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The Dilly

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The Dilly

locationPiccadilly Circus, London

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About The DillyAbout The Dilly

Location

This refined city hotel is located at the heart of London, just a stone's throw from Piccadilly Circus. Piccadilly Circus tube station is not far away.

Facility

The hotel was built in 1908. 13 junior suites, 21 suites and 266 double rooms are located on 9 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Guests can enjoy a wide range of indoor sports, including a gym, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at The Dilly Amenities at The Dilly

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1542

Very Good

166

Average

92

Poor

90

Terrible

100

Recent Reviews: 1990

  • User:Constable1981

    Trip type: Business

    Very Dissappointing.

    rating14 Jun 2026

    I booked The Dilly as part of a large group booking for work which included colleagues and investors, worth many thousands of pounds, and unfortunately the experience for the team was disappointing from start to finish.The hotel feels dated and in need of refurbishment. The rooms were noisy, making it difficult to get a good night's sleep, and the beds were uncomfortable. To make matters worse, the air conditioning was not working properly, and three members of our group had to change rooms because of issues with their accommodation. Basic amenities were also lacking – there was no soap provided in the room, which is unacceptable for a hotel of this standard.The service was equally disappointing. Staff were generally unhelpful, and a particularly frustrating experience occurred when we needed to make an additional room booking. Reception told us they could not assist, yet we were able to make the booking immediately over the phone. This unnecessary and illogical process created stress and inconvenience for our group.The food was very average and did not justify the prices charged. Overall, the hotel seemed to be relying heavily on its excellent location rather than delivering the level of service, comfort, and quality guests should expect.Given the amount our group spent, we expected a far higher standard of accommodation and customer service. Instead, it felt as though the hotel was taking advantage of its prime location and making little effort to provide a memorable guest experience.

  • User:Aaron W

    Trip type: Business

    Overblown and underwhelming

    rating14 Jun 2026

    Very disappoonting i hwve genuinely stayed in cleaner and more updated weatherspoons! Tv was awful and had no smart features, cheap room condiments and bathroom supplies, dirty and dusty behind all furnitire (old and tired damaged!)

  • User:Kathryn C

    Trip type: Family

    Lovely surprise

    rating14 Jun 2026

    My husband and I stayed at the Dilly to celebrate both our anniversary and a birthday. The amazing staff at the Dilly not only upgraded our room to a suite, they decorated the room with flowers and balloons and gave us a bottle of fizz to help us celebrate. A wonderful surprise , thanks to the Dilly team

  • User:Isaiah H

    Trip type: Family

    Our 1st afternoon tea

    rating13 Jun 2026

    We had such a great time for our first afternoon tea. I love that we chose this one out of all of our options. Nayan was our server and did an amazing job guiding us through our experience. He was great with the kids and made it the best experience for all of us!!

  • User:Acromion

    Trip type: Couples

    Central bargain

    rating12 Jun 2026

    We had booked a standard room with breakfast, but the charming receptionist, Katerina, told us that because we had done this directly with the hotel, she would upgrade us to an executive roomGood start!The room was at the back of the hotel, spacious, comfortable, large bed. The electric shower, over the bath, was merely adequate in terms of water pressure.Staff were very friendly, and we sampled both bars where the drinks were reasonably priced and the pianist singer dynamic.Like another correspondent, we were awoken at 4.00 am by the noise of glass bottles being repeatedly shattered, presumably into a skip. This was a pity because the room - 319 - was otherwise quiet.The gym is surprisingly spacious and well equipped, and the square pool large.We stayed on a Friday night and the bill for bed and breakfast came to under £300. For a historic hotel of this quality bang on Piccadilly itself, that’s a terrific bargain.

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