tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-kingdom

The Chiltern Hotel

images

View Gallery

image url
image url

The Chiltern Hotel

locationLuton Airport, London

Share this Dealshare

About The Chiltern HotelAbout The Chiltern Hotel

Location

This hotel is situated in the outskirts of Luton and provides an ideal location for those staying on either business or pleasure. A selection of shopping and entertainment venues are to be found in the centre that is a 20-minute drive away. The M1, Luton airport (8 km away) and Luton train station (a 30-minute walk) are quickly and easily reached from the hotel. The Dunstable Downs, the Chiltern Hills as well as many other sights of interest in the surrounding area are worthy of a visit.

Facility

95 non-smoking rooms, including 1 single room, are located on 3 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, a baggage storage service and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include room service and a laundry service. A business centre with fax machine and projector is available.

Rooms

Individually adjustable heating ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including tennis, golf, a safari and a gym.

Meals

The dining area includes a pub. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At dinner, guests can order à la carte. Set menus are available at lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at The Chiltern Hotel Amenities at The Chiltern Hotel

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pub(s)

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Hygiene training for staff

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Golf

    • -

      Gym

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Centre

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

92

Very Good

103

Average

108

Poor

84

Terrible

158

Recent Reviews: 545

  • User:Graham W

    Trip type: Business

    Never Listen to Reviews

    rating17 Feb 2026

    Check in quick and fellow polite. Plenty of free parking. Near several restaurants/ takeaways. Stayed here many times. Each room has its own quirks. Stayed in room 224 this time. Has bedside lights but you cannot operate them independently. Turn the main light off next to the bed or the entrance and the bedside goes off as well. So you have brights lights all the time or darkness. None slip mats in the shower would be great. Usually get bottled water but nothing this time. Room and bathroom clean.

  • User:Awad A

    Trip type: Friends getaway

    .

    rating31 Jan 2026

    I stayed at Chiltern Hotel Ltd in Luton, and I received a parking charge notice during my stay. I contacted the hotel multiple times (10 emails) asking them to confirm my booking to the parking operator, but they failed to provide any assistance. They repeatedly asked for details they already had, without resolving the issue.This poor communication and lack of support caused me stress and almost caused additional fines. I do not recommend this hotel until they fix their customer service and take responsibility for guests’ welfare.

  • User:Ltbantiques

    Trip type: Family

    Family Celebration

    rating16 Aug 2025

    I attended a private family celebration and was impressed by the staff and the service that they provided . The overall impression I had of the hotel and its facilities was good.

  • User:Aansar

    Trip type: Family

    Steer clear

    rating29 May 2025

    If you’re thinking of booking this venue for a wedding/reception or any other special occasion, save yourself the heartache. I recently had my daughter’s wedding reception there and oh boy what an absolute shambles! Delia - the so called events coordinator, well she sold us dreams telling us how she would be managing everything, we wouldn’t have to worry about a thing. She would be on hand from start to finish for our event. We told her our requirements, we wanted segregation, on the day delia is nowhere to be found, I called her she is a hour away, and won’t be coming in anytime soon! My guests are about to arrive and the segregation isn’t even done! Umar and another guy, who were at the front desk were extremely helpful, I had to get my family to help move tables and chairs, favours hadn’t been put out again as promised by delia. The stage is outdated and the furniture is tattered and stained. No welcome drinks, the bridal suite is a joke there isn’t even a mirror there! Food was served very sparingly, I asked for top ups and was told by delia that it’s coming, but never came instead the mains were brought out. The curry was swimming in oil, I’ve never seen so much oil in my life! then you realise why the food was so sparse when you see the workers going home with big doggy bags! Delia makes out she’s given you the remaining food but that’s after the staff have taken their share. The toilets are in the basement and there’s no working lift, what are you supposed to do with elderly guests? Delia was very apologetic after her cock up but the whole experience left a very bad taste in my mouth. I wouldn’t book this venue if it was given to me for half price.

  • User:Chinua B

    Trip type: Solo travel

    Appalling

    rating12 Jan 2024

    Absolutely terrible customer service. Called the hotel to enquire about holding a wedding reception in the function they room they have and the women on the phone was absolutely appalling. First thing she asked me was “is it an Asian wedding” I said no, she said: “ohhh mmm” (as if it was a disappointment and she couldn’t help). Then said: in that case it’s £2000 for the room. Think the women has lost her marbles! I’m glad she was rude because I would of hated doing any business at this place as it’s in a horrible condition.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot