Sheraton Heathrow

92+ photos

Sheraton Heathrow

Name: Sheraton Heathrow
Address: Heathrow Airport, London, united-kingdom
Telephone: 0204 505 9777
Rating: 4.1

london, united kingdom

About Sheraton Heathrow

location

This comfortable airport hotel is located approximately 5 minutes from London Heathrow Airport as well as the Stockley Park and Bedfont Lake business parks. Windsor, with the Royal Castle, is around 13 km away. The centre of London, with numerous shopping and entertainment opportunities, lies about 26 km away and public transport departs from stops situated 500 m from the hotel.

facility

426 rooms, including 3 single rooms, are located on 3 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

Refreshing drinks at the poolside snack bar, followed by a dip in the pool, offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, aerobics, a spa and a sauna.

meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner). Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Sheraton Heathrow

Facilities (17)

Air conditioningLobbyCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceBicycle HirePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Payment (1)

ATM

Room Facilities (10)

ShowerBathtubHairdryerMinibarFridgeTVBathrobesClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (2)

GymEvents

Transfers (1)

Airport Transfers

Location

Heathrow Airport, London, United Kingdom

Heathrow Airport

What's nearby

Public Transport500m

Check-in from 2:00 PM · Check-out by 12:00 PM

Heathrow Airport, London, United Kingdom

Heathrow Airport

What's nearby

Public Transport500m

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.1

Very Good

728 reviews

Value
Rooms
Cleanliness
Service

Excellent365
Very Good183
Average90
Poor47
Terrible43

Recent Reviews: 728

User: Roam35348867734
Trip type: Business
Sheraton hotel - Business top tire staff from a top tire venue
The staff and the business centre facilities are first class. Everyone is very attentive and supportive, I would like to single out a member of staff called Daljinder who was a constant support for us, she went above and beyond every single time we needed support with our business needs, we didn’t have to wait to ask, she was alwaysOn hand to make sure our staff from Mitie and our delegates were t… The staff and the business centre facilities are first class. Everyone is very attentive and supportive, I would like to single out a member of staff called Daljinder who was a constant support for us, she went above and beyond every single time we needed supp…
User: Jason M
Trip type: Family
Great staff for airport location!
Surprisingly upbeat, happy and helpful staff! Location was challenging as it was NOT walkable to airport (despite its name) but a few miles from terminals.Surprisingly upbeat, happy and helpful staff! Location was challenging as it was NOT walkable to airport (despite its name) but a few miles from terminals.
User: HofH999
Trip type: Couples
Underwhelming
When we checked the floor in front of all check in desks was covered with debris. Some repair work was underway but blocking the entire early evening check-in domain?? We tried to turn the air con off in the room but dripping started from the air con vent so we had to leave the air con on all night. Not enjoyable or healthy. And in the morning the shower tap collapsed and we could only have hot wa… When we checked the floor in front of all check in desks was covered with debris. Some repair work was underway but blocking the entire early evening check-in domain?? We tried to turn the air con off in the room but dripping started from the air con vent so w…
User: michelle p
Trip type: Couples
Strong smell on linen and towels
Linen and towels smelt strongly like bleach so much so that whole room smelt of it! Gave me a headache! Next morning showered for flight, used the towels and now all I can smell is bleach/detergent on my skin. Abhinav Malhotra, Guest Services / Front Office at Sheraton Heathrow Hotel, responded to this review Dear Guest,Thank you for bringing this to our attention. We are very sorry to hear a… Linen and towels smelt strongly like bleach so much so that whole room smelt of it! Gave me a headache! Next morning showered for flight, used the towels and now all I can smell is bleach/detergent on my skin. Abhinav Malhotra, Guest Services / Front Office…
User: Lisa W
Trip type: Solo travel
Disappointing and concerning stay
Disappointing and concerning stay. Arrived at 10.30pm and struggled to find anywhere to park. Reception were really unhelpful and told me to go all the way round to the back. It is very badly lit, and as a woman travelling on my own, I really was unhappy walking back to the front. Again reception uninterested. The hotel seems to be undergoing some renovations (or perhaps it was designed as it is!)… Disappointing and concerning stay. Arrived at 10.30pm and struggled to find anywhere to park. Reception were really unhelpful and told me to go all the way round to the back. It is very badly lit, and as a woman travelling on my own, I really was unhappy walki…

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