Fairfield Inn & Suites Atlanta Buckhead

Recent Reviews: 418

• User:B8098ECsueh

  Trip type: Solo travel

  Dreadful

  03 Dec 2025

  What a terrible experience it was staying in this hotel.The staff were so unhelpful and negative with every interaction. V ery substandard accommodation. I dont think they should offer breakfast as it is so awful and so many people cramped into small area. General Manager, General Manager at Fairfield by Marriott Inn & Suites Atlanta Buckhead, responded to this review Dear Sue,We sincerely apologize for the difficulties encountered during your stay. It is disappointing to hear about the negative interactions with our staff and the issues with the accommodation. We strive to maintain a higher standard and will address these concerns with our team. Furthermore, we are sorry to learn that the breakfast experience did not meet your expectations. Your feedback is invaluable as we work to improve our guest experience.

  Read more

• User:drdjrnl

  Trip type: Couples

  Good standard Fairfield with clean rooms

  31 Oct 2025

  Good Fairfield hotel - good and clean rooms and good serviceparking is a bit strange expensive but hard to avoidthe breakfast is very simple Fairfield but we walked to the Corner Cafe for very good coffee and food

• User:Crystal B

  Trip type: Family

  No air conditioning

  24 Jul 2025

  I usually wait to make a comment on rooms but I needed to go ahead and say this so it will be addressed. Our rooms air was not working we went to the front desk and asked for another room. The first front desk person put us in another room, this rooms air didn’t work either!!! We have 3 young children with us, we called the front desk(different lady) to let them know. We literally cannot breathe in here it’s so hot, she states “it’s hard to believe 2 of the rooms we have are having issues with air” WELL we have videos of the temp gauge, where it’s at the time stamp and how the temp is rising. We cannot sleep, our kids are sweating. This was a horrific experience. Natasha Jackson, General Manager at Fairfield by Marriott Inn & Suites Atlanta Buckhead, responded to this review Dear P4954COcrystalb, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. And have issued points to your Marriott Bonvoy Account for the inconvenience. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,Natasha JacksonGeneral ManagerFairfield by Marriott/Atlanta Buckhead

  Read more

• User:julie14022016

  Trip type: Friends getaway

  Not a good experience

  27 May 2025

  This was the first hotel in our 9 day guided tour from the UK to the Deep South. We were stayin there for 2 nights. What a disappointment. It was a very long taxi trip from the airport. The receptionist was in a very bad mood and after a 9 hour flight this was not what we expected.Our room was certainly substandard. The fixtures were old, the sink was in a separate room from the rest of the bathroom and had no soap, we had to get it from the dispenser about the bath.The next morning our tv did not work. We were offered another room because unless they had another problem in the hotel, there was no one to deal with it! We stayed where we were.Breakfast was included, starting at 7:30 am. The lady organising it was in a very surly and angry mood. As soon as it was ready, everyone queued up and it took almost 1/2 hour to get through the line. They ran out of hot items which were nor replenished quickly enough, some of our group had none.They advertise that there are restaurants close by. The first evening we were too tired to go out and ordered Uber Eats. Some of our group only found a small grocery store, no restaurants. The second evening we were told there were restaurants in another direction, we walked for 20 minutes and only saw a very expensive restaurant with valet parking and after walking back another 20 minutes to the hotel, ordered Uber Eats again.The rooms on their website are nothing like the old and substandard one we had, obviously they give them only to tour groups. Fortunately, the hotels on the rest of our tour were much better, more comfortable, breakfast was properly organised and the staff were very friendly. Natasha Jackson, General Manager at Fairfield by Marriott Inn & Suites Atlanta Buckhead, responded to this review Dear julie14022016, Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent these instances from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area, so we can show you are commitment to your satisfaction.

  Read more

• User:Momand4Boys

  Trip type: Family

  Clean and convenient!

  24 Mar 2025

  The hotel is clean and we felt safe and welcomed during our 3-night stay. The parking lot is well lit and we appreciated that there was no extra charge for parking. The room was quiet and the bed was comfortable. Every member of the front desk staff was kind and helpful and always greeted us with a smile. The variety of breakfast foods was great - Kebria does an incredible job keeping up with the food, caring for guests and brewing hot coffee!

  Read more