Rushmore

Recent Reviews: 613

• User:İçten Y

  Trip type:

  My money and my necklace were stollen during my stay

  15 Aug 2025

  Okay I dont know where to start. I stayed 17 nights with my daughter in this hotel. First we had a little cockroach visitor in the room we handled that but the biggest issue was. My money worth of 1700pound and 1000pound worth of necklace were stollen prior my check out. There was no safe box in the room so I placed then in a bag which I purchased a day ago. When I arrived to the room my bag was placed on the bed and a pillow was left in the toilet. We reported the case to the police. They took fingerprints etc. So I returned back to my country. I sent a detailed email to the hotel bur still received no reply. So Earls court is a nice place if you would like to stay in that area choose another place.

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• User:Pioneer56352316415

  Trip type: Family

  Dated and Unclean

  09 Jun 2025

  We booked a twin room and arrived to notice the sheets most likely hadn’t been changed from the previous stay. The toilet was also left dirty and the towels provided were thin and falling apart. The rooms aren’t very soundproof from the noise on the street. No lifts with narrow stairs.

• User:Ruth W

  Trip type: Family

  Really great stay !! (from a fussy traveller ! )

  31 May 2025

  Surprisingly lovely hotel with amazing , large room for the price ! Biggest room we’ve stayed in , in many trips to London ! They are undergoing refurbishment, but we obviously had a newly refurbished room , with was brand new and spotless ! Looked like we were the first to use it ! Didn’t really have any noise of disruption from the work going on . Staff are friendly and always someone on reception night and day . Really close to tube and all the eateries and shops in Earl’s Court , but on a quieter side road . Everything you need in the room , with daily housekeeping and restocking that you rarely get in other hotels for a short stay ! Really pleased , especially for the price , would definitely stay here again !

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• User:sarah-rose s

  Trip type: Family

  loved it!

  05 Oct 2024

  please read the whole thing *this place was amazing. not going to lie, we saw the other reviews (especially the google ones) and were super nervous. we’d booked the room before the nasty reviews were written and weren’t able to refund it either. however, thankfully we didn’t change hotels. this place was great especially for the price too. the rooms were clean and the bathrooms were great. the shower pressure was amazing and the beds were very comfortable. the hotel is just a short walk from Earl’s Court - in a perfect location and so close to many types of food!the staff were so so kind, greeting us every time we left or came back. couldn’t recommend this place more & would 100000% stay here again :) xx

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• User:Michelle C

  Trip type: Family

  Horrible Customer Service

  08 Sept 2024

  I recently stayed at this hotel with my family and had a less-than-satisfactory experience due to a booking issue. We inadvertently booked two rooms through Expedia when we only needed one. Expedia informed us that they would process a refund after confirming with the hotel. Unfortunately, the hotel never responded to Expedia, which prevented us from receiving our refund. To make matters worse, the hotel booked the unused room to other guests during our stay, effectively profiting twice from the same room. We were extremely disappointed with this lack of communication and customer service.

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