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The Lanesborough

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The Lanesborough

locationKnightsbridge, London

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About The LanesboroughAbout The Lanesborough

Location

This hotel is located in the centre of London.

Facility

The hotel has a lift and features 93 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

The dining area includes a restaurant and a bar. Breakfast, brunch, lunch and dinner offer many delicious options. There are meals available for those with special dietary requirements: diet meals, gluten-free meals, vegetarian dishes and children's meals. In addition, special catering options and picnics are available.

Amenities at The Lanesborough Amenities at The Lanesborough

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

653

Very Good

47

Average

12

Poor

7

Terrible

10

Recent Reviews: 729

  • User:zeraldam2020

    Trip type: Family

    Not good dont waste your money

    rating16 May 2026

    The afternoon tea with fake flowers, dry untasty sandwiches, mini cakes which the chocolate one is very bad the slow service (we had to wait 30mns to be served) they could at least have served us the tea, the food is very low quality and no music the pianist is there only on saturday so very low budget place for a 5 star hotel not worth 92pds , don t do it you d waste your money!

  • User:Kendra T

    Trip type: Couples

    Unreal bridgerton afternoon tea

    rating18 Apr 2026

    Bridgerton afternoon tea!! Honestly well worth the money!! Did we like all the sandwiches no we didn’t to be honest and I didn’t like one of the cakes but at the end of the day you’re not going to like everything!! The staff were amazing and kind and went above and beyond Lanesborough Management, General Manager at The Lanesborough, responded to this review Dear Kendra T,What wonderful feedback to receive, thank you so much, we are so pleased you had such a wonderful afternoon and hope to welcome you back again soon.Kind regards,Stuart Geddes, Managing Director

  • User:Harze2016

    Trip type: Friends getaway

    Delightful afternoon tea.

    rating14 Apr 2026

    Lovely Bridgerton theme afternoon tea in a beautiful regency dining room. A delightful experience with impeccable service. Lanesborough Management, General Manager at The Lanesborough, responded to this review Dear Harze2016,Thank you so much for your feedback following your visit to Bridgerton Afternoon Tea.We look forward to welcoming you back in the future.Kind regards,Stuart Geddes, Managing Director

  • User:850aliaha

    Trip type: Friends getaway

    Disappointing Experience at the Cigar Lounge

    rating07 Apr 2026

    Disappointing Experience at the Cigar LoungeI’m writing following a disappointing experience earlier today at The Lanesborough cigar lounge.My friends and I (a group of four) arrived just before 9pm, intending to enjoy dinner and drinks. We were informed that, as a party of four arriving after 9pm, at least two guests were required to order cigars in order to be seated.What was particularly frustrating is that: • The lounge was nearly empty (only one other table occupied) • We were fully intending to spend on food and drinks • We had visited just days prior and were not made aware of this policyAs long-standing guests of the hotel, this felt both inflexible and unnecessarily dismissive. It’s difficult to understand why a team would turn away willing customers — especially when the venue was clearly not at capacity — rather than prioritising hospitality and guest experience.Luxury hospitality is not just about policy, but about judgement, discretion, and understanding the value of your clientele. On this occasion, it felt like the opposite.I hope this feedback is taken constructively, as it genuinely impacted our perception of what has always been one of London’s most respected hotels. Lanesborough Management, General Manager at The Lanesborough, responded to this review Dear 850aliaha,Thank you for taking the time to write to us following your visit to the Garden Room.We are so sorry to learn of your disappointment and would very much like the opportunity to discuss this further.Would you be so kind to reach out to us directly on info@lanesborough.com?Kind regards,Stuart Geddes, Managing Director

  • User:Joyce M

    Trip type: Couples

    Excellent food Drinks a rip off

    rating23 Mar 2026

    Excellent food shame about the wine prices. I can buy a bottle of Cloudy bay for £25 they charge £99 plus vat in my book that's going too far.The food excellent and good value too.All drinks £9for a cup of teaAnd all drinks way over priced.Love to go again but not while they rip off clients. Lanesborough Management, General Manager at The Lanesborough, responded to this review Dear Joymad,Thank you for your review, and we are sorry to learn that you were disappointed with our drinks pricing. We do hope that we will have the opportunity to welcome you back in the future.Kind regards,Stuart Geddes, Managing Director

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