Sapphire Hotel



This hotel is located in London. The nearest airport is London - Heathrow (LHR).

35 Shepherds Bush Road
Check-in from 3:00 PM · Check-out by 11:00 AM

35 Shepherds Bush Road
Check-in from 3:00 PM · Check-out by 11:00 AM
Poor
428 reviewsUser: Jackuk2003
Trip type: Couples
Never again
Review from August: Not the best experience. The bed was comfy and that was it really. The room and bathroom was heavily cramped, i could hardly fit in the bathroom without touching a wall with some part of my body. My room was supposed to be for the Sapphire hotel but we ended up being in a room in their sister hotel a few doors down for some reason. The check in receptionist did not have the bes… Review from August: Not the best experience. The bed was comfy and that was it really. The room and bathroom was heavily cramped, i could hardly fit in the bathroom without touching a wall with some part of my body. My room was supposed to be for the Sapphire…
User: Abdularahman A
Trip type: Business
Misleading Customer Service
I did not stay at this hotel because I requested to cancel my booking before check-in. The hotel manager advised me not to check in and assured me that my cancellation request would be reviewed on Monday. However, the request was later rejected. I relied on the information I was given and was disappointed by the way my request was handled. I expected honest and transparent communication. Based on… I did not stay at this hotel because I requested to cancel my booking before check-in. The hotel manager advised me not to check in and assured me that my cancellation request would be reviewed on Monday. However, the request was later rejected. I relied on th…
User: Ni G
Trip type: Friends getaway
LONDON TRIP
It's nice and convenient. The staff are very warm and friendly.It's nice and convenient. The staff are very warm and friendly.
User: Companion58903294638
Trip type: Couples
What. The.
Staff seemed friendly. Both people needed ID. At first it seemed okay...until we got a better look at our room. Pictures are how we found the roomStaff seemed friendly. Both people needed ID. At first it seemed okay...until we got a better look at our room. Pictures are how we found the room
User: Petemcfuzz
Trip type: Solo travel
Bedbugs. Avoid.
Bedbugs.Don't need to say more.Bedbugs.Don't need to say more.
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