Ibis Budget Manchester Salford Quays

Recent Reviews: 2513

• User:jar v

  Trip type: Friends getaway

  Very kind and helpful stuff

  10 May 2026

  As a group of 20 elderly persons from Croatia we stayed in the hotel for 4 nights, May 7.-11.Rooms are small but well organized. Stuff is helpful and kind. They helped us with many questions we had about directions in the city. We managed to communicate with very little knowlage of English. They let us sit in the loby in the evenings and talk and laugh and play the table soccer till midnight or longer. We really enjoyed our stay in the hotel and the city.

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• User:tarangelaben

  Trip type: Family

  Brilliant value!

  22 Mar 2026

  We were visiting the local area so we booked a night's deal here with my children, and it was very comfortable and great value. It included a continental breakfast and there was lots of variety. The rooms are very basic but are comfortable and adequate. If you're on a budget you won't be disappointed here. We stayed on a week night which was peaceful but perhaps it could be noisy at a weekend which could be a concern. We would stay here again for the price. The staff were all very helpful and gave us directions for local places, the tram stop is literally right in front of the hotel with easy access until Manchester.

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• User:spikehammer

  Trip type: Solo travel

  Good, well priced hotel

  18 Feb 2026

  Well located for the events I was attending. I have used the hotel several times.The only slight criticism I have is that the beds in the twin rooms are a bit small for me (6’1”).

• User:Alexandra D

  Trip type: Solo travel

  BAD Review - NYE - 1 night stay.

  01 Jan 2026

  No tea or coffee in room, Tv is very tiny and had the people next door was smoking weed could smell it from the bathroom and outside the room and even when coming out the lift. Also next door people keep us up till late having a party. Breakfast wasn’t very good, pancakes were out of order and just wasn’t much options to pick - no hot food (like All day breakfast). Wasn’t really worth the £128 just for one night. Won’t be coming back due to receptionist being rude as I mentioned about the smell on 3rd floor- disgusting!! Glen Anderson, General Manager at ibis budget Manchester Salford Quays, responded to this review Dear Guest,Thank you for sharing your feedback. We would like to clarify that we are a budget hotel and our prices are market‑driven, remaining competitive within the Manchester area, especially during busy periods when rates naturally fluctuate. Our breakfast offering is clearly advertised as continental on every booking platform and on our website, and we do not claim to provide a full English at any stage of the booking process. We also take issues such as noise or smoking very seriously, and we have security on site to address these situations immediately; however, we can only intervene when guests inform us at the time, either via the QR code provided in every room or by visiting the reception desk. We always aim to support guests during their stay, and raising concerns in the moment allows us the opportunity to put things right straight away.Kind RegardsGlen

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• User:Mollie B

  Trip type: Couples

  Absolutely disgusting!

  01 Jan 2026

  My partner and I stayed at this hotel on Christmas Day, and unfortunately our experience was extremely disappointing and far below the standard we expected.Upon entering the room, there was a strong smell of cannabis, which was immediately concerning. The floor was soaking wet, making the room feel unclean and unsafe. The beds were untidy, clearly not prepared properly for new guests. Even more troubling, the pillows had been left soaking wet in the sink, and there was urine still present in the toilet, indicating that the room had not been cleaned or checked at all prior to our arrival.This was meant to be a special stay on Christmas Day, and instead it was distressing and unacceptable. Basic hygiene and cleanliness standards were not met in any way.We raised this issue and are still awaiting a response from the hotel, which only adds to our disappointment. We hope the hotel takes this feedback seriously and addresses both the cleanliness failures and the lack of communication. Glen Anderson, General Manager at ibis budget Manchester Salford Quays, responded to this review Dear Guest,Thank you for taking the time to share your feedback, and I’m very sorry for the experience you described.I would like to reassure you that we are a strictly non‑smoking hotel, with clear signage throughout the building and policies in place to prevent and address any breach of this rule. Unfortunately, during the period of your stay, some guests chose to deliberately smoke in the building and caused flooding, which created unexpected challenges for our team. We were not aware of the situation immediately, and this impacted the condition of several areas while staff worked to regain control of the situation.That said, the room you described should never have been presented to you in that condition, and I sincerely apologise for this. It falls far below the standards we hold ourselves to, and we are actively reviewing how this occurred and how we can prevent it from happening again.We also encourage guests to let us know about any issues as soon as they arrive, as this allows us to move you to a new room or put things right straight away. Guest comfort and safety are always our top priorities.Thank you again for your feedback — it has been shared with our housekeeping and management teams to ensure improvements are made.Kind RegardsGlen

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