Wyndham Garden Anchorage Airport

Recent Reviews: 603

• User:Kuba K

  Trip type: Business

  Don’t stay if you have options.

  07 Jun 2026

  I travel a lot for work. I stay in hotels 2-4 times every month. This is one of the worse hotels. Couldn’t connect to WiFi , the receptionist was not helpful. It’s very slow anyway. The breakfast was atrocious. There is a leak in my bathroom and water actually runs in the bathtub, the night light was broken and I had to slam the room door in order to properly shut. It’s a disseaster. The only good thing is the location if you need to be close to the airport and the beds are comfortable. Guest Relations Manager, Owner at Wyndham Garden Anchorage Airport, responded to this review Dear Kubakawnik, Thank you for taking the time to share your feedback and for choosing to stay with us during your work travels. We are very sorry to hear that your experience did not meet your expectations.We sincerely apologize for the difficulties you encountered with the WiFi connection and the level of support you received from our front desk team. Reliable service and helpful, attentive staff are important to us, and we regret that we fell short in this area during your stay.We are also very sorry to hear about the maintenance issues you experienced in your room, including the bathroom leak, the broken night light, and the door not closing properly. These are not the standards we aim to provide, and we understand how frustrating this must have been, especially for a frequent traveler who expects a consistent and comfortable experience.Additionally, we regret that our breakfast offerings did not meet your expectations. We appreciate your honest feedback, as it helps us identify areas where improvements are needed in both quality and presentation.On a positive note, we’re glad to hear that you found the beds comfortable and appreciated our convenient location near the airport. We know how important rest and accessibility are when traveling for work.Thank you again for sharing your experience. While we are sorry that your stay was disappointing overall, your feedback is valuable and will be used to help us improve both our facilities and guest service moving forward.

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• User:Zsolt J

  Trip type: Friends getaway

  Rubbish disgusting hotel

  28 May 2026

  This overrated motel was horrible during check in, we had to wait Till 5pm to het a room however check in os 3pm. The 1st room we got was dirty, extreme noisy and disgusting. In Europe it would not be a hotel. After we changed a room it was a bit better but tipical old fashioned outdated place to stay.The breakfast was better a dog good full of artificial rubbish staff, disgusting‼️‼️‼️ Guest Relations Manager, Owner at Wyndham Garden Anchorage Airport, responded to this review Dear Zsolt J, Thank you for taking the time to share your feedback. We are truly sorry to hear that your arrival experience and initial room assignment did not meet your expectations.We sincerely apologize for the delay during check-in and understand how frustrating it must have been to wait past the expected time. We also regret that the first room you were given was not properly prepared and did not provide a clean, quiet, and comfortable environment. This is certainly not the standard we aim to deliver, and we are very sorry for the inconvenience and disappointment this caused.We’re glad to hear that the second room provided some improvement, but we regret that the overall condition and style of the property did not meet your preferences. We understand that expectations can vary greatly, and we appreciate your honest perspective.We are also very sorry that our breakfast offerings did not satisfy you. Guest feedback regarding food quality and variety is always taken seriously, as we strive to provide a positive start to the day for all our guests.Thank you again for your candid comments. While we are disappointed to hear your stay fell short of expectations, your feedback is valuable and helps us identify areas where improvements are needed.

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• User:abby084

  Trip type: Friends getaway

  Horrible hotel

  23 May 2026

  This hotel was horrible. Very dirty no screen on the window. The drapes were absolutely filthy. Would not recommend staying here. The area alone was not safe. Was very uncomfortable just for one night. Guest Relations Manager, Owner at Wyndham Garden Anchorage Airport, responded to this review Dear Abby, Thank you for taking the time to share your feedback. We are very sorry to hear that your stay was such a disappointing and uncomfortable experience.Please accept our sincere apologies regarding the cleanliness concerns you encountered, including the condition of the drapes and the missing window screen. These issues are certainly not reflective of the standards we strive to maintain, and we understand how frustrating and unsettling this must have been during your visit.We are also sorry to hear that you did not feel comfortable with the surrounding area and that your overall experience left you feeling unsafe and uneasy. Guest comfort and peace of mind are extremely important to us, and we regret that we were unable to provide the relaxing stay you expected.Your comments have been taken seriously and will be shared with our housekeeping and maintenance teams for review and improvement. Feedback like yours is valuable in helping us identify areas where immediate attention is needed.We truly regret that your stay did not meet expectations and appreciate you bringing these concerns to our attention.

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• User:Larry J

  Trip type: Family

  Poor overall - Wyndham brand doesn’t apply

  21 May 2026

  Very poor customer service. No one at the front desk for 20+ mins. Shuttle pickup erratic and uncoordinated. Price per night too high for the condition of the facility. Homeless problem on and around the property. Front desk staff grumpy or MIA. Guest Relations Manager, Owner at Wyndham Garden Anchorage Airport, responded to this review Dear Klarry, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet expectations and sincerely apologize for the frustrations you encountered during your stay.We understand how disappointing it must have been to experience extended wait times at the front desk and issues with shuttle coordination, especially when traveling can already be stressful. Reliable service and attentive guest support are extremely important, and we regret that we fell short in these areas.We are also sorry to hear that you felt the condition of the property did not reflect the nightly rate and that the overall atmosphere around the hotel impacted your comfort. Additionally, your comments regarding the demeanor and availability of the front desk staff are concerning, as providing welcoming and professional hospitality should always be a priority.Your feedback has been noted and will be shared with the appropriate teams for review and improvement. We truly appreciate you bringing these concerns to our attention, as guest feedback plays an important role in helping us improve the overall experience we provide.Thank you again for your honest review, and we regret that your stay was not a more positive one.

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• User:cheyen1464

  Trip type: Couples

  Disappointed-If you want cheap hotel - buyer beware-the photos are not as depicted

  19 May 2026

  This hotel is not as depicted in the photos. We were a late arrival after 1 am flight. While the price was good for Anchorage, I will pay more for a better hotel based on this experience. They put us below the ground floor, parking lot behind the bldg had vehicles with trash bags over the windows... homeless or abandoned?the outer doors did not lock, the carpet was very worn, the lights were very dim, the room smelled of gas, turning up the heater seemed unsafe because of the odor. from the pictures i it looked like a ok hotel. NOT SO! We left 130 am same night went to the Millennial hotel down the street and we were not the only ones that same night to stay someplace else. Guest Relations Manager, Owner at Wyndham Garden Anchorage Airport, responded to this review Dear cheyen1464, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations, especially after arriving late following a long flight.We sincerely apologize that the condition of the property and room did not reflect what you anticipated based on the photos and information provided. We understand how disappointing and unsettling it must have been to encounter concerns related to the exterior appearance, lighting, worn carpeting, and the condition of the entry doors.We are especially concerned by your comments regarding the odor in the room and the discomfort it caused you. Guest safety and comfort are extremely important to us, and we regret that you did not feel at ease during your stay. We also understand how frustrating it must have been to feel the need to leave and find accommodations elsewhere in the middle of the night.Your feedback regarding the overall condition and presentation of the property is appreciated and will be shared with the appropriate teams for review. Comments like yours help us better understand where improvements and additional attention are needed.We sincerely regret that your experience fell so far short of expectations and appreciate you bringing these concerns to our attention.

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