We stayed for 2 nights in the Novotel Reading Centre this weekend and had an excellent stay. We'd asked for a quiet room which we were given and had no noise issues at all.The hotel is perfectly located, very close to the train station, well served by all the local buses and walking distance to everything in central Reading. The staff were hugely welcoming and we had great service from everyone, special shout out to Lucy and Marissa on reception who were hugely welcoming and made our stay just a bit extra special.We will definitely stay again.
Dominika Najda, Autre at Novotel Reading Centre, responded to this review
Dear Valued Guest,Thank you for your positive feedback regarding your recent stay at Novotel Reading Centre. We are delighted to hear that you enjoyed your time with us and found our location to be convenient for your needs. It is wonderful to know that you appreciated the quiet room and that our team, particularly Lucy and Marissa, contributed to making your stay memorable. We pride ourselves on providing welcoming service and are pleased that it resonated with you.We look forward to the opportunity of welcoming you back in the near future.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
User:Premk_1801
Trip type: Business
Very good stay for business trip
06 Jun 2026
Stayed here for two nights. The reception staff were efficient and helpful, and they quickly sorted out a refund for dinner charges that had been added in error. They also made sure all my requests were met, including allocating a quiet room.Special mention to Klara in the dining area — she was excellent and made sure every guest was well looked after.The location is perfect, right next to the train station and in the heart of the city centre.The only drawback was the expensive car parking.
Dominika Najda, Autre at Novotel Reading Centre, responded to this review
Dear Valued Guest,Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that our reception staff provided efficient service and promptly addressed the dinner charge error. It is also wonderful to know that Klara made a memorable impact during your dining experience and that you appreciated our convenient location.We appreciate your valuable insights and hope to welcome you back for another pleasant stay in the future.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
User:Hakim K
Trip type: Solo travel
Great staff
29 May 2026
Amazing reception staff! Made me feel at home, very welcoming, Marissa and Raquel are the best
Dominika Najda, Autre at Novotel Reading Centre, responded to this review
Dear Valued Guest,Thank you for your positive feedback regarding our reception team. We are delighted to hear that Marissa and Raquel contributed to making your stay enjoyable and welcoming. Your kind words will certainly be shared with them.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
User:David M
Trip type: Solo travel
Friendliest front desk in Reading?
29 May 2026
SUPER friendly front desk MARISSA and RAQUEL. They must process hundreds of guests everyday but were cheerful and efficient. Big thanks.
Dominika Najda, Autre at Novotel Reading Centre, responded to this review
Dear Valued Guest,Thank you for your kind words regarding our front desk team, specifically Marissa and Raquel. We are delighted to hear that their friendly and efficient service made your stay enjoyable. Your feedback is greatly appreciated and motivates our staff to maintain high standards.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
User:Amey C
Trip type: Business
Relaxing Biz Stay
28 May 2026
Room was a nice size. Clean and comfy with a view over Reading city centre - not facing the train station. Breakfast was great! Front desk stuff who checked me in were super helpful and friendly (Marissa and Yassin!)!
Dominika Najda, Autre at Novotel Reading Centre, responded to this review
Dear Valued Guest,Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the room size, cleanliness, and breakfast offerings, as well as the friendly service from our front desk team. Your kind words will be shared with them.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre