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Threadneedles, Autograph Collection

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Threadneedles, Autograph Collection

locationSt. Paul's Cathedral and The City, London

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About Threadneedles, Autograph CollectionAbout Threadneedles, Autograph Collection

Location

This hotel is located in the heart of London.

Facility

The hotel has a lift and features 74 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, aerobics, a spa, a sauna and massage treatments.

Meals

The dining area includes a restaurant and a bar. A continental breakfast and dinner offer culinary delights every day.

Amenities at Threadneedles, Autograph Collection Amenities at Threadneedles, Autograph Collection

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Golf

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      Gym

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      Massage

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      Sauna

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1003

Very Good

379

Average

124

Poor

58

Terrible

36

Recent Reviews: 1600

  • User:Amanda E

    Trip type: Friends getaway

    Great Spot in London

    rating26 May 2026

    Stayed for six nights at the hotel. The staff are very nice and the accommodations were quite comfortable. While we enjoyed everyone, Bartender Blaise was quick to offer to make us a special cocktail. He was there at breakfast making coffee for diners and still there late nights after dinner. He’s a hard worker and eager to please. Go check out the bar at Threadneedles! Threadneedles Duty Manager, Guest Services / Front Office at Threadneedles, Autograph Collection, responded to this review Dear Amanda E,Thank you for the wonderful review! We’re delighted to hear you had such a comfortable six-night stay with us and that our team helped make your visit to London enjoyable.A special thank you for recognizing Blaise — we’ll be sure to share your kind words with him. He truly goes above and beyond for our guests, whether it’s crafting a special cocktail at the bar or serving coffee with a smile at breakfast, and we know he’ll appreciate your thoughtful feedback.We’re so pleased you enjoyed your time at Threadneedles, and we hope to welcome you back again soon for another memorable stay!Kind Regards,CaterinaFront Office Manager

  • User:Charles L

    Trip type: Business

    Needs Attention

    rating21 May 2026

    First thing to note is that the staff were all wonderful. The avg rating does not reflect that and their attention should not be understated. High praise. That being said, I cannot recommend Threadneedles as it is soTIRED and in need of attention. Carpet is thrashed, elevator looks like it belongs in a derelict apartment building. Public use bathrooms have out of order signs. Rooms dimly lit and broken heated towel racks and weird sounds from the toilets. Lukewarm showers. Our party had multiple rooms and all were substandard. Honestly place needs a complete refurbish. We elected to move hotels. Don’t stay here. Threadneedles Duty Manager, Guest Services / Front Office at Threadneedles, Autograph Collection, responded to this review Dear Mr Charles,Thank you for taking the time to share your experience. We’re truly grateful for your kind words about our staff, and it’s heartening to hear their efforts made an impression. At the same time, we’re sorry to learn about your concerns regarding the condition of the facilities and rooms. Your feedback has been shared with our management and maintenance teams, as these comments are invaluable in helping us identify the areas requiring immediate attention and longer-term improvement. We understand this impacted your stay significantly, and we regret that we were unable to provide the experience you had hoped for on this occasion. We do sincerely appreciate your honest feedback and the recognition shown towards our colleagues.Kind regards,Gloria, Duty manager

  • User:Ronnie A

    Trip type: Business

    Great

    rating12 May 2026

    Paul the bartender was great! Great service and great drinks! Ronnie Threadneedles Duty Manager, Guest Services / Front Office at Threadneedles, Autograph Collection, responded to this review Dear Ronnie,Thank you for your wonderful review! We're thrilled to hear that Paul provided excellent service and drinks that stood out to you. Your kind words mean a lot, and we'll be sure to share them with him.Warm regards, Gloria, Duty Manager

  • User:BrentTippen

    Trip type: Business

    Hotel was fine. Middle of the road for me.

