tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-kingdom

The Franklin Hotel

images

View Gallery

image url
image url

The Franklin Hotel

locationKnightsbridge, London

Share this Dealshare

About The Franklin HotelAbout The Franklin Hotel

Location

This hotel welcomes guests in London.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at The Franklin Hotel Amenities at The Franklin Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Centre

3.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

214

Very Good

34

Average

15

Poor

9

Terrible

15

Recent Reviews: 287

  • User:mark d

    Trip type: Family

    Terrific value for money

    rating31 Mar 2026

    As stated myself and my mother were very happy with our stay especially for the price point in an upmarket area. Rooms were a very good size for London. the public areas were beautifully decorated. Bar was lovely and the "secret" garden space outside a joy to sit. All staff were very polite if not all were small talk oriented. The Italian bar staff were super and special praise to the small, young Indian I think reception lady who was super friendly and chatty. She remembered we'd seen a couple of shows and asked us about them. S credit to the hotel. For the right price we'd definitely come back. Management Team, Marketing at The Franklin London - Starhotels Collezione, responded to this review Dear Q7852APmarkd,Thank you so much for sharing your kind feedback! We're delighted to hear that both you and your mother had a wonderful stay with us. It’s great to know that you enjoyed the spacious rooms, our beautifully decorated public areas, and the charming "secret" garden space—sounds like the perfect spot to unwind!We also appreciate your recognition of our team. We’re thrilled that our bar staff made such an impression, and we’ll be sure to pass on your special praise to our friendly reception team member. It’s always lovely when our team can make guests feel at home and connect over shared experiences.We’d be thrilled to welcome you back whenever you're in London again, and we’ll continue to provide you with an exceptional experience.Warm regards,Adella MakdessiDeputy Hotel Manager

  • User:Amg K

    Trip type: Business

    Excellent hospitality service.

    rating30 Mar 2026

    Excellent hospitality service.Albino shows great professionalism and experience, making every detail feel carefully attended.Gift is equally professional, ensuring guests feel truly cared for, with a kind and thoughtful touch.A truly outstanding experience , we felt genuinely welcomed and perfectly taken care of. Management Team, Marketing at The Franklin London - Starhotels Collezione, responded to this review Dear amgk2026,Thank you so much for your wonderful review. We are thrilled to hear about the excellent service you received, especially from Albino and Gift. Your kind words have been shared with the team, and they are truly grateful for your feedback.We look forward to welcoming you back soon and continuing to provide you with exceptional service.Warm regards,Adella MakdessiDeputy Hotel Manager

  • User:Sandra B

    Trip type: Family

    Wizard of oz afternoon tea

    rating25 Jan 2026

    Excellent wizard of oz afternoon tea staff very nice and friendly great location 10 min walk to harrods Management Team, Marketing at The Franklin London - Starhotels Collezione, responded to this review Dear Sandrab,Thank you so much for your thoughtful and glowing review of our Wizard of Oz Afternoon Tea. We're delighted to hear that you enjoyed the experience, and we would love to welcome you back soon for another memorable visit.Warmest regards,Adella MakdessiDeputy Hotel Manager

  • User:Krug79

    Trip type: Couples

    FRIENDLY AND FLAWLESS!

    rating12 Dec 2025

    This is a small hotel which means that service is personal and dedicated to the needs of each guest. Our room had a view of Brompton Oratory in this lovely part of London. Despite the central location it was utterly silent.Staff had no problem in finding the right pillow and generally pandering to every need. The concierge was willing and charming.A glorious find.Recommended unequivocally. Management Team, Marketing at The Franklin London - Starhotels Collezione, responded to this review Dear Krug79,Thank you for your wonderful review. We are delighted to hear that you had such a positive experience with our service. It is especially pleasing to know that the Concierge team’s recommendations and the view from your room contributed to making your stay so memorable.We truly appreciate your feedback and hope to have the opportunity to welcome you back again soon.Warm regards,AdellaDeputy Hotel Manager

  • User:sfb2019

    Trip type: Couples

    Chic and friendly hotel

    rating09 Dec 2025

    Stayed 2 nights, the deluxe room with king bed was very comfortable and beautifully decorated! Well located close to sth Kensington, King's Road and Knightsbridge. Tasty breakfast and dinner in the Russo restaurant. Staff all friendly. Special thanks to Sophia on Reception for sorting out a problem we experienced with disturbed sleep due to night time noise coming from Brompton Road. Management Team, Marketing at The Franklin London - Starhotels Collezione, responded to this review Dear sfb2019,Thank you for your recent stay and for the wonderful review. I am delighted to know that from the comfortable beds, nicely decorated rooms, to the convenient location and tasty breakfast, you had a wonderful stay with us. Your lovely comments about the team and Sophia has been shared with everyone, who are absolutely thrilled with the news!We hope to have the opportunity to welcome you again soon.Warm regards,Adella MakdessiDeputy Hotel Manager

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot