Thistle Express Luton

Recent Reviews: 565

• User: RidgeyRanch

  Trip type: Business

  Hotel ok, area not so

  Whilst the hotel provided us with what we needed for a conference nearby. The hotel was ok, not the best Thistle stayed in but served our purpose, clean room and good breakfast. Staff helpful. However where the hotel is located is in an undiserable location. Hotel next to the shopping mall. Males in groups hanging along the walk way and hanging around near entrance to hotel. Steps lead down to a s… Read moreWhilst the hotel provided us with what we needed for a conference nearby. The hotel was ok, not the best Thistle stayed in but served our purpose, clean room and good breakfast. Staff helpful. However where the hotel is located is in an undiserable location. H… Read more

• User: annebrogan61

  Trip type: Couples

  Perfect accommodation in the Old Quarter

  We arrived early morning after a long haul flight from Australia. Although check-in was 3pm, they kindly arranged for it to be several hours earlier. We stowed our luggage and fsmiliarised ourselves with the area. The room small but comfortable. Whilst the establishment is old, they have worked hard to freshen it up. There was a heat wave so no air-conditioning want great but a pedestal fan was pr… Read moreWe arrived early morning after a long haul flight from Australia. Although check-in was 3pm, they kindly arranged for it to be several hours earlier. We stowed our luggage and fsmiliarised ourselves with the area. The room small but comfortable. Whilst the est… Read more

• User: TuatapereNZ

  Trip type: Couples

  Brilliant Thistle service!!

  Right from our arrival the staff made our stay a breeze, we had arrived very early, so they sorted bag storage, upgraded our room and gave great directions for our airport transfer - including brekkie for our silly 6:30am start! We were tired from a long flight and the front desk service was brilliant, our thanks especially to the cool Italian guy.Wetherspoons is 5mins away for great dining out.… Read moreRight from our arrival the staff made our stay a breeze, we had arrived very early, so they sorted bag storage, upgraded our room and gave great directions for our airport transfer - including brekkie for our silly 6:30am start! We were tired from a long fligh… Read more

• User: linziaedge

  Trip type: Family

  Worse hotel I have ever stayed in

  Long queue to check in and it was after 10pm. A guy pushed in front of us in the queue which was odd. The guy behind us was extremely agigitated by an issue he had. Upon checking in to our room, the window was broken and could not be closed. The window is huge and opens outwards. An adult could easily jump out. Only the sliding window in front could be slid in front of the broken open window. We h… Read moreLong queue to check in and it was after 10pm. A guy pushed in front of us in the queue which was odd. The guy behind us was extremely agigitated by an issue he had. Upon checking in to our room, the window was broken and could not be closed. The window is huge… Read more

• User: Samehruss

  Very poor service and room is very bad

  I had unpleasant experience and the hotel location is inconvenient and hard to find. The room is very warm and no ventilation and there is no kettle or water in the room. Very bad experience Giovanni Salemi, Guest Services / Front Office at Thistle Express London Luton, responded to this review Thank you for your feedback. We’re sorry to hear that your stay did not meet expectations.We regret… Read moreI had unpleasant experience and the hotel location is inconvenient and hard to find. The room is very warm and no ventilation and there is no kettle or water in the room. Very bad experience Giovanni Salemi, Guest Services / Front Office at Thistle Express… Read more