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Royal Lancaster London

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Royal Lancaster London

locationBayswater, London

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About Royal Lancaster LondonAbout Royal Lancaster London

Location

This conference hotel is located close to Hyde Park, Oxford Street and Lancaster Gate underground station. Many of the city's most popular sights are within easy reach of the hotel by public transport. Guests can enjoy shopping in the famous Oxford Street boutiques.

Facility

The hotel has 22 suites, 5 single rooms and 394 double rooms, which are located on 21 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Bathrooms with wheelchair access can also be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking, archery and horse riding are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, squash, yoga and aerobics. The wellness offerings at the hotel include a spa, a beauty salon and massage treatments. Evening entertainment includes live music.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Royal Lancaster London Amenities at Royal Lancaster London

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Bowling

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

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      Massage

    • -

      Squash

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2818

Very Good

180

Average

34

Poor

8

Terrible

18

Recent Reviews: 3058

  • User:sandrapG5442XW

    Trip type: Family

    Our home in London

    rating17 Jun 2026

    This was our fourth stay at this absolutely fabulous hotel, and we will definitely be back.Very friendly staff and one more tip: Nipa Thai. Kaseem and his team prepared a wonderful dinner for us and we spent an unforgettable evening in this beautiful restaurant.

  • User:adrienner494

    Trip type: Business

    Fantastic Service and really enjoyable stay at Royal Lancaster London

    rating17 Jun 2026

    This was such an enjoyable stay. I upgraded my room and the view was amazing and so comfortable. Thank you to Kate for the recommendations and for being spot on ! Everything is spotless, the staff are friendly and helpful and there are a lot of them so it’s easy to get help and attention if you need it. Room service and amenities are very very comfortable. I travel a lot and I can honestly say it’s been a long time since I felt so well looked after and so just happy to be in a hotel! I look forward to returning and highly recommend this hotel.

  • User:sddavies

    Trip type: Business

    The Royal Lancaster never disappoints

    rating16 Jun 2026

    As someone who stays in London regularly for work, I’ve come to rely on The Royal Lancaster as my go-to base — and this latest visit reminded me exactly why.From the moment I walked through the door, the reception team greeted me like a familiar face. That kind of warm, genuine recognition puts a smile on your face, especially after a long day of meetings. This visit they very kindly upgraded my room, which was a lovely surprise — the space was stunning, with everything you’d want from luxurious bathroom, comfortable bedding and an unrivalled view.Breakfast as always was excellent. The quality of the food was spot on, but what really stood out was the restaurant team — attentive, cheerful, and genuinely happy to help. It’s a small thing, but a great breakfast experience sets you up for the day in a way nothing else can.Checkout was quick, easy, and hassle-free — exactly what you need to get you on your way.If you’re visiting London and want somewhere that combines luxury, comfort, and that personal touch, the Royal Lancaster is unbeatable. Already looking forward to my next stay. Eliza Stepnik, Guest Services / Front Office at Royal Lancaster London, responded to this review Dear sddavies,Thank you for taking the time to share such a wonderful review.We are truly delighted to hear that The Royal Lancaster continues to be your preferred home away from home whenever your travels bring you to London. It is especially rewarding to know that the warm welcome from our reception team made such a positive impression and that you felt genuinely recognised and valued throughout your stay.We are pleased that you enjoyed your room upgrade and that the comfort, facilities, and spectacular views helped make your visit even more memorable. Your kind comments regarding our breakfast offering and restaurant team are equally appreciated. We will be sure to share your feedback with them, as they will be delighted to know their attentive and friendly service helped start your day on such a positive note.Thank you also for highlighting the smooth checkout experience. We understand how important a seamless departure is, particularly when travelling for work.Your continued loyalty means a great deal to us, and we are honoured to be your go-to base in London. We look forward to welcoming you back for another exceptional stay in the near future.Warm regards,Eliza StepnikFront of House Managerestepnik@royallancaster.com

  • User:Sightsee53325929053

    Trip type: Business

    Great hotel but unfortunately no outside space

    rating15 Jun 2026

    Nice hotel with great service it was a very sunny day so it would have been nice to sit outside unfortunately this hotel does not have any so we had to stand outside on the road side Eliza Stepnik, Guest Services / Front Office at Royal Lancaster London, responded to this review Dear geoff,Thank you for taking the time to share your feedback.We are delighted to hear that you enjoyed our hotel and the service provided by our team.We are sorry to learn that you felt there was no outdoor space available to enjoy during the beautiful weather. While the hotel does not have a dedicated terrace or garden area, guests are very welcome to make use of the outdoor seating at Tortello, our Italian restaurant, which is part of the hotel and offers a lovely setting to relax with a drink or meal in the sunshine.We are also fortunate to be located directly opposite Hyde Park and the beautiful Italian Gardens, providing one of London's most picturesque outdoor spaces just moments from our doorstep.Thank you once again for your feedback. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,Eliza StepnikFront of House Managerestepnik@royallancaster.com

  • User:Heidi H

    Trip type: Solo travel

    Absolutely Wonderful Experience at Royal Lancaster

    rating15 Jun 2026

    I was very pleased with the Royal Lancaster where I stayed twice in May 2026. First, I loved the location and easy access to transport right outside the hotel. The room was lovely and the views were excellent too. I appreciate the kind staff and their prompt attention to every request. As a sole traveler, this makes a difference! Special thanks to the industrious Zara for her great service. I will be back! Eliza Stepnik, Guest Services / Front Office at Royal Lancaster London, responded to this review Dear atx2epk,Thank you for your wonderful review and for choosing to stay with us not once, but twice during your visits to London.We are delighted to hear that you enjoyed our convenient location, beautiful views, and comfortable accommodation. It is especially rewarding to know that our team's attentiveness helped make your stay enjoyable and reassuring as a solo traveller. Thank you also for your special mention of Zara. We will be sure to share your kind words with her, as recognition from our guests is always greatly appreciated.We truly appreciate your recommendation and are thrilled to hear that you plan to return. We look forward to welcoming you back on your next visit to London.Warm regards,Eliza StepnikFront of House Managerestepnik@royallancaster.com

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