beauty salon or, for a fee, massage treatments. Leisure facilities include an entertainment programme, a dance club and a nightclub.

meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Amenities at Royal Garden

Facilities (17)

Air conditioning24-hour receptionCurrency ExchangeShopsNightclubConference RoomRoom ServiceLaundry ServicePlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Business Center and Conferences (1)

Business Center

Common Area (1)

Game Room

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (12)

ShowerBathtubHairdryerMinibarFridgeSafeTVBathrobesClosetRoom serviceSlippersToiletries

Security (1)

Security Guard

Sport/Entertainment (2)

SaunaEvents

Transfers (1)

Airport Transfers

Location

Kensington, London, United Kingdom

2-24 Kensington High Street

What's nearby

Public Transport1km

Check-in from 3:00 PM · Check-out by 12:00 PM

Kensington, London, United Kingdom

2-24 Kensington High Street

What's nearby

Public Transport1km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

5449 reviews

Value
Rooms
Cleanliness
Service

Excellent3715
Very Good1104
Average358
Poor150
Terrible122

Recent Reviews: 5449

User: Gary F
Trip type: Business
Stumbled on this place and love it.
From check in to check out - over delivery on customer service at every turn. I checked in with a very nice, professional young man named Moiez (I hope I spelled that right). I had a very frustrating trip to get into town and to the hotel and his demeanor and helpfulness completely changed my mood. He’s 5 star. Then my bag zipper broke. The concierge, I wish I remembered his name, took a fastener… From check in to check out - over delivery on customer service at every turn. I checked in with a very nice, professional young man named Moiez (I hope I spelled that right). I had a very frustrating trip to get into town and to the hotel and his demeanor and…
User: Shaz_Magic
Trip type: Couples
Outstanding in every way!
We stayed for one night on Sunday 14th June, our Wedding Anniversary. From the moment we arrived, to the moment we left was perfection! We were treated so well, given a lovely room, and when we returned to our room after lunch in the Origin restaurant, we were surprised with Champagne, cake, fruit and chocolates. As always the room was spotless and the bed was so comfy, which ensured a great night… We stayed for one night on Sunday 14th June, our Wedding Anniversary. From the moment we arrived, to the moment we left was perfection! We were treated so well, given a lovely room, and when we returned to our room after lunch in the Origin restaurant, we were…
User: K1727YEcathyp
Trip type: Family
Amazing service- for a great price
Booked due to great proximity to Royal Albert Hall for Ministry of Sound-but what started as a convenience booking has changed into a go-to hotel. The service was outstanding, the views of Hyde Park fantastic (Garden rooms)- and the staff went above and beyond when I left my EarPods behind- thank you Ken! Vladimir Susko, Guest Services / Front Office at Royal Garden Hotel, responded to this rev… Booked due to great proximity to Royal Albert Hall for Ministry of Sound-but what started as a convenience booking has changed into a go-to hotel. The service was outstanding, the views of Hyde Park fantastic (Garden rooms)- and the staff went above and beyond…
User: Sergei N
Trip type: Family
Royal Garden spoiled a birthday stay. Did not provide to me my reserved room:(
When I have been staying here in April I checked personally all possible rooms with hotel representative and then decided to book a room 236 (room with 2 toilets! - I told specifically that I need a room with 2 toilets!) to stay with my family together (daughter has had a birthday during these days) in London for the end of May. And on arrival it turned out that room 236 is already taken and we al… When I have been staying here in April I checked personally all possible rooms with hotel representative and then decided to book a room 236 (room with 2 toilets! - I told specifically that I need a room with 2 toilets!) to stay with my family together (daught…
User: Audra Z
Trip type: Couples
Top notch hotel!
The hotel and staff here are top notch. The room was spectacular with the most amazing view. Great bedding and super comfortable. Staff were super helpful with suggestions of where to eat as well. Spectacular location as well. Vladimir Susko, Guest Services / Front Office at Royal Garden Hotel, responded to this review Dear 358audraz,Thank you for your wonderful review. We’re delighted to hea… The hotel and staff here are top notch. The room was spectacular with the most amazing view. Great bedding and super comfortable. Staff were super helpful with suggestions of where to eat as well. Spectacular location as well. Vladimir Susko, Guest Services…

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