I’ve stayed at this hotel eight to ten times while traveling for work, and the consistently personal service is the reason I keep returning. What stands out most is the continuity of the staff over the years—it’s made each visit feel familiar and welcoming.It’s been a pleasure to be looked after by team members such as Uma, Mohammed, Pedro, and Gerard. Across both the bar and restaurant, they are attentive, accommodating, and always go above and beyond to ensure a great experience.When you travel frequently, that level of consistency and personal recognition makes a real difference. I truly value the familiarity and care I receive here and would highly recommend this hotel to others.
User:Jon A
Trip type: Business
Excellent Service
07 Apr 2026
The team at St Anne’s are attentive and always smiling!! Every time I visit I am always made to feel very welcome, thanks to all the bar and breakfast team, Dali today was magnificent in sorting out some items I needed. Keep up the good work!
User:berkshire2626
Trip type: Business
Great as always! Glad to see Mohammad back as well.
07 Apr 2026
Fantastic experience as always. The team are very friendly and prompt with service. Glad to see Mohammad back, he always greets me with a smile and a genuine compliment.
User:Yvette S
Trip type: Family
Great Stay
04 Apr 2026
Location to London sites were very good. The atmosphere of the hotel was welcoming because staff members like Suardi and as brilliant with my boys. We would like to say thank you to Uma, Aswin, Gerard, Shrada and Teqan who served us all week. The rooms were clean and comfortable but the bath was a bit of a hazard because it was slippery. Good value for money. The pool itself needed some cleaning especially the tiles. Good and speedy amenities.
Ashish Jha, General Manager at Doubletree By Hilton St. Anne's Manor, responded to this review
Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location and found the overall atmosphere welcoming.It is especially rewarding to know that our team made such a positive impression. Your kind recognition of Suardi, As, Uma, Aswin, Gerard, Shrada and Teqan will certainly be shared with them, as they will be pleased to know their efforts contributed to your family’s experience.We are pleased that you found the rooms clean and comfortable, though we sincerely appreciate your feedback regarding the bath. Guest safety is a priority, and we will review this to see how we can improve.Your comments about the pool area cleanliness have been noted and shared with our housekeeping and maintenance teams to ensure standards are consistently upheld.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you and your family back in the near future.Kind regards,
User:Thania A
Trip type: Couples
Amazing service
04 Apr 2026
Dali was absolutely amazing and extremely friendly in how he has treated us. He went above and beyond for us and met all our needs. Really great service!
Ashish Jha, General Manager at Doubletree By Hilton St. Anne's Manor, responded to this review
Thank you so much for your wonderful feedback.We’re delighted to hear that Dali made such a positive impression during your visit. Providing attentive and friendly service is something we take great pride in, and it’s fantastic to know he went above and beyond to ensure your needs were met.Your kind words will certainly be shared with him and the team. We truly appreciate your support and look forward to welcoming you again soon.