Sunborn London Hotel

Recent Reviews: 5168

• User: OnAir16528508375

  Trip type: Couples

  Great hotel but eat elsewhere

  Really enjoyed our stay at this quirky hotel but the food and food prices were disappointing. Dinner prices were way above average and quality was mediocre. Breakfast was also underwhelming, on the hot buffet items, only the baked beans were actually hot, everything else was cold.Staff in all areas were brilliant, very helpful and friendly. We would stay here again but eat our meals outside of the… Read moreReally enjoyed our stay at this quirky hotel but the food and food prices were disappointing. Dinner prices were way above average and quality was mediocre. Breakfast was also underwhelming, on the hot buffet items, only the baked beans were actually hot, ever… Read more

• User: neill m

  Trip type: Family

  Fabulous experience, fantastic staff.

  Another stay in the quirkiest hotel in London...Everything from check-in (with the amazingly helpful Luca) to rooms & dining is fabulous. Staff are exceptionally friendly. It makes the difference...! Will certainly be returning for another stay when in town. Duty Manager, Guest Services / Front Office at Sunborn London, responded to this review Dear Guest,Thank you for your lovely feedbac… Read moreAnother stay in the quirkiest hotel in London...Everything from check-in (with the amazingly helpful Luca) to rooms & dining is fabulous. Staff are exceptionally friendly. It makes the difference...! Will certainly be returning for another stay when in tow… Read more

• User: Eric F

  Trip type: Friends getaway

  A great location and a fun experience

  A great location and a fun experience But the AC never worked in room 1020 and they could not care less about this. Duty Manager, Guest Services / Front Office at Sunborn London, responded to this review Dear Guest,Thank you for your feedback. We are pleased to hear you enjoyed the location and overall experience.We are very sorry to hear about the issue you experienced with the air condition… Read moreA great location and a fun experience But the AC never worked in room 1020 and they could not care less about this. Duty Manager, Guest Services / Front Office at Sunborn London, responded to this review Dear Guest,Thank you for your feedback. We are plea… Read more

• User: Pauline L

  Trip type: Friends getaway

  Fabulous place to stay

  My friend and I stayed for a night in May as we were going to a show at O2. The position is fab for the cable car, although it stops at 10pm/11pm on Fri/sat. The room was 10/10, Luca at reception was 11/10 he was so helpful with our questions and lovely smiley guy , we will definitely be returning!!Great breakfast as well. Duty Manager, Guest Services / Front Office at Sunborn London, responded… Read moreMy friend and I stayed for a night in May as we were going to a show at O2. The position is fab for the cable car, although it stops at 10pm/11pm on Fri/sat. The room was 10/10, Luca at reception was 11/10 he was so helpful with our questions and lovely smiley… Read more

• User: Julie M

  Trip type: Couples

  30th wedding anniversary stay on The Sunborn

  We stayed 2 nights at The Sunborn Luxury Yacht in London for our 30th wedding anniversary. The place was stunning, the staff were so helpful and we thoroughly enjoyed our stay and would definitely recommend it. The only issue was the fridge wasn’t set high enough and we bought milk that went sour overnight, but absolutely didn’t detract the super time we had Duty Manager, Guest Services / Front… Read moreWe stayed 2 nights at The Sunborn Luxury Yacht in London for our 30th wedding anniversary. The place was stunning, the staff were so helpful and we thoroughly enjoyed our stay and would definitely recommend it. The only issue was the fridge wasn’t set high eno… Read more