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ATOL 11601ABTA P8297
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Sapphire Hotel

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Sapphire Hotel

london, united kingdom

About Sapphire Hotel

location

This hotel is located in London. The nearest airport is London - Heathrow (LHR).

facility

rooms

sport

Amenities at Sapphire Hotel

Facilities (8)

Lobby24-hour receptionCurrency ExchangePetsKitchen/KitchenetteSmoke detectorSmoking roomsWifi

General Services (3)

Hygiene (4)

Object Information (1)

Room Facilities (6)

Security (1)

Transfers (1)

Location

Map preview
Sheperd's Bush, London, United Kingdom

35 Shepherds Bush Road

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

2.8

Poor

428 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent66
  • Very Good84
  • Average84
  • Poor74
  • Terrible120

Recent Reviews: 428

  • User: Jackuk2003

    Trip type: Couples

    Never again

    Review from August: Not the best experience. The bed was comfy and that was it really. The room and bathroom was heavily cramped, i could hardly fit in the bathroom without touching a wall with some part of my body. My room was supposed to be for the Sapphire hotel but we ended up being in a room in their sister hotel a few doors down for some reason. The check in receptionist did not have the bes…

  • User: Abdularahman A

    Trip type: Business

    Misleading Customer Service

    I did not stay at this hotel because I requested to cancel my booking before check-in. The hotel manager advised me not to check in and assured me that my cancellation request would be reviewed on Monday. However, the request was later rejected. I relied on the information I was given and was disappointed by the way my request was handled. I expected honest and transparent communication. Based on…

  • User: Ni G

    Trip type: Friends getaway

    LONDON TRIP

    It's nice and convenient. The staff are very warm and friendly.

  • User: Companion58903294638

    Trip type: Couples

    What. The.

    Staff seemed friendly. Both people needed ID. At first it seemed okay...until we got a better look at our room. Pictures are how we found the room

  • User: Petemcfuzz

    Trip type: Solo travel

    Bedbugs. Avoid.

    Bedbugs.Don't need to say more.

What our customers say

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