Exalent stay at the holiday inn as always has to be one of my favourite of the holiday inn I have stayed at. The staff are always so friendly and helpful especially as I work nights and arrive late there is always 24 hour food avaliable which makes it very good for working nights or lates. Ishak and the reception team are very good and always happy to help and needs and strive to make the stay as best as possible. The food menu in the restaurant is one of the best menus that I have seen in all the holiday inns I have stayed at. They have a good variety of snacks at the bar that also makes it good.Breakfast is always amazing what makes it better is the friendly chef Cliffe who has been here as long as I can remember. He's always willing to go above and beyond as ask if there's anything extra you want for breakfast unless I'm just special! The rooms are very nice and clean and very spacious.
User:Barbara G
Trip type: Family
A definite return
11 Apr 2026
An absolutely lovely hotel. Clean and fresh. Staff were very friendly and helpful. Julie in the restaurant was cheerful, helpful and outstanding.
User:James K
Trip type: Family
Popular spot nice part of London
11 Apr 2026
Clean welcoming hotel, rooms adequate pillow score low take your own.Walls not great acoustic insulation.Toiletries provided but no water.It’s like gold. Available for sale at breakfast wAvailable for sale at breakfasts brea Healing is
User:Siobhan H
Trip type: Couples
Comfy clean and kind
10 Apr 2026
Location was stunning. Rooms were clean, tidy and comfortable. Staff were unforgettably kind especially Waheed & Abdullah, they created a warm and welcoming atmosphere and were extremely helpful!! We will definitely be back !!!
User:angela f
Trip type: Business
Continued custom
10 Apr 2026
We recently stayed at the Holiday Inn London – Shepperton and once again had such a fantastic experience. The location alone is a real highlight — set along the Thames, the surroundings are absolutely stunning, with peaceful, picturesque views that make it feel like a true escape from the busy city. It’s one of those places where you instantly relax the moment you arrive.The hotel itself is beautifully maintained. The rooms are immaculately clean, thoughtfully designed, and furnished to a very high standard. Everything feels comfortable, modern, and well looked after, which really makes a difference during your stay.We’ve stayed here multiple times now and consider ourselves regular guests — and there’s a big reason we keep coming back. One member of staff in particular, Waleed, consistently goes above and beyond. Every time we arrive and see him at reception, we know we’re in good hands. He’s always welcoming, professional, and genuinely attentive, making sure everything runs smoothly.Waleed is an absolute credit to the hotel — incredibly honest, trustworthy, and clearly passionate about his role. His level of service really stands out, and it’s rare to come across someone so dedicated. In our opinion, he truly deserves recognition and would make an excellent manager.Overall, this hotel never disappoints. Between the beautiful setting, high standards, and exceptional staff, it’s a place we’ll continue returning to time and time again
Weybridge, Surrey
About Holiday Inn London Shepperton
User Rating & Reviews
12 Apr 2026
11 Apr 2026
0204 505 9777