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The Cavendish London

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The Cavendish London

locationPiccadilly Circus, London

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About The Cavendish LondonAbout The Cavendish London

Location

This elegant city hotel lies at the heart of London in one of the city's most exclusive districts. Green Park and Piccadilly Circus underground stations lie just a few minutes walk away and various sights including Trafalgar Square, the national art gallery, Buckingham Palace and Hyde Park are all to be found in the vicinity.

Facility

The hotel has 228 rooms, including 3 suites, 58 single rooms and 53 double rooms, which are located on 15 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A gym is organised by third-party operators.

Meals

The dining area includes a non-smoking restaurant and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at The Cavendish London Amenities at The Cavendish London

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

LocationLocation

Map preview

Around this property:

Public Transport

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3305

Very Good

1521

Average

397

Poor

109

Terrible

55

Recent Reviews: 5387

  • User:Trail16536006710

    Trip type: Solo travel

    A hidden gem

    rating16 May 2026

    An almost entirely excellent hotel. In many ways it’s a bit like the Pierre in NY: an elegant reception is set well back from the road (good for security), reception staff are pleasant and helpful, rooms though compact are well designed. The rooms are smartly furnished - think the Mark but less gaudy. Even the bathroom sink plugs work and you get a proper bar of soap! The knocks are that although the room is well sound-insulated from the corridor, insulation between rooms is not so good; north facing rooms are cold in winter because of the hotel’s green policy of limiting the aircon temperature and the food is nothing to write home about - a simple vegetarian pasta dish missed a key ingredient and the breakfast avocado and poached egg had an unpleasant guacamole instead of avocado. The answer to this is to eat out as there are plenty of great restaurants nearby.

  • User:C M

    Trip type: Family

    Ahmed from Concierge very helpfull.

    rating01 Jan 2026

    Ahmed from the Concierge was really helpfull, specially todays when we had to cross the parade with the luaggae to get a taxi to the airport. Vanessa Dias, Guest Services / Front Office at The Cavendish London Hotel, responded to this review Dear cm2026,Thank you very much for your kind feedback. We’re pleased to hear that Ahmed from our Concierge team was able to assist you, especially during the parade when traveling with luggage can be challenging. We will be sure to share your compliments with him. We hope you had a pleasant journey and look forward to welcoming you back in the future.Warm regards,Vanessa DiasGuest Relations

  • User:M M

    Trip type: Couples

    Broken promise - given the smallest room. Don’t stay at the Cavendish

    rating30 Dec 2025

    Stayed at the Cavendish on numerous occasions. On last visit this year, told reception we was returning over the New Years Eve period for a very special 30 year anniversary. Receptionist said if we booked the Cavendish we would be upgraded and receive a few nice treats. Here now 30 December for 3 nights. No up grade, no treats and put in the smallest room (room 1413). I didn’t think rooms could be so small. ABSOLUTE disgrace. Conned into booking our special 3 night anniversary stay. Will NEVER stay at the Cavendish again. DISGUSTING behavior Vanessa Dias, Guest Services / Front Office at The Cavendish London Hotel, responded to this review Dear mmR3886BT,Thank you for taking the time to share your feedback. We are very sorry to hear that your recent stay did not meet your expectations, particularly as it was a special anniversary visit. We sincerely apologize for the disappointment caused regarding the room allocation and the expectations set prior to your arrival.This is certainly not the experience we aim to provide our returning guests. Your comments have been noted and will be reviewed with the relevant teams to ensure clearer communication and better consistency going forward. We appreciate you bringing this to our attention.Warm regards,Vanessa DiasGuest Relations

  • User:Jeni P

    Trip type: Family

    Excellent location, sleep quality and staff

    rating23 Dec 2025

    This was such a great hotel to stay in. The sleep quality was excellent, with wonderful staff especially Ammed who was so kind and helpful- as were all the staff. Super location. Vanessa Dias, Guest Services / Front Office at The Cavendish London Hotel, responded to this review Dear 933Jeni,Thank you for your kind review. We’re pleased to hear that you enjoyed the excellent location, a restful night’s sleep, and the service provided by our team. Your special mention of Ahmed will be shared with him, and we truly appreciate your recognition of his kindness and helpfulness. Thank you for staying with us.Warm regards,Vanessa DiasGuest Relations

  • User:zeinah m

    Trip type: Friends getaway

    Wonderful Experience

    rating22 Dec 2025

    Hotel service was incredible. Staff are amazing and very helpful. Sir Ahmed was the most helpful and friendly during our stay in the hotel. Vanessa Dias, Guest Services / Front Office at The Cavendish London Hotel, responded to this review Dear zeinahm2025,Thank you for sharing your wonderful feedback. We’re pleased to hear that you enjoyed your stay and found our team to be helpful and attentive. Your kind words about Ahmed will be shared with him, and we appreciate you taking the time to recognize his friendly service. Thank you for staying with us.Warm regards,Vanessa DiasGuest Relations

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