Zedwell Hotel Piccadilly Circus

Recent Reviews: 2616

• User: Brad D

  Trip type: Couples

  Avoid. Poor customer service ms and completely unaccommodating

  AVOID. If you want to contact them via telephone to make adjustments to your reservation… don’t bother wasting your time. I was on hold for most of the morning and so was booking.com when I contacted them for help. When I did get through to someone at the hotel there people skills were none existent, had no professionalism or apology when they couldn’t help. I payed for my stay in full and when I… Read moreAVOID. If you want to contact them via telephone to make adjustments to your reservation… don’t bother wasting your time. I was on hold for most of the morning and so was booking.com when I contacted them for help. When I did get through to someone at the hote… Read more

• User: Tracy R

  Trip type: Friends getaway

  Right in the heart of it all

  From the moment you walk in the hotel feels very modern and clean. Would definitely recommend staying here. Right in the heart of everything. We arrived a bit early but hotel was able to accommodate our request for early arrival. We were celebrating several milestones and they left us a nice note, water, and a treat. Room is very functional and clean. Mattress is very comfortable. Helps if you hav… Read moreFrom the moment you walk in the hotel feels very modern and clean. Would definitely recommend staying here. Right in the heart of everything. We arrived a bit early but hotel was able to accommodate our request for early arrival. We were celebrating several mi… Read more

• User: adey599

  Does what it says on the tin

  Clean comfortable friendly hub , perfect central location especially for the theatre no frills just a comfy clean bed ,/ bathroom at a great price , my second stay here & I’ll be back Guest Experience Team, Owner at Zedwell Piccadilly Circus, responded to this review Hello adey599, thank you for your wonderful feedback and for choosing to stay with us again. We are absolutely delighted to… Read moreClean comfortable friendly hub , perfect central location especially for the theatre no frills just a comfy clean bed ,/ bathroom at a great price , my second stay here & I’ll be back Guest Experience Team, Owner at Zedwell Piccadilly Circus, responded… Read more

• User: Jesse H

  Trip type: Solo travel

  Hot, dirty, expensive, uncommunicative—otherwise fine

  I stay in London often and decided to try Zedwell for a night. The room was hot and stuffy and the air conditioning unit turned off after a few minutes. With no window (which I knew when I booked) the night was a terrible with no ventilation. I contacted reception a number of times with no response. The number provided is unmanned. On top of things like hidden fees, dirty hallways, uncomfortable… Read moreI stay in London often and decided to try Zedwell for a night. The room was hot and stuffy and the air conditioning unit turned off after a few minutes. With no window (which I knew when I booked) the night was a terrible with no ventilation. I contacted rece… Read more

• User: I HATE M

  Trip type: Friends getaway

  Stinky hotel

  Awful hotel, the service there is bad the ventilation was awful. We complained but they never did anything ? Also it stinks so bad like the hallways smell so weird. Same with the room we had. We found stains and nasty things under the sheets! The location is great but the hotel is awfulAwful hotel, the service there is bad the ventilation was awful. We complained but they never did anything ? Also it stinks so bad like the hallways smell so weird. Same with the room we had. We found stains and nasty things under the sheets! The location is g… Read more