    rating27 Apr 2026

    My stay here was ok. I expected the hotel to be a little bit more updated than it was. Overall everything was fine and nothing too crazy went wrong other than my room air conditioning not working. Wasn’t a bad stay was just mediocre. Pros: -great location. Cute surrounding area walkable to many places. -mostly helpful and friendly staff. -Beautiful rotunda lobby. -no gym in hotel. But provide access the Virgin Fit gym one block away that was very nice and has a pool for laps. -historic building formerly a bank which is cool. -Elemis products in bathroom. Nice smelling. -tea, coffee and biscuits in room. Mini fridge in the room which was nice to keep drinks and snacks cold.-nightly light turn down service. Place chocolates, Elemis lip balm and Elemis sheet spray on your pillow. Nice little simple touch. Along with fresh bottled water and ice. -nice welcome gift for my Marriott status (bottle of wine and a printed chocolate). This was a nice touch with a welcome note. I’d have preferred room upgrade or AC ;) but this was a nice touch nonetheless. Cons: -highest Marriott status but was not upgraded. Colleagues traveling with me with no status were upgraded to suites and I was surprised I was not given my higher Marriott loyalty. Marriott has been super kind to me, not a major complaint just a bit surprised esp with my AC not working. -air conditioning did not work and it was extra hot in London for the marathon so I did not sleep well. Provided a fan for my room, but AC never got properly fixed. -beds are a bit hard and are two twin mattresses pushed together. -rooms are a bit dated which I typically expect in the Uk. Hot water takes a moment to heat up, air conditioning didn't work properly, etc -pre arranged airport transit with hotel for departing flight and the car was 15 minutes late which was annoying as they communicated the car would be early and waiting otherwise I would have made different more reliable transportation. I was pretty annoyed by this. Hotel was apologetic but this shouldn’t have been an issue or I’d have booked car service through my company travel agent. Overall was an ok stay. I do think there’s better options in London I might consider exploring for my next visit. Threadneedles Duty Manager, Guest Services / Front Office at Threadneedles, Autograph Collection, responded to this review Dear Brent Tippen,Thank you for taking the time to share such a detailed review following your stay with us.Please accept our sincere apologies that your experience did not fully meet expectations. As a valued Ambassador guest, your loyalty truly means a great deal to us, and we are sorry we fell short on this occasion.Regarding the room upgrade, we completely understand your disappointment. While we always aim to prioritise our most loyal guests, with a limited inventory of 74 rooms and varying lengths of stay, availability can sometimes be restricted. That said, we appreciate how this may have felt—especially given your status and the circumstances—and we will certainly reflect on this.We are especially sorry about the air conditioning issue. We understand how uncomfortable this must have been, particularly during an unusually warm period in London. While our team followed up and provided an additional fan to help, we regret that this did not resolve the issue to your satisfaction, and we recognise the impact this had on your rest.We also apologise for the delay with your pre-arranged airport transfer. This is not the level of reliability we expect from our partners, and we have raised this directly with the car service provider to ensure this is addressed.Thank you as well for highlighting the positive aspects of your stay, including our location, team, and some of the in-room touches—we truly appreciate that recognition.Once again, we are very sorry and I will be reaching out to you directly, as we would very much welcome the opportunity to restore your confidence in us and provide the experience you rightfully expect on a future visit.Kind Regards,CaterinaFront Office Manager

  • User:Trail26810733545

    Trip type: Business

    Great Stay and Libations

    rating21 Apr 2026

    It is a beautiful and charming hotel very conveniently located. It's a refreshing relaxing atmosphere. Paul at the bar is especially friendly and accommodating for the services provided. Highly suggest Paul make you a cocktail of your choosing. Threadneedles Duty Manager, Guest Services / Front Office at Threadneedles, Autograph Collection, responded to this review Thank you very much for your kind and thoughtful review!We are delighted to hear that you enjoyed our convenient location and found the atmosphere both refreshing and relaxing.Your special mention of Paul is truly appreciated, we are thrilled to know that his friendly and attentive service made such a positive impression on your stay. It was a pleasure having you with us, and we very much look forward to welcoming you back again soon.Kind Regards,Kasia(Receptionist)

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