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The Harlow Hotel By Accor

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The Harlow Hotel By Accor

locationStansted Airport, London

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About The Harlow Hotel By AccorAbout The Harlow Hotel By Accor

Location

This popular hotel is located just off Junction 7 of the M11 motorway. The Lakeside and Bluewater shopping centres are within easy reach of the hotel.

Facility

119 rooms, including 51 single rooms and 66 double rooms, are located on 2 storeys and can be reached by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, crazy golf and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast. For dinner, guests can order à la carte. A set menu can be ordered at dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at The Harlow Hotel By Accor Amenities at The Harlow Hotel By Accor

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Medical Assistance

    • -

      Pets

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Bowling

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      Children's Pool

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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Around this property:

Public Transport

5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

217

Very Good

224

Average

211

Poor

155

Terrible

189

Recent Reviews: 996

  • User:TheBlackMaraca

    Trip type:

    Poor, rude and insulting reception staff

    rating30 Jul 2025

    From the get go on arriving at the hotel the initial reception experience was shockingly bad with the female receptionist who made out I was lying and proceeded to try to charge me what she thought I...

  • User:Margaret G

    Trip type:

    Great stay, nice staff

    rating10 Jul 2025

    Was such a fantastic stay, I’ve stayed here a few times now and has been great. The staff are brilliant including Gemma, Dana, Brian and Trevor . I would defiantly recommend. The food was nice but...

  • User:Ken N

    Trip type:

    Stay away.

    rating08 Jul 2025

    There are some good hotels in Harlow - this isn’t one of them. I booked adjacent rooms . They managed to allocate the rooms as far apart as they could. Dirty carpets. Poor reception staff. Not...

  • User:lynnwH189YM

    Trip type:

    Not a great experience.

    rating06 Jul 2025

    We were part of an organised coach trip staying for one night, we arrived for an early check in as we were attending a show in London that night. Room was ok but the floor was uneven you could not...

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