Holiday Inn Manchester - City Centre

Recent Reviews: 1899

• User:Joanne W

  Trip type: Friends getaway

  Perfect

  07 Jun 2026

  Had a wonderful stay for 2 nights. Room was immaculate and staff were very friendly. Check in was quick and easy. We were able to leave our cases as we had a few hours between check out and our coach picking us up so we went back for our luggage which was very helpful. The room was cleaned whilst we were out and we also had an option of room service. Air con and heating was very good. Breakfast can be added to stay which is good but i could not comment on that as we did not have time to try it. Would definitely stay again. Carlie Shiels, General Manager at Holiday Inn Manchester - City Centre by IHG, responded to this review Dear joannewK3099INThank you for your wonderful review.We're delighted to hear that you had such an enjoyable stay with us and that you found your room immaculate and our team friendly and welcoming. It's great to know that the quick check-in process, luggage storage service, and room servicing during your stay helped make your visit more convenient.We're also pleased that you were comfortable with the air conditioning and heating, and we appreciate you mentioning the breakfast option for future guests. We look forward to welcoming you back again soon and hope you'll have the opportunity to try our breakfast on your next visit.Kind regardsCarlieGeneral Manager

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• User:421bm_0

  Trip type: Friends getaway

  Good location, don’t come in summer

  05 Jun 2026

  Room is a decent size, however you have no control over the air con. It turns on and off with no warning and ignores the commands to lower the temp we were VERY hot in the night. The windows do not open at all.No water provided in room. However tea and coffee options. No street noise.Bathroom is nice, we made a cold bath to cool down as the room was too hot. 10/15 minute to centre of shops and restaurants. Deansgate is 20 minute walk. There is a car park directly opposite you will save £10 per day. Aytoun street car park. Rather than the recommended hotel car park.Smart TV in room which we love, paid for some wine in room it was charged x3 the price but was a nice touch on arrival.Gym had a nice view, few options of equipment. It does need a good clean. Had cold water and towels to use located on the 1st floor. Carlie Shiels, General Manager at Holiday Inn Manchester - City Centre by IHG, responded to this review Dear 421bm_0Thank you for your detailed feedback. We're pleased you enjoyed the location, room size, bathroom, Smart TV, and gym views. We’re sorry to hear the room temperature affected your comfort and appreciate your comments regarding the air conditioning, windows, and in-room amenities. Your feedback has been shared with the relevant teams for review. We're glad you found the parking recommendation helpful and hope to have the opportunity to provide a more comfortable stay in the future.Kind regardsCarlieGeneral Manager

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• User:SEBD7344HQ

  Trip type: Solo travel

  Convenient, ideal location

  31 May 2026

  This was a very convenient and efficient hotel. The staff were very friendly, the breakfast was varied and the kitchen accommodating, and the location was ideal. It was a short walk from Manchester Picadilly station as well as several other tourist attractions. It also felt very safe. Would recommend if you are looking for an easy and convenient place to stay in Manchester. Carlie Shiels, General Manager at Holiday Inn Manchester - City Centre by IHG, responded to this review Dear sashabD7344HQThank you for your kind review.We're delighted to hear that you found our location convenient and appreciated being within easy walking distance of Manchester Piccadilly station and the city's attractions. It's wonderful to know that our friendly team, varied breakfast selection, and accommodating kitchen helped make your stay enjoyable. We're also pleased that you felt safe and comfortable during your visit. We truly appreciate your recommendation and hope to welcome you back to Manchester again soon.Kind regardsCarlieGeneral Manager

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• User:DinFrance

  Trip type: Business

  Fine

  16 May 2026

  All good and fine. Close walk from station. Room spacious. Breakfast good. Shower a little disappointing i.e. nice big shower area and rather a pathetic shower head. Equally, a little annoyed by a service charge being applied to my drink at the bar i.e. I walked to the bar > ordered a drink - and then got charged a 10% service charge on top of the listed price of the drink. Seemed a bit rich. Difficult to see what the 'service' was other than pouring my drink from a bottle Carlie Shiels, General Manager at Holiday Inn Manchester - City Centre by IHG, responded to this review Dear DinFranceThank you for taking the time to share your feedback following your stay with us.We’re pleased to hear you enjoyed our convenient location, spacious rooms and breakfast selection. It’s great to know that many aspects of your visit were comfortable and enjoyable.We do, however, appreciate your constructive comments regarding the shower and the bar service charge. We’re sorry to hear the shower did not meet your expectations, and we understand your frustration regarding the additional charge at the bar. Guest feedback like yours is incredibly valuable and helps us review both our facilities and service experience moving forward.Thank you again for your honest review. We hope to have the opportunity to welcome you back again in the future and provide an even better stay next time.Kind regardsCarlieGeneral Manager

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• User:Steve C

  Trip type: Solo travel

  Another very good visit.

  14 May 2026

  A bright , modern ,well placed hotel. I think this was my 35th visit to Aytoun Street , the staff are very friendly, helpful and talkative , it's always a pleasure to see Jose , I count him as a friend now . My room was superb , I was upgraded to a suite , I felt very spoiled , it had a huge bed a separate seating and TV area ,the bathroom was great , a bath and a separate shower with toiletries, I could not have wanted , or asked for anything better. The bar is a good place to be there is always a football fan to talk to , it has a good array of beers and spirits , there are TVs dotted around , it's a comfortable place to be . Breakfast is help yourself buffet style, .it's of choice of both hot and cold food or if you choose you can order from a breakfast menu . Carlie Shiels, General Manager at Holiday Inn Manchester - City Centre by IHG, responded to this review Dear Steve CThank you so much for your continued loyalty and for taking the time to share such a wonderful review following your latest stay with us. Knowing this was your 35th visit truly means a lot to the entire team.We’re delighted to hear you continue to enjoy the friendly atmosphere and we’ll be sure to pass your kind words on to Jose — he’ll be thrilled to know he’s made such a lasting impression and friendship over the years.It’s fantastic to hear you enjoyed your suite upgrade and that the room exceeded your expectations. We’re so pleased you felt comfortable and well looked after during your stay.We’re also glad you enjoyed spending time in the bar and appreciated the relaxed atmosphere, drinks selection and breakfast offerings. It’s great to know the variety available each morning helped start your day off well.Thank you again for your lovely comments and continued support. We look forward to welcoming you back for visit number 36 very soon.Kind regardsCarlie General Manager

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