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The Russ Hill Hotel

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The Russ Hill Hotel

locationGatwick Airport, London

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About The Russ Hill HotelAbout The Russ Hill Hotel

Location

Situated in the village of Charlwood, yet only 6 km from London - Gatwick Airport, this airport hotel is within easy reach of London with trains running approximately every 15 minutes from Gatwick to Victoria. Both Crawley and Horley with its shops are around a 15-minute drive from the country house, and Brighton and its beach is roughly a 45-minute train journey away. Other nearby airports include London - Heathrow (65 km away), London - City (75 km away), London - Luton (115 km away) and London - Stansted (120 km away).

Facility

The hotel has a lifts and features 6 suites, 6 single rooms and 102 double rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services include room service, a laundry service and a hotel shuttle bus. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. At breakfast (continental) and dinner, guests can enjoy the buffet. Set menus are served for dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Russ Hill Hotel Amenities at The Russ Hill Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

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      Conference Room

    • -

      Hotel Safe

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      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Room Service

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Set menu dinner

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      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Gym

    • -

      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

125

Very Good

376

Average

621

Poor

441

Terrible

1249

Recent Reviews: 2812

  • User:Phil C

    Trip type: Couples

    Good hotel for travel

    rating09 May 2026

    Very convenient hotel for Gatwick good price and brilliant you can leave your car . The worst part is the bed we stayed in room 220 and it was like a trampoline and very hard . We had very little sleep . This is an easy fix with mattress toppers . Food was great value just a shame about the bed . Manager Manager, General Manager at Russ Hill Hotel Gatwick, responded to this review Thank you for your comments. we will review the beds.

  • User:Djrossko

    Trip type: Solo travel

    Clean tidy and friendly very good

    rating01 May 2026

    5 out of 5, I booked this hotel last minute and got it at a bargin price sub £50 over the bank holiday when others were 20/30 more. I was a bit unsure when i pulled up but once in the venue is very clean and tidy, friendly staff. Probably the nicest pint i've been served all year. Just had a cheeky cheesy chips as i was in a rush for work. But well done to the team, very clean tidy dated place but very pleasant stay Manager Manager, General Manager at Russ Hill Hotel Gatwick, responded to this review Thank you for your lovely feed back we look forward to welcoming you back to the hotel.

  • User:jennytR8445JD

    Trip type: Family

    Basic

    rating15 Apr 2026

    Beds very hard and uncomfortable staff didn’t know what was what receptionist didn’t let us know no breakfast was being served the next morning nor was the restaurant opening that eecening would stay again Manager Manager, General Manager at Russ Hill Hotel Gatwick, responded to this review Thank you for your comments, during periods of low occupancy opening times can vary, for evening meals a full bar menu is avalible including starters and desserts.

  • User:DOITYMAY

    Trip type: Couples

    Nice hotel , bad food.

    rating09 Apr 2026

    Stayed one night for a flight next day. Hotel lovely. Staff nice and helpful. Room modern and clean. Cant fault anything except the food in the bar. My husband had fish and I gammon. Expected a nice piece of freshly battered fish but they were two large breaded fish fingers that looked and tasted like a frozen ready meal. My gammon was flat and hard and tasted like it had been cooked then frozen and then warmed up. I eat a lot of gammon when I dine out and it is always juicy, this one was not. My husband’s chips were dark brown , mine were white. How can two meals cooked together ( I say cooked but mean microwaved ) have two different versions of chips. He left his chips as said they did not taste nice. I managed some of mine. It was one of the worst meals we have ever had. It felt like there wasn’t a chef in the kitchen but a free member of staff who just warmed food up. Really nice hotel spoilt by the food coming out of the kitchen. Manager Manager, General Manager at Russ Hill Hotel Gatwick, responded to this review Thank you for your comments we will review with the Kitchen

  • User:Steven H

    Trip type: Family

    Poor

    rating07 Apr 2026

    Stayed for one night before flying from Gatwick. Phoned the day before to ask if we needed to book for evening meal and breakfast in the restaurant and was told we didn't need to.At the hotel check in, we were then informed the restaurant was closed and had been for several months.Had the pub grub in the evening which was poor and obviously no breakfast as promised.The hotel is dirty, the rooms are slightly better but generally rubbish. The staff are unhelpful and overall a poor experience.Stay clear unless desperate. Manager Manager, General Manager at Russ Hill Hotel Gatwick, responded to this review Thank you for your comments, during periods of low occupancy the restaurant is closed , continental breakfast is avalible on request and a full bar food menu is avalible.

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