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Mercure Manchester Piccadilly Hotel

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Mercure Manchester Piccadilly Hotel

locationUnited Kingdom, Manchester

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About Mercure Manchester Piccadilly HotelAbout Mercure Manchester Piccadilly Hotel

Location

Overlooking Piccadilly Gardens in central Manchester in north-west England, near the moors of Lancashire, the city hotel is just 800 m from Manchester Piccadilly railway station and 50 m from Piccadilly Gardens’ bus station and the Metrolink tram stop. Manchester Arndale shopping centre is just 500 m from the city hotel, Manchester United FC is 6.2 km away and the opera house is around 1.4 km away. Nearby airports include Manchester International Airport (15 km away), Liverpool John Lennon (55 km away), Blackpool (85 km away), East Midlands (145 km away) and Birmingham International (172 km away).

Facility

The hotel has 63 suites, single rooms and 217 double rooms, which are located on 14 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, billiards, aerobics and a spa. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. A continental breakfast buffet guarantees a great start to the day. A delicious and varied buffet is freshly prepared at breakfast, and a set menu can be ordered at lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Mercure Manchester Piccadilly Hotel Amenities at Mercure Manchester Piccadilly Hotel

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1270

Very Good

1500

Average

1072

Poor

603

Terrible

586

Recent Reviews: 5031

  • User:Lopsang S

    Trip type: Friends getaway

    Worst mistake

    rating02 Jun 2026

    Got harassed by 1 staff asking for review and had one senior staff in reception with arrogant attitude. All was good still left 4 star for the hotel with those feedbacks. Now I get £100 parking fine for staying 31 mins over by 24 hrs paid parking and the hotel says they can’t help with this.I have my VAT receipts that says I am allowed to park till 4:29 pm and thats precisely when I tried and left the building. Everyone that I’ve told about this is appalled. I rue the day sky scanner suggested me this hotel when I specifically searched with filter for hotel with parking. If you don’t have a parking, don’t advertise and scam customers. I pay £20.60 for hotel parking which was the most I have paid in my 2 week holiday and of all the places, yours is the one that issued the parking fine too. Completely unacceptable.

  • User:roryjdoyle

    Trip type: Family

    The worst hotel ever.

    rating30 May 2026

    This is probably the worst Accor hotel I've ever stayed in.1. The door of room #808 I was given looks like it has been hit by something repeatidly. See attached.2. When you open the door it doesnt close properly leaving the room vulnerable to robbery. Reception subsequently repaired it.3. The air conditioning in the room was broken. Reception was unable to fix it as it was late. My wife and I had a bad night.4. The wifi in the hotel didnt work. See attached.5. The general manager should be reprimanded for selling a defective room to a guest. Let alone, to a Limitless member.

  • User:StephenRadford98

    Trip type: Couples

    Shocking.

    rating30 May 2026

    Very poor experience, the quality and value for money did not meet our expectations! The rooms maintenance, cleanliness and service did not match the price we paid for our stay! The noise level was shocking, the walls are paper thin so if you have any noisy neighbours you’ll hear everything…Only convenience for us was the location of the hotel before the AJ bell run.If people are looking to stay at this hotel, think twice and pay a little more! The money you spend to stay here will be wasted, you’ll have such a better expertise elsewhere.

  • User:rkdj

    Trip type: Couples

    Wouldn’t stay here again

    rating09 May 2026

    Good location. The hotel is very dated and definatly not 4*. We had 2 room keys only one worked. Wrong information given about parking so cost more than if we had booked offsite parking. Breakfast was good but after I came home reflected on a comment made by staff at end off breakfast they threw away the pastries I said it was such a waste and the response was they didn’t want them being put out the next morning by the kitchen staff. Not good. Would I stay here again NO there are a lot nicer hotels in Manchester for a similar price. Alex Davies, Owner at Mercure Manchester Piccadilly Hotel, responded to this review Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to hear that you found our location convenient and that you enjoyed the breakfast provided.However, I was very sorry to read about the issues you experienced during your stay, particularly regarding the room key access, the information provided about parking, and the concerns you raised regarding the breakfast service. Please accept our sincere apologies for the inconvenience caused.Your comments regarding communication around parking arrangements have been noted and will be reviewed with the team to ensure clearer and more accurate information is provided in the future. I was also concerned to read your feedback regarding the handling of food items during breakfast service, and this will be addressed internally with our Food & Beverage team to ensure our standards and practices are consistent and appropriate.We appreciate your honest feedback, as it helps us identify areas where we need to improve the guest experience.Kind Regards,Alex Director of Operations

  • User:Louise A

    Trip type: Couples

    I would recommend highly, particularly because of the members of staff.

    rating09 May 2026

    Attentive, polite staff both on reception and in breakfast room. All very professional. Room is cosy and clean. Just right for a short stay.Excellent location. Alex Davies, Owner at Mercure Manchester Piccadilly Hotel, responded to this review Thank you very much for taking the time to share your feedback following your recent stay with us.We are delighted to hear that you would highly recommend us and that you particularly appreciated the professionalism and attentiveness of our team, both at reception and in the breakfast area. It is also wonderful to know that you found your room clean, comfortable, and well suited for your stay, as well as enjoying our excellent location.Your kind comments are greatly appreciated and will be shared with the team as positive encouragement.We look forward to welcoming you back again in the future.Kind RegardsAlexDirector of Operations

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