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The Kensington

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The Kensington

locationSouth Kensington, London

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About The KensingtonAbout The Kensington

Location

This hotel is centrally located, close to Kensington Gardens, in the elegant borough of Kensington. By making use of the underground or simply by walking, guests may explore numerous shops and other entertainment options as well as tourist attractions, all of which are within easy reach of the hotel.

Facility

The hotel was built in 1910. The hotel has 22 suites, 13 single rooms and 128 double rooms, which are located on 5 storeys and are reachable by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and massage treatments.

Meals

Various dining options are available, including a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast, lunch and dinner tempt guests with a wide variety of dishes (dinner as a set menu). Special meals, including vegetarian dishes, are also available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Kensington Amenities at The Kensington

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Pub(s)

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Set menu dinner

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

LocationLocation

Map preview

Around this property:

Bus Station

5 m

Restaurants

100 m

Shopping opportunities

100 m

Public Transport

100 m

Bars / Pubs

100 m

Underground/Over ground Station

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3781

Very Good

679

Average

152

Poor

52

Terrible

27

Recent Reviews: 4691

  • User:Kristina K

    Trip type: Family

    Outstanding Hotel

    rating12 Jun 2026

    ⭐⭐⭐⭐⭐I truly cannot say enough wonderful things about The Kensington. My 15-year-old son, Drake, and I are staying here right now during our trip to London, and we have both said the same thing: we will never stay anywhere else when we return. We are already counting the days until we can come back.This hotel is incredibly special. It has all the warmth and charm of a beautiful boutique hotel, with every detail thoughtfully designed—from the stunning wallpaper and elegant china to the cozy, sophisticated rooms and gorgeous common spaces. There is so much to see and do in London, yet we have found ourselves having a hard time leaving our room because we simply love being here so much.What makes The Kensington truly extraordinary, however, is the people. Every single person we have encountered—from the front desk to the concierge to the restaurant staff—has made us feel genuinely welcomed and cared for.A very special thank you to Nnamdi, who my son Drake described as “the nicest person I have ever met in my whole life.” There may not be a greater compliment coming from a 15-year-old!And a heartfelt thank you to Fernanda at The Town House, who is truly one of the warmest, kindest, and most special people we have ever met. Every morning, we genuinely look forward to breakfast not just because the food and the restaurant are so wonderful, but because we get to see her. The way she starts our day with her beautiful smile, warmth, and positive energy has become one of the highlights of our trip.The Town House is absolutely incredible—beautifully decorated, delicious, and such a lovely way to begin each day.Luxury is not just about beautiful surroundings; it is about how a place makes you feel. The Kensington has mastered both. It feels like a home away from home, and we will recommend it to every friend and family member traveling to London.Thank you to the entire team for making our trip unforgettable. We cannot wait to return.

  • User:Kylie H

    Trip type: Couples

    Wonderful stay in a beautiful hotel!

    rating05 Jun 2026

    We had a fantastic stay at the Kensington. The rooms are beautiful, food is great and the location cannot be beat. Everyone we spoke to was absolutely wonderful, but we particularly appreciated George’s help and kindness. We will absolutely be back on our next trip to London! Boyan Antonov, Guest Services / Front Office at The Kensington, responded to this review Dear Kylie,Thank you so much for taking the time to share your wonderful feedback following your recent stay with us.We are absolutely delighted to hear that you had a fantastic stay and enjoyed so many aspects of your experience, from our beautiful rooms and food offerings to our location in the heart of South Kensington. It is always rewarding to know that our guests leave with such positive memories of their time with us.I was particularly pleased to read your kind recognition of George. He is a valued member of our team, and I know he will be thrilled to hear that his kindness and assistance made such a positive impression on your stay. I will be sure to share your comments with him personally.It is also wonderful to know that every member of the team you encountered helped make your visit enjoyable. Creating warm, genuine, and memorable experiences for our guests is at the heart of what we do, and your feedback is greatly appreciated.Thank you once again for your generous comments. We are delighted to hear that you plan to return, and we very much look forward to welcoming you back to The Kensington on your next trip to London.Warm regards,Boyan AntonovFront Office Manager

