Dunston Hall

Name: Dunston Hall
Address: Ipswich Road, Norwich, united-kingdom
Telephone: +44-204-505-9777
Rating: 3.7

Norwich, United Kingdom

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About Dunston Hall

location

Occupying a 19th century country house, this highly traditional hotel is surrounded by large, beautiful parklands, which also feature a golf course. The hotel is only a ten-minute drive from the centre of Norwich, where many excellent shops are to be found. East Midlands Airport is only a 45-minute drive away.

facility

The hotel was built in 1859. The hotel welcomes guests in a 4-storey building with 2 lifts and 130 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Film lovers are sure to find just what they're looking for in the cinema's listings. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning, central heating and a fan. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pool complex includes both indoor and outdoor pools, which are in part heated. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf, archery, fishing and horse riding. Water sports enthusiasts are offered canoeing. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.

meals

Dining facilities include a non-smoking restaurant, a dining room and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Dunston Hall

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Common Area
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  Sun Deck
General Services
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Closet
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  Room service
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  Toiletries
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Sauna
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  Billiards/Snooker
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  Golf
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  Tanning Studio/Solarium
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  Events

Location

Around this property:

Centre

10000 m

Airport

13000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

2398

Very Good

1596

Average

1204

Poor

694

Terrible

495

Recent Reviews: 6387

User:Janiegoddard
Trip type: Couples
Very OK
11 Jun 2026
On the whole this visit was neither terrible or great. We booked a classic room which was looking lets say tired. The view was of the rooms opposite (see photo). This meant keeping the net curtains closed all the time (not exhibitionists) thus helping the room stay dark which is one of my pet hates. The staff did clean the room very well every day.The spa and pool was lovely and staff very friendly helpful. Same for the golf. Great course although it was rather mixed weather when we played. Food was standard hotel offering if a bit pricey but tasty enough. Breakfast was buffet style and the eggs were hard every morning. Dining room styled more like a canteen, but the conservatory rooms were much better.If you like dogs then this is the place for you. If you dont then swerve this place. Dogs are welcome everywhere including the restaurant. One concern was one of the waiting staff fussing a dog then carrying on working without washing her hands. When I hear the word Hall in the title I expected something a bit more grand, but maybe you get that if you spend for the top end rooms. We would stay again though.
User:DDblue69
Trip type: Business
Events and hospitality team excellence
10 Jun 2026
Held an event at the hotel. The team were first class in every way, from the reception team through to the event staff. Nothing was too much trouble and they followed the brief exactly. Shout outs to Erika and her crew. It's so nice to have a hospitality team who are switched on and on it. Golf Course was also excellent and the pro shop team couldn't have been more helpful.
User:Sharon R
Trip type: Solo travel
SPA Experience
09 Jun 2026
My hubbie brought me a spa day. Ive spent today being totally relaxed in steam room, reading and to.finish my day an amazing facial and back massage with Amy. Amy was awesome, didnt take long to find all my shoulder knots and work her magic, perfect pressure. My facial was brilliant, loved the products and came out feeling really good. Thank you Amy. Would thoroughly recommend Amy.
User:ford20152016
Trip type: Business
Super hotel and great staff
09 Jun 2026
Wonderful hotel. I was greeted every morning by Kristie in the breakfast room. What great way to start my day, she is so cheerful.
User:dania D
Trip type: Business
Imogen at the spa amazing
09 Jun 2026
Imogen at the spa was absolutely amazing, felt so refreshed and relaxed and she was so gentle with the massage as I have a shoulder injury 100% recommend her