  • User:Adventure57535868683

    Trip type: Couples

    Not much to say except......

    rating29 May 2026

    Just perfect in every way.I will stay here whenever I visit London. Thank you. Boyan Antonov, Guest Services / Front Office at The Kensington, responded to this review Dear Guest,Thank you so much for taking the time to share your kind words following your recent stay with us.We are absolutely delighted to hear that your experience was “just perfect in every way.” Receiving such feedback is incredibly rewarding for the entire team, and it means a great deal to us to know that we were able to contribute positively to your time in London.It is especially wonderful to know that you plan to stay with us whenever you visit London. Your loyalty and trust are sincerely appreciated, and we are truly grateful to have become your preferred choice in the city.Thank you once again for your generous feedback. We very much look forward to welcoming you back to The Kensington on your next visit.Warm regards,Boyan AntonovFront Office Manager

  • User:Gailrunningfox

    Trip type: Family

    Wonderful stay!!

    rating28 May 2026

    Beautiful hotel. The service is impeccable. Staff is wonderful. Room was very nice but a tad small. Breakfast was extremely well done. Sitting on the front porch enjoying my leftover fruit and charcuterie board from breakfast with a pot of tea was just perfect. Special kudos to Harvey, George and Mario. Thank you for treating me so special. Felt like a princess! Boyan Antonov, Guest Services / Front Office at The Kensington, responded to this review Dear Gail,Thank you so much for taking the time to share such a lovely review following your recent stay with us.We are absolutely delighted to hear that you had a wonderful stay and that you found the hotel beautiful with impeccable service. It is especially rewarding to know that our team helped create such a memorable and special experience for you, and that you felt so well looked after throughout your visit.I was particularly pleased to read your kind recognition of Harvey, George, and Mario. They are all valued members of our team, and your comments will mean a great deal to them. Knowing that they helped you feel so special during your stay is exactly what we strive for, and I will be sure to share your feedback with them personally.We are also pleased that you enjoyed breakfast and had the opportunity to relax and enjoy the peaceful atmosphere on the front porch with your tea. It is wonderful to hear that these moments added to your overall experience.Thank you as well for your feedback regarding the room size. While we are glad you found it very nice, we do appreciate your comment and understand how important space is for comfort, particularly during a longer or more relaxed stay.Thank you once again for your generous feedback. We truly appreciate your kind words and look forward to welcoming you back to The Kensington in the future for another memorable stay.Warm regards,Boyan AntonovFront Office Manager

  • User:Lauren E

    Trip type: Family

    A Lovely Birthday Stay with Exceptional Service

    rating23 May 2026

    My sisters and I had a wonderful stay at The Kensington this May while celebrating our niece’s birthday. We would like to thank the Kensington staff, especially Thomas and Daisy, who went above and beyond with princess-themed balloons and a surprise birthday gift bag that made her day so special! Our connecting rooms were clean, comfortable, and perfect for traveling with a toddler, and the breakfast was delicious with very attentive service. We truly appreciated the kindness and care from everyone and would gladly stay again in the future! Boyan Antonov, Guest Services / Front Office at The Kensington, responded to this review Dear Lauren,Thank you so much for taking the time to share such a lovely review following your recent stay with us at The Kensington.We are absolutely delighted to hear that you and your sisters had such a wonderful experience while celebrating your niece’s birthday. It is especially rewarding to know that our team helped make the occasion so memorable with the birthday surprises and thoughtful touches.I was particularly pleased to read your kind recognition of Thomas and Daisy. They will be thrilled to know that their efforts with the princess-themed balloons and surprise gift bag helped make your niece’s birthday so special. Creating meaningful and personalised moments for our guests is exactly what we strive for, and your feedback is truly appreciated.We are also very pleased that you found your connecting rooms clean, comfortable, and well suited to your family’s needs, and that you enjoyed breakfast with attentive service. It is always wonderful to hear that families feel well looked after and at ease during their stay.Thank you once again for your kind words and for choosing to celebrate such a special occasion with us. We are truly grateful for your feedback and very much look forward to welcoming you and your family back to The Kensington in the future.Warm regards,Boyan AntonovFront Office Manager

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